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Mercure Grand Jebel Hafeet Al Ain

Agoda.comUS$58*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$128*
US$58*
Great Deal
US$68*
US$68*
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Mercure Grand Jebel Hafeet Al Ain
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958 Reviews from our TripAdvisor Community

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Showing 797: English reviews
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Reviewed 3 days ago NEWvia mobile

Nicely maintained property. Great swimming pool. Good breakfast spread. Amazing views from the property. One can easily spend two nights with in exploring the property. One must plan commutation to and from the property as the property is located at a secluded place.

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Helpful?
Thank Madhur S
Dubai, United Arab Emirates
HOTEL’S FAVOURITE REVIEW
Reviewed 19 December 2016 via mobile

5 star review for a 4 star property Located up the mountains so prepare for some stunning views and fresh air. The hotel is nice enough; the rooms are basic and a little dated but have everything you need. Staff are lovely and friendly- everyone from the valet, front desk and breakfast teams very welcoming and smiley. We had dinner...

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Helpful?
Thank Caroline G
About Hotel's Favourite Review
Sushant N, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Ms Caroline, I am very happy to hear your stay was an exquisite one! Thank you for your wonderful review and recommendation. My team will be pleased to know that we made an unforgettable stay especially Front Office, F&B staff and Mr Adel. Please come back soon! Thank you again for sharing your experience, and we hope your next...

Launceston, Australia
Reviewed 4 days ago NEW

We visited Jebel Hafeet today and decided to have lunch at the Mercure Grand Jebel Hafeet. It was a great decision. The hotel sits high up on the mountain with wonderful views over the valley. We were warmly and politely welcomed to the dining room by Sathish and Mitchum. Service was excellent and the food was also. There was a...

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Helpful?
Thank rk46382
Mumbai, India
Reviewed 1 week ago

I stayed here for 7 days in May 2017. Was here on business with a team. This is a great hotel in the middle of the desert but atop a mountain. Lots of greenery and great breeze. Good pools as well as a water park and a mini golf place. Rooms are spacious and well equipped. With balconies so you...

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Helpful?
Thank neilsadwelkar
Sushant N, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Neil Greetings from the Mercure Grand Jebel Hafeet. Thank you for the wonderful review , and I am delighted to note that you had a great time at the Mercure Grand . I will surely pass on you kind words of encouragement to our exceptional team, who would be happy to hear from you. Once again, I would like...

Reviewed 1 week ago via mobile

Dear Mercure Grand Jebel Hafeet management, I hope you are all well and in great health. I am thankfully would like to express my greatest appreciation to the ollowing wonderful people and all hotel staff starting from security personnel till the top management people. (Mr Marco, Mr Flint, Miss Jenny, Miss Joanne, Miss Daria, Miss Ann, Miss Nina, Miss Charry,...

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Helpful?
Thank Madzhid K
Sushant N, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Madzhid Greetings from the Mercure Grand Jebel Hafeet. Thank you for the wonderful review of your staycation at the Mercure Grand Jebel Hafeet and I am delighted to note that you had a great time at the resort. I will surely pass on your kind words of appreciation to our wonderful team, and I am positive that they will...

Reviewed 2 weeks ago via mobile

I went to Jebel Hafeet Mountain in Al Ain, UAE to enjoy the scenic and breathtaking view from the top of it. The Mercure itself sits on a throne aswell. The rooms are large, especially the Executive Suite, I missed a proper shower, the housekeeping had a hard time to provide an adaptor for my equipment. Basically the service staff...

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Helpful?
Thank Walter K
Sushant N, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Walter Greetings from the Mercure Grand Jebel Hafeet . Thank you for your review of your stay at the Mercure Grand, and I am glad that you enjoyed the views of the mountain. I have taken note of your comments about the stay and will address the same with the concerned department heads to initiate appropriate actions to prevent...

Manchester, United Kingdom
Reviewed 2 weeks ago via mobile

I stayed for 2 weeks at the hotel whilst working at the nearby Arkan cement plant, the staff were excellent and all very friendly, the rooms were spacious and cleaned daily with a great Wi-Fi connection and the views are stunning in the evening. My only criticism is that there is not enough chefs and staff manning the buffet, I...

