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Hilton Al Ain

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Hilton Al Ain
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1,323 Reviews from our TripAdvisor Community

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Showing 1,207: English reviews
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Reviewed 4 days ago NEWvia mobile

I was very excited to check in to the first And oldest hotel in the GCC, Hilton Al Ain. The hotel was built back in 1970 and was opened to public in 1971. However the hotel contains 2 sections, the newly upgraded one and the old section. I stayed in the new section in a standard room. The size is...

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Helpful?
Thank Ahmed A
Auckland Region, New Zealand
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017

The Hilton Al Ain is a renovated hotel whose strengths are its welcoming and helpful staff, and its well maintained facilities. I had lived in Al Ain previously and am familiar with its swimming pool and health club facilities which are good. From the outside, the building looks like it hasn't changed in a long time. However, I was pleasantly...

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Thank 4evrtravelin
About Hotel's Favourite Review
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear 4evrtravelin, Thank you very much indeed for your loyalty, comments and for your time posting them on TripAdvisor. I am very delighted to learn that you have enjoyed your stay in the hotel and have noticed few changes on the property. You are right, the room that you stayed was renovated in 2012. I am also thankful for your...

Narni, Italy
Reviewed 1 week ago

Hotel is very comfortable, room are spacious and clean. Even i had a smoking room you not feel the smoke smell. Excellent choice of food at breakfast and dinner in all day dining restaurant with attractive dishes properly made. Staff very friendly and polite and engaging to give you the best experience in all outlets. I had also dinner in...

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Thank Leonardo P
Surat, India
Reviewed 1 week ago

Comfortable with good facilities and courteous staff. Definitely will come back whenever get a chance. Rooms were comfortable and staff was good. They let us delay check out 2hr as i had conference to attend and were helpful in adjusting everything as per needs

Review collected in partnership with Hilton Hotels & Resorts
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Thank tahera d
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear tahera d, Thank you very much indeed for your nice comments and for your time posting them on TripAdvisor. I am very delighted to learn that you have enjoyed your stay in the hotel, especially with the comfortable room and our courteous staff. Our sole focus is to provide a flawless and excellent service and facilities to our valued...

Fujairah, United Arab Emirates
Reviewed 1 week ago

Excellent hotel of this class... kept extremely clean. Front desk staff is very friendly and welcoming. Health & fitness facility is superb. Parking is adequate with some overflow in the back, lower lot. I'll be back to this place and highly recommend to others when in the area.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 974krunalb
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear 974krunalb, Thank you very much for taking the time and effort to post a personal review here at TripAdvisor following your recent stay at the Hilton Al Ain. It gives us a great pleasure to read your wonderful review. We are delighted to learn how much you enjoyed your stay at our hotel. I have shared your feedback with...

London
Reviewed 1 week ago

We stayed here for 2 nights. Reception was friendly and welcoming even giving us a nice cold glass of juice on arrival which was most appreciated on a hot day. Room was comfortable and well equipped. Facilities in the hotel are very good with a nice variety of areas to sunbathe after returning from sightseeing. Fresh towels available for use...

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Helpful?
Thank PIGGOTTS
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear PIGGOTTS, Thank you for choosing to stay with us and for writing a comment on Trip Advisor regarding your recent stay in our hotel. We are pleased to read the positive comments pertaining to our property, especially with the comfortable room, good recreation facilities, variety and quality of our food and beverage offerings, as well as the service provided...

Reviewed 1 week ago

The problems were from the experience of my stay, no parking reserved, my family was waiting for billing where I have requested him to give me the cards till i finish my check in because they are waiting for long time and they need to rest from the journey.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Ameera A
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Ameera A, Thank you very much for taking the time and effort to post a personal review here at TripAdvisor following your recent stay in our hotel. I regret to find out that we were not able to meet your expectations and I want to assure you that these shortcomings do not reflect our usual high standards of service....

Hamburg, Germany
Reviewed 1 week ago

We had a very warm welcoming in the hotel. All the Staff, is very friendly, helpful and charming. This is what thenstay makes perfect. Breakfast has a big variaty and very good quality. Sarah, which is the cook, makes you eggs in any style.

