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Mardan Palace

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#22 of 244 Hotels in Antalya
Certificate of Excellence
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961 Reviews from our TripAdvisor Community

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There are newer reviews for Mardan Palace
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Showing 390: English reviews
Ankara, Turkey
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 April 2015 via mobile

This place is nothing more than giant chandeliers and brummagem furnitures. The service and the personnel were worst I have ever seen, there is no entertainment, no fun. They try to charge extra for whatever they can i.e. billiard or bowling. Time to time I was questioning myself whether I was the customer or the personnel were when one looks... More 

Helpful?
8 Thank kradzel
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 April 2015 via mobile

We stayed at the Mardan Palace for 6 nights in a suite during a one month holiday in Europe. We have a 14 month old baby and assumed a resort style of accommodation would suit her needs best. Negatives: I am happy to overlook the over-the-top, unenvironmental and often cheap and poorly presented interiors and exteriors - think abundance of... More 

Helpful?
10 Thank KateChampion
UK
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 April 2015

we booked this hotel for one night booking the grand European suite to tag on to our standard hotel booking upon arrival we booked a second night the hotel is grand beyond believe , we only originally booked one night due to all the bad reviews may i say they must be made up we found nothing other than quality... More 

Helpful?
6 Thank 14tattydog
MardanPalaceAntalya, CRM at Mardan Palace, responded to this review

Dear Valued Guest, First of all, we would like to thank you for choosing Mardan Palace and for your thoughtful feedback. We are very glad to read that our service from your arrival till your departure has been pleasant. Also, we are so pleased to hear that you were treated with a high service throughout the entirety of your stay.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 April 2015 via mobile

Visited this place with family and what an awful visit and experience it was. Please avoid this place and also this part of the world, it's dirty, smelly and most important of all a corrupt region. In reflection of the resort some key points: - tried to overcharge my stay by £600 - the rooms are poorly decorated vs what... More 

Helpful?
17 Thank Shaun G
MardanPalaceAntalya, CRM at Mardan Palace, responded to this review

Dear Shaun G., We would like to take this opportunity to thank you sincerely for taking the time to provide us with your feedback about your experience. Guests' comments are of great importance for us so we can develop our quality standards. We have noted your comment regarding the main restaurant. In order not to repeat the cases of this... More 

Germany
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 April 2015

Together with my family I spent in December 2014 one wonderful week in Mardan Palace! This place cannot be compared to any other hotel we stayed in and it is really return to greatness. It is not easy saying whose service was better as it was so obvious that everyone invested the most of their effots to make your staying... More 

Helpful?
Thank Observer76
MardanPalaceAntalya, CRM at Mardan Palace, responded to this review

Dear Valued Guest, First of all, we would like to thank you for choosing Mardan Palace Hotel for your vacation time. Thank you for your feedback which is very important for us. We do care about the service we provide and want it to be the best possible. It was a real pleasure to host you. We always strain to... More 

Tabriz
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 March 2015 via mobile

Actually, Mardan palace was the most luxurious hotel which i was in all of my life. Lobby, oudoor pool, various restaurants, clubs and everything you can expected from a 5stars resort is wonderful. You can easily go to city tour by taxi ir bus. Staff members are nice. Positive sides are many but i want to mention some lacks of... More 

Helpful?
3 Thank Kavous N
MardanPalaceAntalya, CRM at Mardan Palace, responded to this review

Dear Kavous, We would like to take this opportunity to thank you sincerely for taking the time to provide us with your feedback about your experience. All feedbacks, good or bad, is always very valuable as it allows us to continuously improve our services for our future guests. Customer satisfaction is our primary concern and we are very sorry to... More 

1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 March 2015

This was our second visit to mardan palace,but I saw 180 degree change this time,the food quality was aweful& the hotel receptionist were so so rude,the swimming pool was close for 4 several days and they didnt offer us something instead of it,the hotel is luxery but with a 2 star service actually,Im not recommendig it to any one and... More 

Helpful?
11 Thank Arghava
MardanPalaceAntalya, CRM at Mardan Palace, responded to this review

Dear Valued Guest, Thank you for the feedback regarding your recent stay at the Mardan Palace. We are very sorry to hear you had such a disappointing experience at our hotel. In order not to repeat the cases of this kind, all your feedbacks were discussed by the Heads of Departments responsible for these misunderstandings. Though, as we have already... More 

1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 March 2015

They made incredible luxury hotel but service is at the level of 2 star hotel. Pool was closed for 3 days , food quality was not good .i would name this as architectural musuem with poor service.i am sure with this service they will loose their stars very soon. Serious management problem.