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Helpful?
Thank Davidcardox
Sushant N, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear David Greetings from the Mercure Grand Jebel Hafeet. Thank you for the great review and I am delighted to note that you had a great stay experience at the resort. We do have a wonderful team, and thank you for your compliments on the same. I have taken note of your comments on the staff deployment at the buffet,...

Reviewed 2 weeks ago via mobile

It was our one night stay with the friends for a college alumni meet.The location is very nice. It is on the jabel hafeet (mountain) and very close to the top of the mountain. The entrance of the hotel , the parking lot and the lobby are very spacious and well decorated. It has wonderful swimming pool area at the...

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Helpful?
Thank kakali d
Sushant N, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Kakali Greetings from the Mercure Grand Jebel Hafeet. Thank you for the fantastic review and I am delighted to note that you had a fabulous time at the Mercure Grand along with your alumni team. We strive to exceed your expectations, and you kind words of encouragement will drive us for even more in the coming days. Once again...

Abu Dhabi, United Arab Emirates
Reviewed 2 weeks ago via mobile

We had a banquet function for our sports team and families at the beautiful MerCure Grand in Al Ain. Excellent service, food and so helpful. Thank you Yousif, Haeel and the rest of the team! HIGHLY RECOMMEND

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Helpful?
1Thank Brad T
Sushant N, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Brad Greetings from the Mercure Grand Jebel Hafeet. Thank you for the wonderful review and I am delighted to note that you had a great time at the mountain , and had a successful and enjoyable event. I will surely pass on your kind words of appreciation to Yusuf, haeel and chef Abdul who I am positive would be...

Reviewed 2 weeks ago via mobile

Great stay! It is our first time visiting mercure grand jebel hafeet unique it is from the top of the mountain, Relaxing view from the top of the mountain. Fun slides, pools, good staff thanks to receptionist Nina we enjoyed our stay.

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Helpful?
Thank xhin3550
Sushant N, General Manager at Mercure Grand Jebel Hafeet Al Ain, responded to this review

Dear Xhin Greetings from the Mercure Grand Jebel Hafeet. Thank you for the great review, and I am delighted to note that you had a wonderful and relaxing stay at the Mercure Grand. I will pass on your kind words of appreciation to Nina who I am sure would love to hear from your end. Once again, thank you for...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Mercure Grand Jebel Hafeet with 124 rooms is a unique mountain oasis resort, located at 915 m on Hafeet Mountain, just a 2hr drive from Abu Dhabi and Dubai. With refined authentic architecture reflecting the magic atmosphere of the region, the hotel offers 2 restaurants, a coffee shop and a bar with breathtaking views of the city. There are also various meeting facilities and recreational activities available such as a health club, 3 swimming pools with water slides, mini golf and a kids playground. ... more   less 

Additional Information about Mercure Grand Jebel Hafeet Al Ain

Address: Jebel Hafeet Truck Rd | PO Box 24476, Al Ain 0, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range: $96 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Jebel Hafeet Al Ain 4*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, ACCOR, Agoda, Cancelon, Cheap Tickets, TripOnline SA, Hotel.de and HotelQuickly so you can book your Mercure Grand Jebel Hafeet Al Ain reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain
Mercure Al Ain
Accor Al Ain
Mercure Grand Jebel Hafeet Al Ain Emirate Of Abu Dhabi
Hotel Style:
#5 Spa Hotel in Al Ain
#6 Luxury Hotel in Al Ain
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Grand Jebel Hafeet Al Ain staff and other travellers.
7 questions
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Questions? Get answers from Mercure Grand Jebel Hafeet Al Ain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even number rooms have valley view. Odd number rooms have pool view.”
  • Mini golf and valley view
  • Valley panorama from even number room
neilsadwelkar, 16 May 2017 | Read review
“higher floors with swimming pool view”
hossam_rizk, 1 May 2017 | Read review
“Poolside room”
AhmedAADS, 24 Apr 2017 | Read review
“Rear side rooms have great view down the valley and the city”
  • Rear side view from the Balcony; valley and the city
sundaramurthyp, 20 Apr 2017 | Read review
“Don't book!!”
TJ1975T, 20 Apr 2017 | Read review
5 of 5
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US$58* /night
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Prices are for 1 room, 2 adults
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