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Helpful?
Thank Stefan S
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Stefan S, It gives us a great pleasure to read your lovely review. We are delighted to learn how much you enjoyed your stay. I have shared your feedback with the entire team at the hotel and they appreciate the same. We look forward to welcoming you back at Hilton Al Ain for another memorable experience. If I can...

Singapore, Singapore
Reviewed 2 weeks ago

I arrived at this hotel in a fix - my rental car being cancelled on me at DXB and not having enough local currency to pay the unfortunate cab driver who picked me up. The front desk and lobby staff were very helpful to my situation and the issue was resolved quickly. Throughout my stay, I was greeted with ready...

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Helpful?
Thank xlne
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear xlne, Thank you for taking the time to post your review on TripAdvisor. We are delighted to learn that you enjoyed your stay at our hotel and to know that our team member gave you such a good impression and had a good impact in your overall experience. I will share your feedback with he teams, who will definitely...

UAE
Reviewed 2 weeks ago

Stayed in the Hilton Al Ain for one night in a king deluxe room. Hotel is more of a medium 4 star than 5 star, so don't expect some of the sillier Dubai style luxuries. What you do get is a friendly, clean hotel with good (not luxury / 5 star) facilities and restaurants. Check-in was fast, friendly and efficient....

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Thank Simon H
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Simon H, Thank you for choosing to stay with us and for writing a comment on Trip Advisor regarding your experience. We are thankful for your positive comments towards our property, especially with the room cleanliness, recreation facilities, as well as efficient and friendly service by our team member. Thank you once again for your comment and hopefully we...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set in exotic landscaped gardens, the Hilton Al Ain hotel offers a peaceful oasis in the heart of this bustling city. This Al Ain hotel is close to major tourist attractions and Dubai and Abu Dhabi airports are 80 minutes away. Visit nearby Al Ain attractions, enjoy a round of golf on the hotel’s 9-hole course or simply relax by the pool. Explore Al Ain's magnificent sand dunes with a desert safari, work out in the hotel's fitness center or unwind in the sauna and Jacuzzi. Lunch alfresco at International buffet restaurant - Flavours or sample tradition Arabic fare in Makani Café. Try a variety of Tex-Mex cuisine at Paco's Bar and souvor the taste of excellent fajitas or quesadillas while watching sport games on TV. Listen to live music 5 days a week or enjoy the pleasant evening temperatures in an open-air terrace. Persons under the age of 21 are not allowed to enry to Paco's Bar after 6pm.Have fun in the huge playground, enjoy the squash courts and table tennis, or relax with a massage while the kids have fun in the Kids’ Room. ... more   less 

Additional Information about Hilton Al Ain

Address: | Al Sarooj District, Al Ain 00001, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range: $88 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Al Ain 4*
Number of rooms: 202
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Booking.com and Travelocity so you can book your Hilton Al Ain reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Al Ain Hotel Al Ain
Al Ain Hilton International
Hilton Al Ain Emirate Of Abu Dhabi
Hotel Style:
#2 Family Hotel in Al Ain
#3 Business Hotel in Al Ain
#3 Luxury Hotel in Al Ain
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Al Ain staff and other travellers.
3 questions
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Houston, Texas
8 months ago
Moscow, Russia
over a year ago

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Questions? Get answers from Hilton Al Ain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe request room with mountain view.”
 of 5 bubbles PIGGOTTS, 18 Mar 2017 | Read review
“Corner suites are large and sunny”
 of 5 bubbles 693lydiaf, 12 Mar 2017 | Read review
“pls ask for chalet”
 of 5 bubbles iamkhatri59, 5 Mar 2017 | Read review
“Highly recommend the Chalets”
 of 5 bubbles StefanV459, 18 Feb 2017 | Read review
“our rooms is like a villa type i found it cozy.”
  • its a view from the window of our room
 of 5 bubbles junalynb2017, 18 Feb 2017 | Read review
5 of 5