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Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, Phuket 83150 Thailand
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2802)
Panoramas (14)
Videos (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 25/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Mercure Phuket Patong
Updated 25/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#8 of 449 hotels in Patong
Travellers' Choice
Grand Mercure Phuket Patong located just walking distance away from Patong's nightlife and the Andaman Sea, Grand Mercure Phuket Patong is a 314 room beach resort that includes suites and pool villas. Complimented with a bistro like restaurant, three unique meeting venues, a bar that boasts the largest beer selection in Phuket, fitness centre, spa and kids corner, the hotel represents a new generation of retreats combining natural beauty and cultural heritage.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Secured parking
Pool / beach towels
Swimming pool toys
Outdoor pool
Private pool
Plunge pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Mini golf
Evening entertainment
Table tennis
Walking tours
Water park offsite
Nightclub / DJ
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage chair
Neck massage
24-hour security
Baggage storage
Chapel / shrine
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Air purifier
Interconnected rooms available
Private balcony
Room service
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Bridal suite
Non-smoking rooms
Good to know
Centrally Located
Languages Spoken
English, French, Chinese, Thai
2626Reviews243Q+A100Room tips
Traveller rating
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Popular mentions
Sirikwan A wrote a review 21 Oct
1 contribution
Superb services, the room was very clean and bed was so comfy. All staffs are well-trained and friendly. I was extremely impressed with breakfast buffet, many optional pasties during Covid restrictions comparing with other hotel (mostly A la carte), the food are quality with large selections. Thank you all staffs for taking a good care during my stay.
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Date of stay: October 2021
Claire W wrote a review Aug 2021
16 contributions13 helpful votes
Hotel's Favourite
We stayed at The Grand Mercure for 6 nights in July 2021 during Phuket Sandbox. The hotel were amazing at organising the PCR tests, even coming back with me when my son had an inconclusive result and speaking Thai and helping me sort it out. We had a 1 bedroom pool villa which was more than enough space for a family of 4, we had an extra bed and there was a little sofa so we all slept very comfortably for 6 nights. There is a fridge, a mini bar that is restocked daily (chargeable but not expensive!), plenty of water and towels. I loved the huge bath and the rain shower! The pool area is fairly small but my boys had a great time jumping in and out and using up energy and the outside chair is so comfortable. The best bit was that it felt really private like our own little hideaway, so quiet and calm. The hotel pool is great, steps for little ones and not too deep. The kids club is next to the pool so the kids can go back and forth. The breakfast everyday was amazing, one of the best we have had in Thailand...the pancakes, eggs Benedict, plentiful coffee and pork bacon and sausages were a winner! Also we are at bubbles restaurant one night and the 'Jewels of Phuket' set meal was incredible - still dreaming of that yellow crab curry! Me and my husband both had a Thai massage too which was very relaxing, just by the pool and the kids club so you can leave them supervised and sneak away. The staff couldn't do enough for us organising taxis, PCRs, dinners and recommendations for beaches etc. Thank you so much Grand Mercure we were so happy to be in Patong during this time and wish you all the success for the next few months and reopening of Thailand.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Get the pool villa or pool access rooms if you can - so good!
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2 Helpful votes
Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 2 weeks ago
Dear H9654KYclairew Thank you so much for writing such a heartfelt review on your recent stay with us. It gives us immense pleasure knowing that your stay among us has been a splendid one with the comfort of our private pool villa, the excellent food (especially authentic yellow crab curry) at our Bubbles Restaurant and we are delighted to hear you had relaxed and enjoyable experiences at Kid's corner and our awarded luxury Ryn spa. Additionally, your comments on the service of our team are very encouraging and are a great source of motivation for all of us to strive for creating exceptional experiences for our guests. Rest assured that we will share your review with all our team members. We look forward to welcoming you back for many more exceptional experience! with Grand Regards, Guest relations team
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Janie wrote a review 16 Oct
Bangkok, Thailand13 contributions3 helpful votes
Stayed during Phuket sandbox program. Pros: - The staffs and housekeeping were exceptional. They paid attention to every single detail. I was so impressed. - Delicious food - As an Accor platinum member, I got: 1. Upgraded to pool access room (Although I'm not a pool fan) 2. Free breakfast (The breakfast was superb!!!) 3. Free cake and drink every day because the lounge was closed due to covid 4. Late checkout till 4.30 pm Cons: - The room was a bit tiny - The in-room amenities didn't feel like a 5-star hotel - Lots of mosquitoes The service outweighed everything!!! Thank you all staffs for taking a good care of me during my stay.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Sleep Quality
1 Helpful vote
BrianGruber wrote a review 15 Oct
Bangkok, Thailand44 contributions30 helpful votes
Love the staff which is uniformly empathetic, responsive and well trained. Amazing morning buffet. And I love the pool. I am not a fan of Patong but a good launching point for the rest of the island. I was there for the 14 day Phuket sandbox program before returning home to Koh Phangan.
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Date of stay: September 2021
Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 3 days ago
Dear BrianGruber Thank you very much for sharing your experience with us! We are glad to receive your compliments on our breakfast, the pool and towards our efficient staff members. We hope to have the chance welcoming you back here soon! Best regards, Guest relations team
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TONY L wrote a review 10 Oct
1 contribution1 helpful vote
We have been traveled for decades and usually hopping from one hotel to another every 3 to 7 days but we stayed at this hotel for several weeks from July 10 to Sep 01, 2021 - We were check in by khun Nas, a hotel manager who made us a memorable vacation and friendly staffs that made us felt like "Home sweet home" -We were impressed with breakfast buffet during Covid restrictions, the food are delicious, quality with large selections. - Location is very quiet, short walking distance to Patong beach and shopping malls. - There a several good size swimming pools with clear water, we also enjoyed fitness center daily . We highly recommend Grand Mercure to anyone who is looking for a great hotel to stay.
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Date of stay: May 2021
Sleep Quality
Room Tip: Pool villa or pool access
See more room tips
1 Helpful vote
Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 3 days ago
Dear 156tonyl, We would like to express our gratitude for your great support to our property and for taking the time to share your experience with fellow travelers! We are pleased to hear you enjoyed our good quality breakfast, the pools, convenient location and found our staff very helpful. We will share your comments with the team and especially with Khun Nas who will surely be pleased to receive your compliments. Again, thank you for the kind compliments you had given us. Should you wish to arrange anything special prior to your next (home) visit, please do not hesitate to contact us directly. Best regards, Guest relations team
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US$66 - US$157 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Grand Mercure Phuket Patong
Which popular attractions are close to Grand Mercure Phuket Patong?
Nearby attractions include RK Fashions and Tailors (0.4 km), Magnifique Tailor (0.4 km), and Instyle Bespoke Tailors (0.4 km).
What are some of the property amenities at Grand Mercure Phuket Patong?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Mercure Phuket Patong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Mercure Phuket Patong?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Mercure Phuket Patong?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Mercure Phuket Patong?
Conveniently located restaurants include Hern Coffee And Bistro, Cafe de Paris, and Chou Chou Deli Shop.
Are there opportunities to exercise at Grand Mercure Phuket Patong?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Mercure Phuket Patong have an airport shuttle?
Yes, Grand Mercure Phuket Patong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Mercure Phuket Patong?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Mercure Phuket Patong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Mercure Phuket Patong?
The staff speaks multiple languages, including English, French, Chinese, and Thai.