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Doubletree by Hilton Ras Al Khaimah

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Traveller (475)
Room & Suite (120)
Pool & Beach (64)
Ratings and reviews
Travellers' Choice2018 Winner
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“rooftop pool”(28 reviews)
“treetop bar”(8 reviews)
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What's included
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
4 Star Hotel
Overlooking the Ras al Khaimah Creek, this luxurious 4-star hotel features a rooftop pool with a lounge and a full-service spa. It offers elegant rooms and suites and a free private parking. The air-conditioned rooms at the Doubletree Ras Al Khaimah have a seating area with modern...
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Location and contact
Al Jazah Road | PO Box 11938, Ras Al Khaimah, United Arab Emirates
Hotel website
6 km to Ra'sal-Khaymah Airport
27 restaurants are within a 0.5 km radius
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,024)
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All reviewsrooftop pooldoubletree by hiltontreetop barpodium restaurantdouble treemarjan islandfree accessshuttle busdubai mallal khaimajunior suitespacious roomrestaurant staffmanar mallhousekeeping staffresort and spaspecial thanks
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1 - 5 of 631 reviews
Reviewed yesterday via mobile

We had our stay last Friday, nice place really pleasant & clean rooms but the thing that makes this such a good place to stay are the staff, they are incredibly helpful and generous with their time and advice , the breakfast is awesome the...More

Thank Jeth J
Hotel's Favourite
Reviewed 10 June 2018 via mobile

We arrived at the doubletree by hilton on Friday We were greeted on arrival with a hot freshly baked cookie.friendly staff very polite quick service within 10 minutes of checking in we were in our rooms.my room is out of this world.fantastic views of the...More

1  Thank gillian s
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded 12 June 2018

Dear Gillian S, Thank you for choosing to stay with us at the DoubleTree by Hilton Ras Al Khaimah. We are so pleased to have had you stay with us at our property. We are glad to hear that we created such a perfect and...More

Reviewed 2 days ago

In generally very good hotel. Poor location in term of sunbathing on the beach and swimming in the see. Fact that there is a shuttlebus to the beach areas bun in specific hours. After the working hours when I came back there was only possible...More

Review collected in partnership with DoubleTree by Hilton
Thank piotrtomala
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded yesterday

Dear Piotrtomala, Thank you for choosing to stay with us at the DoulbeTree by Hilton Ras Al Khaimah. We are very delighted you got the chance to stay with us, even if it was only a business trip. It is so wonderful to know that...More

Reviewed 3 days ago via mobile

Hi, I have membership of Double Tree Hilton and a regular visitor , I feel that the service provided by the staff on the top tree bar is Excellent. Specilly the Guys name Bijaya and Ali; always showing respect to all tbe customar and very...More

Thank Joginder S
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded 2 days ago

Dear Joginder S, We would like to thank you for being a member with us at the DoubleTree by Hilton Ras Al Khaimah. It is very nice to hear that the team members from our TreeTop Bar are very amazing with all the services that...More

Reviewed 4 days ago via mobile

Staff never failed to take care each and every guest.. we would like to specialy thanks Hari 😊 ajay..nitesh from fnb department.. Anthony..great place to STAY!!! Your the real asset of this hotel. Till next time..... .. ..More

Thank Jelli ann M
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded 2 days ago

Dear Jelli Ann M, Thank you for choosing to stay with us at the DoubleTree by Hilton Ras Al Khaimah. We are very pleased to have been able to welcome you to are property. It is such a delight to know that everything had been...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$50 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Ras Al Khaimah
#5 Luxury Hotel in Ras Al Khaimah
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$50 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Ras Al Khaimah
#5 Luxury Hotel in Ras Al Khaimah
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (475)
Room & Suite (120)
Pool & Beach (64)
Dining (30)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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moosaeb
20 March 2018|
Answer
Response from RiadJohn | Property representative |
Dear Moosaeb, Thank you for choosing to stay with us at the DoubleTree by Hilton. This would depend on the package that your booking currently has, if it is only upgrading the package the rate will be different. Since our... More
0
Votes
moosaeb
20 March 2018|
Answer
Response from RiadJohn | Property representative |
Dear Moosaeb, Thank you for choosing to stay with us at the DoubleTree by Hilton in Ras Al Khaimah. As for the email, if you go to our main website, which can be accessed through the TripAdvisor page, you will be able to... More
0
Votes
yhxiah
If you’re not happy with your stay, approach anyone from the team and we will make it right for you. This motto doesn’t apply at all in Double Tree by Hilton Ras Al Khaimah and Marjan. For the guest/S that are planning to stay in this property, be cautious enough as some of the property staffs are bunkers and crooks (they are also doubtful and not experienced enough with what they’re doing and designation.) Be sure not to encounter any issues as they are not capable in rectifying any situations; they’re not approachable, flexible and reliable with their words and not professional enough, in addition without any word of wisdom as well - this applies with any issues as a guest/S may encounter; especially when it comes to money matters. Hospitality should not be based all the time in revenue and how to get money from your guest/s especially without clear justification to the point that the property will charge the guest/S without proper investigation and communication and documentation. Hospitality should be like putting your shoes even just for sometime/s in your guest/s shoes and not to fool them with hidden charges. Sometimes the property staff needs to have the capability and ability of listening and understanding your guest/s before making any decisions; especially if you’re the person who’s empowered to make the decision. We’re on business trip just for a very short period of time and for the first time we have tried the property and the experience was way too far from what we have expected in the very beginning, we are so frustrated and not happy at all and will definitely our last stay and not recommendable as well based on what we have experienced. We understand that everyone may face different situations however, in any occasions the property can show the genuine hospitality. Giving alternative/s is one way of being hospitable instead of answering NO directly. Hospitality training is very important and should be applied to the following (Mercy - RESERVATION DEPT, Anthony and Prashanth - RECEPTIONIST, Bilal - NIGHT AUDITOR, Ruth - GUEST RELATIONS MANAGER) as it will definitely assist in delivering quality service with all your guest/S at the present and future guest/s. Hilton is known for its standard and the above experienced in someway jeopardised the brand reputation.
8 February 2018|
Answer
Response from RiadJohn | Property representative |
Dear Yhxiah, Thank you for the feedback and for choosing to stay with us at the DoubleTree by Hilton. We are sorry to hear that your stay did not go as expected. We understand that you are upset about the hospitality... More
0
Votes
Room Tips
"Ask for creek views"
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"best high up because of the view"
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"A King De Lux was spacious."
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"When staying here, call to be given slippers; they're only provided upon request."
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