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Mercure Grand Jebel Hafeet Al Ain

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Traveller (848)
Room & Suite (115)
Pool & Beach (57)
Overview
  • Excellent34%
  • Very good41%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
“mini golf”(83 reviews)
“jebel hafeet”(141 reviews)
“water slides”(52 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Grand Jebel Hafeet Al Ain
Special Offer: Sizzling summer sale
Offers from Mercure Grand Jebel Hafeet Al Ain
Special Offer: Sizzling summer sale
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,212)
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1,029 results
Traveller rating
353
378
178
75
45
Traveller type
Time of year
LanguageEnglish
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353
378
178
75
45
Show reviews that mention
All reviewsmini golfjebel hafeetwater slidesamazing locationswimming pooltable tennissmall balconysquash courtthe hotel offersgreat weekendabu dhabif bbuffet breakfastspecial thankstimothyibrahimperched
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1 - 5 of 1,029 reviews
Reviewed 4 days ago via mobile

We Have spent around 5 hours here and enjoyed the pool view and the food at Le Belvedere restaurant. The view over mountain Hafeed from the upper floors is amazing. Very friendly staff in a quiet tranquile place. It is a children friendly hotel.More

Thank Ghassan N
Response from Rima R, General Manager at Mercure Grand Jebel Hafeet Al AinResponded 3 days ago

Dear Mr. Ghassan, Greetings from the Mercure Grand Jebel Hafeet! Thank you for your wonderful review of the Mercure Grand, and I am delighted to note that you had a great time at the resort. With a mission to provide superior guest service, we take...More

Hotel's Favourite
Reviewed 4 June 2018 via mobile

We went to this hotel as part of a Groupon deal during Ramadan. I have three small children and am always told that as a family of five I have to book two rooms. The Mercure got our business by being most accommodating and allowing...More

1  Thank Zoé
Response from Rima R, General Manager at Mercure Grand Jebel Hafeet Al AinResponded 5 June 2018

Dear Guest, Greetings from the Mercure Grand Jebel Hafeet. Thank you for your wonderful review of the Mercure Grand, and I am delighted to note that you had a great time at the resort. With a mission to provide superior guest service, we take great...More

Reviewed 5 days ago via mobile

It’s not our first time in this hotel & every time we visit AL Ain we have to stay at Mercure Jebel Hafeet. It’s not that fancy place but what’s make us stick there is the friendly staff and the quite ambience for relaxing. Simply,...More

Thank Moustaph
Response from Rima R, General Manager at Mercure Grand Jebel Hafeet Al AinResponded 4 days ago

Dear Mr. Moustaph, Greetings from the Mercure Grand Jebel Hafeet! Thank you for your wonderful review of the Mercure Grand, and I am delighted to note that you had a great time at the resort. With a mission to provide superior guest service, we take...More

Reviewed 1 week ago via mobile

The experience was perfect. Manish, Ibrahim ,Timoteo were welcoming,polite and there service were excellent and more than expected. I would advice to go there and enjoy the lovely wether and release the stress .More

1  Thank Luay A
Response from Rima R, General Manager at Mercure Grand Jebel Hafeet Al AinResponded 1 week ago

Dear Luay, Greetings from the Mercure Grand Jebel Hafeet Al Ain! Thank you for your wonderful review of the Mercure Grand, and I am delighted to note that you had a great time at the resort. With a mission to provide superior guest service, we...More

Reviewed 1 week ago via mobile

We came here on a Groupon package for the weekend. The staff were lovely and could not be more helpful. Timothy who checked us in was particularly charming. Food in the restaurant was really lovely and varied. The drinks in the all inclusive package were...More

Thank Ellie S
Response from Rima R, General Manager at Mercure Grand Jebel Hafeet Al AinResponded 1 week ago

Dear Ellie, Greetings from the Mercure Grand Jebel Hafeet! Thank you for your review of the Mercure Grand, and I am delighted to note that you had a nice time at the resort. With a mission to provide superior guest service, we take great pride...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$48 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Al Ain
#9 Luxury Hotel in Al Ain
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$48 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Al Ain
#9 Luxury Hotel in Al Ain
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (848)
Room & Suite (115)
Pool & Beach (57)
Dining (32)
Family and Play Areas (13)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
dolsicaworld296
9 August 2017|
AnswerShow all 4 answers
Response from Eisa A | Reviewed this property |
Try to sign up with AccorHotels and book through their website, you might get better price. Regards.
0
Votes
mihirshah161281
29 July 2017|
AnswerShow all 5 answers
Response from Sujirat Y | Reviewed this property |
No, the hotel doesn't provide shuttle service. But it's easy to get the taxi to go up and down to the hotel. It's cost about 70 Dhr from Al Ain bus station. When you would like to go down. Just inform to Bell man they will... More
2
Votes
Kiran K
9 July 2017|
AnswerShow all 9 answers
Response from Rima R | Property representative |
The hotel is on a mountain top , and hence limited food delivery options. However, there are fantastic dining options on site with great value and variety
0
Votes
Room Tips
"rooms are small but its enough for 2 with 2 kids"
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"Great views from all rooms"
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"Both sides have unique views"
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"Get the swimming pool view room for a good view."
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