1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, Phuket 83150 Thailand
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About
#11 of 482 hotels in Patong
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Mercure Phuket Patong located just walking distance away from Patong's nightlife and the Andaman Sea, Grand Mercure Phuket Patong is a 314 room beach resort that includes suites and pool villas. Complimented with a bistro like restaurant, three unique meeting venues, a bar that boasts the largest beer selection in Phuket, fitness centre, spa and kids corner, the hotel represents a new generation of retreats combining natural beauty and cultural heritage.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Boating
Canoeing
Kids stay free
Secured parking
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Private pool
Plunge pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Diving
Hiking
Mini golf
Snorkelling
Billiards
Evening entertainment
Fishing
Table tennis
Walking tours
Water park offsite
Waterslide
Nightclub / DJ
Babysitting
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Massage
Massage chair
Neck massage
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, French, Chinese, German and 1 more
Location
100Great for walkers
Grade: 100 out of 100
212Restaurantswithin 0.5 km
68Attractionswithin 0.5 km
Contact
1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, Phuket 83150 Thailand
Name/address in local language
Getting there
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3050Reviews257Q+A100Room tips
Reviews
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THE HOTEL IS WELL LOCATED JUST OFF THE BUSY AREA, BUT 8 MINUTE WALK TO THE BEACH, IT CLEAN AND ROOMS ARE KEPT TIDY AND CLEANED EVERYDAY. THE COCKTAIL HOURS ARE VERY GOOD AND WELL PRICED AT THE POOL AND IN THE HOTEL LOBBY IN THE EVENINGS. POOL NEEDS TO ONLY ALLOW THIER MUSIC TO BE PLAYED WHILST GUEST ARE THERE, AND NOT ALLOW GUEST TO PLAY LOUD BLASTING MUSIC, WHICH WE ALLOWED WITH SWEARING IN THE SONGS, RACISTS REMARKS ETC, I DID ASK THE POOL BAR STAFF TO ASK THE GUEST TO TURN THAT OFF, THEY DID NOT SO WAS DISAPPOINTED BY THAT. WE LEFT THE POOL AREA. THE RUGS IN THE LOBBY AND LOBBY BAR AREA NEED TO BE WASHED, THEY ARE EXTREMELY DIRTY AND MARKED. OVERALL A GOOD STAY AND WOULD RECOMMEND THIS HOTEL
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
We stayed at The Grand Mercure for 6 nights in July 2021 during Phuket Sandbox. The hotel were amazing at organising the PCR tests, even coming back with me when my son had an inconclusive result and speaking Thai and helping me sort it out. We had a 1 bedroom pool villa which was more than enough space for a family of 4, we had an extra bed and there was a little sofa so we all slept very comfortably for 6 nights. There is a fridge, a mini bar that is restocked daily (chargeable but not expensive!), plenty of water and towels. I loved the huge bath and the rain shower! The pool area is fairly small but my boys had a great time jumping in and out and using up energy and the outside chair is so comfortable. The best bit was that it felt really private like our own little hideaway, so quiet and calm. The hotel pool is great, steps for little ones and not too deep. The kids club is next to the pool so the kids can go back and forth. The breakfast everyday was amazing, one of the best we have had in Thailand...the pancakes, eggs Benedict, plentiful coffee and pork bacon and sausages were a winner! Also we are at bubbles restaurant one night and the 'Jewels of Phuket' set meal was incredible - still dreaming of that yellow crab curry! Me and my husband both had a Thai massage too which was very relaxing, just by the pool and the kids club so you can leave them supervised and sneak away. The staff couldn't do enough for us organising taxis, PCRs, dinners and recommendations for beaches etc. Thank you so much Grand Mercure we were so happy to be in Patong during this time and wish you all the success for the next few months and reopening of Thailand.…
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Get the pool villa or pool access rooms if you can - so good!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
Helpful
Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 5 Oct 2021
Dear H9654KYclairew Thank you so much for writing such a heartfelt review on your recent stay with us. It gives us immense pleasure knowing that your stay among us has been a splendid one with the comfort of our private pool villa, the excellent food (especially authentic yellow crab curry) at our Bubbles Restaurant and we are delighted to hear you had relaxed and enjoyable experiences at Kid's corner and our awarded luxury Ryn spa. Additionally, your comments on the service of our team are very encouraging and are a great source of motivation for all of us to strive for creating exceptional experiences for our guests. Rest assured that we will share your review with all our team members. We look forward to welcoming you back for many more exceptional experience! with Grand Regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Excellent accomodation. The room was clean and comfortable. We had a poolside room and was absolutely worth the extra cost. The breakfast was amazing - huge buffet selection and great quality. The hotel also has activities each day, some free and some for a small cost. Definitely worth checking out. I enjoyed the yoga class with Deeda who was a wonderful teacher and also did the Thai language class which was great.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Scooter parking on site. The hotel is close to OTOP markets for great street food, shopping and bars
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Wonderful hotel and although close to nightlife if that’s what you like but very peaceful hotel This my second stay and welcome was really nice. All the staff offered greetings and I cannot be more grateful. Unfortunately during my stay I went to a seafood restaurant and ordered squid. I an after my return to the hotel is was very Ill with seafood poisoning! I called down to reception and they sent a doctor who took great care put me on saline drip and gave me medicine. During that day is called by receptionist to make sure I was ok and even the chambermaid knocked on my to to check up on me! No words can describe how much I appreciate the care I rece. The breakfast was amazing and my room was lovely with a bathroom almost bigger the my apartment!
