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Grand Mercure Phuket Patong

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Traveller (1858)
Room & Suite (662)
Dining (147)
Ratings and reviews
Certificate of Excellence
  • Excellent63%
  • Very good26%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“pool access room”(119 reviews)
“swim up bar”(59 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
Spa
5 Star Hotel
Grand Mercure Phuket Patong located just walking distance away from Patong's nightlife and the Andaman Sea, Grand Mercure Phuket Patong is a 314 room beach resort that includes suites and pool villas. Complimented with a bistro like restaurant, three unique meeting venues, a bar that...
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Location and contact
1 Soi Rat-U-Thit 200 Pi 2, Patong, Kathu, Phuket 83150, Thailand
Name/address in local language
24.9 km to Phuket Intl Airport
160 restaurants are within a 0.5 km radius
0.8 km from Patong Beach
View nearby attractions and restaurants
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,774)
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1,348 results
Traveller rating
840
363
104
28
13
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Time of year
LanguageEnglish
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840
363
104
28
13
Show reviews that mention
All reviewspool access roombubbles restaurantswim up barbangla roadthe general managerstayed here for nightsmain poolacross the roadlate checkwelcome drinkamazing hotelshopping mallkids clubsuperior roombuffet breakfastwalking streetgreat pool
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1 - 5 of 1,348 reviews
Reviewed yesterday via mobile

My wife picked this hotel to celebrate our 15th Wedding Anniversary in this hotel. This is a nice hotel. We were assigned to a Superior King Room. Overall, the room was nice. We even were impressed with their greet on our anniversary (Please refer to...More

Thank EddieWong
Reviewed 3 days ago via mobile

I really loved how we were greeted during our check in followed by welcome drinks and then our room was decorated with welcome flowers and a basket of fruits. Now all that is what you get being an accor member. And it is really all...More

Thank aishing
Reviewed 3 days ago via mobile

The staff were very accommodating, polite and service was brilliant. Very typical of Thai culture-always smiling and helpful. Will definitely be back. Thankyou particularly to North and Kie at the Bounce Pool Bar!!! Service and friendliness impeccable.More

1  Thank clanbalfour
Response from Valentine L, Guest Relations Manager at Grand Mercure Phuket PatongResponded 2 days ago

Dear clanbalfour, Thank you very much for this lovely review! We are happy to know you highly appreciated the service from our team and specially from North and Kie at the Bounce Pool Bar! We hope to have the chance welcoming you back in the...More

Reviewed 5 days ago via mobile

No words can explain how good the services are. Very accomodating staff. They manage to suprised me on my birthday by putting a happy birthday greetings in my room with a small piece of cake, Which is a great effort by the team.More

1  Thank Lenville13
Response from Valentine L, Guest Relations Manager at Grand Mercure Phuket PatongResponded 4 days ago

Dear Lenville13, Thank you very much for this nice review and for choosing our property to celebrate your birthday! We are really glad to hear everything went well and that you had a very special time with us! We hope to have the chance welcoming...More

Reviewed 1 week ago via mobile

From start to finish we loved Grand Mercure Patong. Staff are the life of any customer focused building and grand mercure is blessed with some of the very best. Whether it was breakfast service, poolside drinks, drivers, security and house keeper they were all polite,...More

2  Thank Joseph P
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Spa
Pool
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Room Service
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Pool
Outdoor pool
Details
Price range
US$93 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Patong
#5 Spa Hotel in Patong
#6 Luxury Hotel in Patong
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$93 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Patong
#5 Spa Hotel in Patong
#6 Luxury Hotel in Patong
Room types
Suites, Non-Smoking Rooms
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Traveller (1858)
Room & Suite (662)
Dining (147)
Pool & Beach (117)
Amenities (45)
Business Centre & Event Rooms (27)
Family and Play Areas (15)
Questions & Answers
Ask a question
Tammy H
13 July 2018|
AnswerShow all 2 answers
Response from Valentine L | Property representative |
Dear Tammy H, Thank you very much for your questions! We indeed offer special benefits to our members at the property and the benefits depends on the membership status. All our members can enjoy a priority check-in and... More
0
Votes
Bheru S
12 June 2018|
AnswerShow all 2 answers
Response from jessica_41 | Reviewed this property |
Hi, The Grand Mercure is great for kids. They have many Indian restaurants within a block of the hotel as well as some Indian at the breakfast buffet. There is a big Market nearby for food and shopping called... More
2
Votes
Diane D
30 May 2018|
AnswerShow all 2 answers
Response from Valentine L | Property representative |