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Twinpalms Phuket

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Twinpalms Phuket
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1,800 Reviews from our TripAdvisor Community

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Showing 1,355: English reviews
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Tokyo Prefecture, Japan
Reviewed yesterday NEW

Room, Swimming pool, Atmosphere everything was perfect lovely stay!!! staff was very friendly and nice! want to back to try stay penthouse next time!!! specially personalized select amell for room and pillow was really impressive!!

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Helpful?
Thank Hisae Y
London, United Kingdom
Reviewed 4 days ago NEW

My husband and I stayed at the wonderful Twinpalms for 10 nights from the 4th of February. We received a warm and informative welcome and we're lucky to be upgraded to the delux palm room looking out at the pool. The hotel is first class for many reasons - staff exceeded our expectations. A very special to Ek who was...

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Helpful?
Thank Caroline1026
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Caroline1026, Thank you for having chosen Twinpalms Phuket for your time by the sea in Phuket. We are delighted that you took home some great memories and are glad that you had the opportunity to visit many of our facilities. See you again soon we hope. Until then Olivier

Perth, Australia
Reviewed 1 week ago

Absolutely stunned with this beautiful resort and service. The staff are all amazing and very welcoming. The food was excellent, both at the resort and the Twinpalms restaurants. Pool service was great and fresh fruit was provided complimentary during the day. Couldn't be more happy!!

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Helpful?
1Thank elinaryback
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear elinaryback, Well, it is our pleasure to have you the happiest person in the world... Thank you for having given us the opportunity to welcome you at Twinpalms Phuket. See you again soon we hope. Until then Olivier

Reviewed 1 week ago via mobile

We stayed 8 days at Twinpalms. It was a fantastic holiday. The staff were welcoming and always available to help. The food was extraordinary and we highly recommend that you take half board. There are 4 restaurants and all are available for half board guests. It is rare to be able to dine "a la carte" while on half board...

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Helpful?
Thank Filippo T
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Filippo T, Thank you for having chosen Twinpalms Phuket for your time away by the beach. We are glad that you most all our facilities including the many seaside dining venues available. See you again soon for more good time. Until then Olivier

Paris, France
Reviewed 1 week ago via mobile

I have been there for four nights with my husband during our honeymoon trip across South Thailand. Our experience was wonderful! Since we arrived, the staff members have made their best to make us feel comfortable: - We were welcomed with nice champagne cocktails and flower bracelets. - Our plane landed off early in the morning and we only waited...

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Helpful?
1Thank Cee182127
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Cee182127, Thank you for having chosen Twinpalms Phuket as part of your honeymoon, congratulations to both of you and our best wishes for a whole life full of love. We are delighted to read that you took home great memories of your stay with us. See you again soon, maybe for your 1st anniversary. Until then Olivier

Reviewed 1 week ago

From the moment we arrived to the moment we left, we were treated like individual, valued, cared for guests. The staff couldn't have been more friendly, helpful, knowledgeable and attentive. Maggie & Ben's concierge service was exceptional, they really worked so hard to meet our needs. The hotel itself is gorgeous - great pool, gym, on-site restaurant & bar, spacious...

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Thank ldndeb
Reviewed 1 week ago via mobile

Oh my what a lovely hotel set amongst the most beautiful pool and lush greenery - the staff were so pleasant and looked after us so well. Catch Beach club was brilliant on Bang Tao beach and HQ was quieter but still a lovely beach club on Kamala Beach (both of which we reached by getting on the hotel minibuses...

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Helpful?
Thank Tricia L
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Tricia L, Thank you for having chosen Twinpalms Phuket for your time away. Fortunately Dubai is not too far away from Phuket and you can easily come back to us... Thank you for the special mention to the few...actually we all try to work equally to deliver a seamless experience. Delight and infinite discovery is our passion. See you...

basel
Reviewed 1 week ago

I great place to relax and to spend some days in the sun. Hotel is not directly on the beach but the Surin Beach in front of the hotel is the most beautiful beach. A Butler service offers you a ride to the beach and they bring along a mattress and towels. They offer also transfers to two other private...

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Helpful?
Thank sunnymiamivice
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear sunnymiamivice, Thank you for having chosen Twinpalms Phuket for your time on the island. We are delighted that you have enjoyed your experiences with us. We took good note of your recommendation for breakfast and we will work on it. See you again soon we hope. Until then Olivier

Melbourne, Australia
Reviewed 2 weeks ago

Fourth time back and yes, still loving it. Great to see familiar staff happy faces. Received a very warm welcome back from all, just like coming back home. Big thanks to Beer and all reception staff who were always there to help and provide assistance on any resort facilities or for just up for a fun laugh. Thanks to Ben...

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Helpful?
Thank Peter_SB1
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Peter_SB1, Thank you for having come, returned and still loving it. All of us are here for you and the many guests that give us the opportunity to receive them. Its a pleasure to read that you again took home some great memories and we look forward to welcome you next year. Until then Olivier

Reviewed 2 weeks ago via mobile

Twinpalms Phuket is amongst the top three hotels I stayed in so far. Great rooms and room service, super friendly hotel staff, delicious food. It was simply amazing. We recommend this hotel to everyone! They even have their own beach club where they take you by minibus.

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Helpful?
Thank Andre B
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Andre B, Thank you so much for having stayed with us at Twinpalms Phuket. We are delighted that you took home some great memories from your time in Phuket. See you again soon for more great time by the beach. Until then Olivier

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Oriental Spoon
Oriental Spoon
Cuisines: Seafood, Asian, Thai
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms

Additional Information about Twinpalms Phuket

Address: 106/46 Moo 3, Surin Beach Road, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District
Price Range: $183 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Twinpalms Phuket 5*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda and Jetsetter so you can book your Twinpalms Phuket reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Hotel Cherngtalay
Twinpalms Phuket Cherngtalay
Twinpalms Phuket Thailand
Hotel Style:
#5 Romantic Hotel in Thalang District
#7 On the Beach Hotel in Thalang District
#7 Spa Hotel in Thalang District
#8 Luxury Hotel in Thalang District
#8 Family Hotel in Thalang District
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Questions & Answers

Here's what travellers have asked, with answers from Twinpalms Phuket staff and other travellers.
21 questions
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Nairobi, Kenya

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Questions? Get answers from Twinpalms Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“97 was great delux overlooking the pool”
 of 5 bubbles Caroline1026, 23 Feb 2017 | Read review
“Make sure you get a pool deluxe room when booking, you won't be disappointed!”
 of 5 bubbles elinaryback, 19 Feb 2017 | Read review
“I loved our ground floor rooms which had a terrace with steps down to the pool walkway.”
 of 5 bubbles ldndeb, 16 Feb 2017 | Read review
“As they say, you get what you pay for. the more you pay the better the room.”
 of 5 bubbles Janicedempsey, 19 Jan 2017 | Read review
“Grand deluxe room”
 of 5 bubbles maxlucy, 16 Jan 2017 | Read review
5 of 5