Helpful?
7 Thank Gsysbedjuddh
MardanPalaceAntalya, CRM at Mardan Palace, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback with us. Please accept our apologies for the dissatisfaction you have expressed as it is indeed not the level of service we aim to deliver to our guests. However, as we have already explained you during your stay, the indoor pool in SPA center was temporarily closed... More 

1 review
Reviewed 26 March 2015

I would like to express my deepest gratitude for your hospitality and services during my stay in mardan palace hotel, some of the moments that i liked most: Welcome greeting Initial registration while having coffee and cake in lobby Cozy atmospher in ground lobby Magestic high class architecture of hotel Excelent rooms including bath room compartments Beutiful views of mountain,... More 

Helpful?
Thank Hamigerami
MardanPalaceAntalya, CRM at Mardan Palace, responded to this review

Dear Mr. Gerami, Thank you very much for your most kind review. We appreciate every word you have written and are extremely happy you have enjoyed your stay with us! We are happy to hear Mardan Palace team made you feel so welcomed and pleased. It was a pleasure for us to serve you during your stay to make your... More 

1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 March 2015 via mobile

The hotel has luxury interior design that should be awarded for, but as we experienced a low qualification of service. As we arrived a very rude receptionist told us "Don't you see I am very busy- go sit and we will help you" we were not welcomed not so ever. Looking for a clean table at the huge lobby was... More 

Helpful?
9 Thank Shatha A
MardanPalaceAntalya, CRM at Mardan Palace, responded to this review

Dear Shatha Alsaid, First of all, we would like to thank you for choosing Mardan Palace Hotel for your vacation time. Thank you for sharing all ideas about your stay. All feedbacks, good or bad, is always very valuable as it allows us to continuously improve our services for our future guests. We would like to show our regret that... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On the verdant, green shores of Antalya, beautifully positioned to overlook Turkey's Mediterranean coast, a palatial hotel was built in the spirit of the grand Ottoman Sultans. Crafted for the contemporary international elite, the luxurious Mardan Palace in Lara is a chic resort which redefines the standards of Turkish hospitality. Through its innovative design features, extensive facilities and unparalleled service, it's the new luxury playground for the jet set to explore. ... more   less 

Additional Information about Mardan Palace

Address: Kundu Koyu Oteller Mevkii, Antalya 07110, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Price Range: $243 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mardan Palace 5*
Number of rooms: 560
Reservation Options:
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Also Known As:
Mardan Palace Hotel Antalya
Mardan Palace Antalya
Hotel Style:
#4 Top resorts Hotel in Antalya
#11 Business Hotel in Antalya
#16 On the Beach Hotel in Antalya
#17 Romantic Hotel in Antalya
#17 Spa Hotel in Antalya
#22 Luxury Hotel in Antalya
#25 Family Hotel in Antalya
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Questions & Answers

Here's what travellers have asked, with answers from Mardan Palace staff and other travellers.
61 questions
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Questions? Get answers from Mardan Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“F corpus granduplex beedrom 100m2”
 of 5 bubbles rimvisb, 9 Oct 2016 | Read review
“Pool or sea view on”
 of 5 bubbles traceyribblevalley, 1 Oct 2016 | Read review
“Rooms with pool view are more desirable”
 of 5 bubbles 2rku, 23 Aug 2016 | Read review
“get the room overlooking the pool it is much better”
 of 5 bubbles shivammehta9, 27 Jun 2016 | Read review
“our deluxe room are excellent”
 of 5 bubbles ifthekharm, 7 Jun 2016 | Read review
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