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Hilton Al Ain

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Hilton Al Ain
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1,257 Reviews from our TripAdvisor Community

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Showing 1,152: English reviews
Reviewed 1 week ago

I live in Al Ain and we often eat at the Hilton Hotel. I just recently learned that the cats you often see hanging around is taken good care of by Hilton management. They make sure these cats are fed and regularly checked out by a vet. This makes me want to support the Hilton even more! I wish more...

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Helpful?
1Thank Magdaleen c
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Magdaleen C, Thank you very much for taking the time to share your thoughts with the Tripadvisor World of Travelers! I am so glad to read your comment especially the acknowledgement about our Cat's Café and TNR program. Since last year we have teamed up with Abu Dhabi Animal Welfare for feeding, vaccination, and sterilization program. We at Hilton...

Reviewed 1 week ago

Did not reach for willing , We expect more than what we found. Just average is good for that level. Not interested to repeat it again. Room not good enough just a normal room like any other hotel with 3 stars.

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Helpful?
Thank Ahmed S
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Ahmed S, Thank you very much for taking the time and effort to post a personal review here at TripAdvisor following your recent stay in our hotel. We are saddened you did not enjoy your stay with us. We regret to find out that we were not able to meet your expectations and we want to assure you that...

Milano, Italia
Reviewed 1 week ago

Hilton Al Ain's staff is so helpful and kind that you have no time to ask. They try to anticipate you desires! Concierges are delightful as well as Lorenzo and Ariel at the reception desk. Our TV didn't work well and in 5 minutes a technician has come to solve the problem. Our room was large, perfectly clean and very...

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Helpful?
Thank MI_cla_12
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear MI_cla_12, Thank you for choosing to stay with us and for writing a comment on Trip Advisor regarding your recent stay in our hotel. We are pleased to read the positive comments pertaining to our team member efficient service property, property atmosphere, as well as the variety of our recreation facilities. We look forward to welcoming you again on...

United Arab Emirates
Reviewed 1 week ago

it is very nice hotel in beautiful green city . all services are very good. Restaurant , pool and fitness room are comfortable. the location is in the center. you can move easily to any point . Alain mall and remal mall is just 5 min by car

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 21rasheda
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear 21rasheda, Thank you very much indeed for your nice comments and for your time posting them on TripAdvisor. I am very delighted to learn that you have enjoyed the stay in the hotel especially with our recreation facilities, comfortable rooms, property lodation, and nevertheless the excellent service provided by our team member. Our sole focus is to provide a...

Muscat, Oman
Reviewed 1 week ago

This hotel is perfect for anyone, single people, couples or families. Whether business or pleasure this hotel will definitely accommodate all your needs and wants. There are many different restaurants (and bars) within the hotel, something to suit everyones taste. The service we experienced was exceptional we couldn't fault anything. Check in and Check out were smooth and efficient, all...

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Helpful?
Thank D3750KG
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear D3750KG, Thank you for choosing to stay with us and for taking the time to write a nice comment on Trip Advisor regarding your experience. It gives us a great pleasure to read your wonderful review. We are delighted to learn how much you enjoyed your stay at our hotel especially with all the recreation facilities, team member excellent...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

We chose room 518 and 519...booked it directly through hilton honours app which provides best rates and points(however I have not received any points yet)...the room check in took time however they compensated with late check out..guest rooms are very basic, its better to go for delux.. we had taken the room for new years eve with half board package..dinner...

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Helpful?
Thank ribocles
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear ribocles, Thank you very much for taking the time and effort to post a personal review here at TripAdvisor following your recent stay in our hotel. I regret to find out that we were not able to meet some of your expectations.It is always disappointing when you read comments from a guest who did not enjoy their stay at...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

Breakfast and dinner - Buffet was small. Food was refilled all the time, and food was very fresh and delicious. Facilities, gym, pool, were kept clean. Lifeguards were good. Can recommend to take deluxe room or better.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Charlotte R
Abu Dhabi, United Arab Emirates
Reviewed 2 weeks ago

It has been a while since my last visit to Al Ain Hilton. A lot of changes took place. The room furniture and decoration was stylish. Restaurant was totally refurbished. I was so happy to meet some of the old Staff Like Mr. Ali and of course new ones like Czyrelle & Moses. Kids enjoy swimming and playing.