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: If you can afford it the suite rooms are worth it but all guests I spoke with loved their various...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The property is certainly well located and given the central location, it has decent amenities. Given the location, the property doesn't really feel like a sprawling resort. We stayed in the 2 bedroom villa (probably one of the high category rooms), which was infested with mosquitoes was extremely difficult to sleep. Fumigation here is done twice a week apparently, which is not good enough. The think which perturbed us was the service quality, which is way below Thai hotel standards. Many of the staff are not very polite or helpful. For Eg., my 10 year old son wanted the Ping Pong rackets and none of the staff helped him to get one. I had to ultimately go and get the same from the spa. My wife wanted some oranges about 2 mins after the breakfast closing time, which they declined as breakfast time was over. Room cleanings were consistently delayed and had to make several calls to have the room cleaned, which should happen on its own ideally. The daily drinks vouchers, were missed in one of our rooms and provided on the last day evening so we could not use the same. I have strayed in several hotels in Thailand, which cost much lesser but are better in terms of resort feel/ infrastructure and service. …
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Date of stay: March 2023
Value
Location
Service
Room Tip: Avoid the pool villa rooms and take the rooms with pool access.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My family stayed four nights It was a pity that the room was small and there was no outlet in the bathroom But The swimming pool was spacious and breakfast was good The staff were friendly Especially the staff in the kids' room were so nice I even write reviews because of the staff It was so kind and attentive that we could eat breakfast comfortably The baby sweated while running around in the children's room I was moved by the way the staff fanned the baby while carrying a fan Deeda, Floy♥! Thank you.
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Date of stay: March 2023
Value
Location
Service
Room Tip: There's no outlet in the bathroom, and if you take a shower in the bathtub, water leaks outside
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is wonderful the food is excellent The staff are amazing I have just had a spa massage with Ying the therapist and Krrqrre the receptionist They were both excellent Ying was so nice and did an amazing massage
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 1 week ago
Dear Relax07995568023 Thank you very much for such a wonderful review. We are delighted to see you enjoyed many aspects of our property from the food to massage and service of our team. It was a great pleasure to have you staying with us. Hopefully we will see you again next year! with Grand regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This hotel is in the just off the path of the madness that is Patong. Lovely facility (if a little oddly organized) and the rear faces the mountains-preceded by a construction zone. Staff is somewhat helpful, though couldn’t be bothered to assist us in ordering a grab pickup. Breakfast was a decent selection, with fresh pressed juices and a self serve coffee maker station. Ideal for families as the real draw appears to be the pool area.
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Date of stay: March 2023Trip type: Travelled with family
Room Tip: Hawkers all around the hotel. Like literally at the hotel gate.
While there is a beach drop...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 1 week ago
Dear Simone G Thank you so much for sharing your feedback stay with us. It is grateful to hear you enjoyed our convenient location and variety of breakfast. We are looking forward to welcome you back again. Best regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My friends and I stayed here at the beginning of February it’s 5 star from bringing to the end , the staff the food the room service and house keeping couldn’t do enough , the pool the rooms the entire hotel was fantastic perfect location ten minute walk from the world famous Banglar rd , and a ten minute walk to the beach front and restaurants , we’ve actually booked to come again in January and cannot wait at all , thankyou so much for the experience and see you all again soon Ciao for now 😃
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 1 week ago
Dear L660FAcraigh Thank you very much for sharing your experience with us! We are pleased to hear you had a good time at our property and enjoyed many aspects we stand for. We will share your comments with the team and thank them on your behalf. Looking forward to welcoming you here again in Jan 2024. Warm regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All in all a good choice for a holiday in Phuket. Central location very close to the beach and lots of shops, restaurants and bars. The check in was swift and friendly with the rooms very clean. Pool area was ok, gym was ok (all little small but enough), Wi-Fi good and the breakfast good. Only negatives would be the size of the pool access rooms (too small) and the AC in the room which although it did cool the room the thermostat did not work at all
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Pool access rooms are very small
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 1 week ago
Dear 3gavina Thank you very much for sharing your constructive thoughts with us! We are pleased to hear you enjoyed the friendliness of our team members, the convenient location, breakfast and other facilities of our property. Yet, we are really sorry about the AC issues you have had to go through and we can ensure you that all necessary actions have already been taken. Thanks again for staying with us, and we look forward to another chance to serve you. Best regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$104 - US$177 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
314
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Claim Your ListingGRAND MERCURE PHUKET PATONG (S̶$̶1̶9̶1̶) S$129: UPDATED 2023 Hotel Reviews, Price Comparison and 3,830 Photos (Thailand) - Tripadvisor
Frequently Asked Questions about Grand Mercure Phuket Patong
Which popular attractions are close to Grand Mercure Phuket Patong?
Nearby attractions include The Boss Tailor (0.5 km), David Jone Fashion (0.2 km), and Best Tailor in Phuket Patong suit shop (0.3 km).
What are some of the property amenities at Grand Mercure Phuket Patong?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Mercure Phuket Patong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Mercure Phuket Patong?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Mercure Phuket Patong?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Mercure Phuket Patong?
Conveniently located restaurants include Hern Coffee And Bistro, Café De Paris, and Chou Chou Deli Shop.
Are there opportunities to exercise at Grand Mercure Phuket Patong?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Grand Mercure Phuket Patong?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Mercure Phuket Patong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Mercure Phuket Patong?
The staff speaks multiple languages, including English, French, German, Chinese, and Thai.
Is Grand Mercure Phuket Patong accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.