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Al Ain Rotana Hotel

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#2 of 14 Hotels in Al Ain
Certificate of Excellence
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1 room 2 adults 0 children
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Al Ain Rotana Hotel
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936 Reviews from our TripAdvisor Community

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Ostend, Belgium
Reviewed yesterday NEW

The hotel offers a complete range of amenities which will make you want to stay longer than you intended. Very helpful staff, clean rooms, full really extensive breakfast with cooks at standby to answer your culinary requests, great bar and restaurant. Outside in the grounds you feel completely relaxed as the environment induces a zen state.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Philippe G
Stockholm, Sweden
Reviewed 2 days ago NEW

Stayed three nights during a business trip. Very professional and courteous staff. The room in the newer building was very spacious. Wi-Fi access worked immaculately. Breakfast buffet was very good with plenty of options. I would also recommend the wednesday night sea food buffet in the hotel restaurant. The gym was large and well equipped, albeit somewhat crowded at 5:30pm....

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Helpful?
Thank Leif L
Dubai
Reviewed 2 days ago NEW

very good to stay long time i stay shot time bet next time i will stay more , the staff to much friendly thank you for them , the hotel located at the center of Alain its helps me to go any where i want to thank the all stuff who help me

Review collected in partnership with Rotana Hotels
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Helpful?
Thank sumaiyam2017
Dubai, United Arab Emirates
Reviewed 2 days ago NEW

From the moment I contacted Madiha she was supportive in every manner possible. She even made the effort to travel to Dubai to discuss logistics regarding my school retreat. I looked at other options in Al Ain but the Rotana Hotel was by far the best hotel with the best service, food and value for money. The hotel was able...

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Helpful?
Thank thetravelmanic
Abu Dhabi
Reviewed 3 days ago NEW

I felt very pampered and my kids were very happy. This was a business trip but I had my family with me. The young one was so happy that she wrote on hotel note pad "This is the best hotel ever!" When we stayed, they were very busy with school kids, but everything was smooth from check in to check...

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Helpful?
Thank Madina B
Abu Dhabi, United Arab Emirates
Reviewed 3 days ago NEW

I've stayed here several time and am always impressed and happy with the Rotana. Great check in experience and was upgraded to a Premium Room overlooking the swimming pool, with Jebel Hafeet visible on the horizon. Very good cleanliness and particularly comfy bed and super soft towels. Am pleased to report that standard WIFI is now free in at least...

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Helpful?
Thank savvy_dave
Tokyo, Japan
Reviewed 3 days ago NEW

Very nice hotel, with a beautiful pool area and restaurants around it. Trader Vic's had a beer garden night when we stayed there, and had offer for 18 AED for a beer or 90 AED for 3 litres! Great deal. However, service at the front desk is not what I hoped. Alisa who was helping me ignored my request and...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Atsuko1213
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, We received your constructive feedback and thank you for highlighting this matter to us. I am very disappointed to read that your overall experience were affected by an unpleasant situation and would like to assure you that it does not reflect the standards or spirit we conduct our service at Al Ain Rotana. Your feedback is important...

Taunton, United Kingdom
Reviewed 3 days ago NEW

The Rotana is a fine hotel and I have stayed here many times over the last eight years or so. Unfortunately, there is an increasing problem with noisy rooms. I am on business and I need to get to bed early and get up early, too. This is impossible in any of the rooms overlooking the lobby, where the pianist...

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Helpful?
Thank Phil T
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Phil, Thank you for taking time to write us. Please accept our sincere apologies for the inconveniences you have experienced during your recent stay and rest assured that we will look after this matter with utmost attention. Your concern has been addressed to the Guest Relations Team in order to update your profile with your room preference. Please...

Dallas, Texas
Reviewed 4 days ago NEW

My stay was good except for two issues. The person at the Zest counter tried to charge me extra for breakfast on two days even though it was covered by my room rate. I had to check out at 1AM Friday , and although I had told the receptionist Thursday evening, he did not put it in the system. The...

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Helpful?
Thank 257sumits
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, Thank you very much for getting in touch with us. We sincerely apologize for the inconvenience you have experienced during your recent stay at Al Ain Rotana. I have taken the liberty to share your experience with our Director of Front Office and Director of Food & Beverage. Rest assured that we are taking steps to work...

Karlstad, Sweden
Reviewed 4 days ago NEW

Stayed a week at Al Ain Rotana Hotel. Played golf at Al Ain Equestrian GC. Top class hotel, splendid service, excellent food, extremely friendly staff. Highly recommend Al Ain Rotana Hotel for a stay in Al Ain.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Anders060
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, Thank you for choosing to stay at Al Ain Rotana. We are very pleased to read your lovely comments about our hotel and staff. Gladly your comments will be passed on to the team as they love knowing that our guests appreciate them, our facilities and services. Also, thank you for recommending our hotel to other travellers....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Al Ain Rotana, situated in the heart of Al Ain and few minutes away from the famed sites of the city, redefine efficient service with an effortless style. Guests are pampered by well-trained employees which are on hand 24-hours a day. This renowned 5 star property is conveniently located near the commercial hub of Al Ain and is 25 minutes drive from the Al Ain International Airport, 120 km from Dubai International Airport and 160 km from Abu Dhabi International Airport. This hotel with its unique services and facilities will make sure to fulfill your every wish and make your stay an unforgettable experience. Hotel Facilities: 6 world-class food & beverage venues Fully equipped gymnasium Massage rooms Spa Squash courts Wireless internet connection in public area Business centre with professional secretarial support Rooms for guests with special needs Non-smoking rooms Same day laundry & dry-cleaning service Gift shop Beauty salon Barber shop Babysitting upon request Currency exchange Doctor on call Free parking space Valet parking Dedicated parking area Car & limousine rental service Complimentary WiFi available in the limousines for any drop off/ pick-up services Multi-lingual staff ... more   less 

Additional Information about Al Ain Rotana Hotel

Address: Sheikh Zayed Road, Al Ain P.O. Box 1210, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range: $152 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Ain Rotana Hotel 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Al Ain Rotana Hotel Emirate Of Abu Dhabi
Hotel Style:
#1 Family Hotel in Al Ain
#2 Business Hotel in Al Ain
#2 Spa Hotel in Al Ain
#2 Luxury Hotel in Al Ain
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Questions & Answers

Here's what travellers have asked, with answers from Al Ain Rotana Hotel staff and other travellers.
4 questions
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Questions? Get answers from Al Ain Rotana Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the new part of the hotel are more quiet than in the older part, where the restaurant and night club are located.”
 of 5 bubbles leifl188, 26 Feb 2017 | Read review
“Ask for a view of the pool area. And let Madiha help you out!”
 of 5 bubbles O3592RRbruceb, 16 Feb 2017 | Read review
“Request a pool view to make the most of the daytime sunshine”
 of 5 bubbles m_irec2015, 28 Jan 2017 | Read review
“falaj wing is a must”
 of 5 bubbles naeemy2015, 17 Dec 2016 | Read review
“Upper floors for great views”
 of 5 bubbles Eastpossum, 8 Dec 2016 | Read review
5 of 5