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Helpful?
Thank Fokasha
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Fokasha, Thank you for your loyalty choosing to stay with us and for taking the time to write a comment on Trip Advisor regarding your experience. It gives us a great pleasure to read your wonderful review as well as for your acknowledgement of the changes took place in our property recently . We have started by last year...

Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

Rooms are good and well maintained considering it's an aged hotel, the first hotel in UAE apparently. Comfortable to stay in, staff are really friendly, great selection of outlets (we tried 3 outlets). Breakfast selection wasn't too great but it was okay. Great hotel if you're looking into having a quiet weekend.

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Helpful?
Thank bbs0808
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear bbs0808, Thank you for choosing to stay with us and for taking the time to write a comment on Trip Advisor regarding your experience. We truly appreciate any feedback as it is comments from our valued guests that enable us to improve our services and facilities. We are delighted to note that you found the room, overall team member...

Reviewed 2 weeks ago via mobile

It's refreshing to see when a hotel wholeheartedly goes out of their way to accommodate family and children needs. The staff at Hilton went above and beyond to rectify our concerns. A special thank you to the front desk and guest relations team (Shweta & Mohammad) for making our stay comfortable. Also, The waitstaff and the managers during breakfast buffet...

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Helpful?
Thank Fouzia F
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Fouzia F, Thank you for choosing to stay with us and for writing a comment on Trip Advisor regarding your experience. We understand the significance of family holiday and are delighted that we were able to fulfill all your needs travel during your stay and contribute to your family holiday memories. We are also very thankful for your positive...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set in exotic landscaped gardens, the Hilton Al Ain hotel offers a peaceful oasis in the heart of this bustling city. This Al Ain hotel is close to major tourist attractions and Dubai and Abu Dhabi airports are 80 minutes away. Visit nearby Al Ain attractions, enjoy a round of golf on the hotel’s 9-hole course or simply relax by the pool. Explore Al Ain's magnificent sand dunes with a desert safari, work out in the hotel's fitness center or unwind in the sauna and Jacuzzi. Lunch alfresco at International buffet restaurant - Flavours or sample tradition Arabic fare in Makani Café. Try a variety of Tex-Mex cuisine at Paco's Bar and souvor the taste of excellent fajitas or quesadillas while watching sport games on TV. Listen to live music 5 days a week or enjoy the pleasant evening temperatures in an open-air terrace. Persons under the age of 21 are not allowed to enry to Paco's Bar after 6pm.Have fun in the huge playground, enjoy the squash courts and table tennis, or relax with a massage while the kids have fun in the Kids’ Room. ... more   less 

Additional Information about Hilton Al Ain

Address: | Al Sarooj District, Al Ain 00001, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range: $126 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Al Ain 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Hilton Al Ain Hotel Al Ain
Al Ain Hilton International
Hilton Al Ain Emirate Of Abu Dhabi
Hotel Style:
#2 Family Hotel in Al Ain
#3 Business Hotel in Al Ain
#3 Luxury Hotel in Al Ain
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Al Ain staff and other travellers.
2 questions
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Houston, Texas
6 months ago
Moscow, Russia
11 months ago

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Questions? Get answers from Hilton Al Ain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room that does not face the main street... there could be occational loud beeping car horns in the middle of the night.”
 of 5 bubbles 4evrtravelin, 15 Jan 2017 | Read review
“Very good location, nice view at night to the Jebel Hafeet mountain”
 of 5 bubbles a_duambekova, 7 Jan 2017 | Read review
“choose delux room”
 of 5 bubbles ribocles, 2 Jan 2017 | Read review
“Just check in and will for sure get a great room”
 of 5 bubbles X6329HFahmada, 13 Dec 2016 | Read review
“Facing the pool is best, busy road opposite side!”
 of 5 bubbles thepotters2016, 9 Dec 2016 | Read review
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