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Grand Excelsior Sharjah

Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Grand Excelsior Sharjah
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380 Reviews from our TripAdvisor Community

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Showing 279: English reviews
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Bergen, Norway
Reviewed 4 weeks ago

The best advice I can give you is to avoid this hotel if you want a nice stay in Dubai. It is certainly not a 5-star hotel. I think correct rating is 3-star. There was a stange smell in the corridors and the room. The minibar was empty upon arrival. One lamp did not have light and the room felt...

3Thank Morten A
Reviewed 4 weeks ago via mobile

Service above par. Buffets really sumptious and a great variety. Housekeeping and FB very satisfactory. Not to forget the excellent service from Tariq and Bertha. Emar was vwry hospitable and helpful. Had a really enjoyable stay from 21st January to 31st January 2017 . Keep it up.

Thank Christina B
Bucharest, Romania
Reviewed 2 April 2017

The dinner was fabulous , breakfast was very good and taste they have everything for everyone, room are big and clean they give bottle of water everyday , they have shuttle for beach and mall but just 700 meters are mall ! The concierge are very nice .

Thank DanBineata
The Netherlands
Reviewed 24 March 2017

We stayed 3 nights in total, 1 night just before our cruise and 2 nights before returning home. We pre-booked pick up from the airport with the hotel. Arriving in Dubai at 0.15 in the morning we had huge delay at customs. When after over an hour we were finally able to leave the airport, our driver was still waiting...

1Thank BibiJans
Prague, Czech Republic
Reviewed 14 March 2017

We have spent there nice two weeks at the end of February. We enjoyed our stay in this hotel very much. We have combined both beach and sightseeing in Sharjah and Dubai.Our room in 10th floor was spacious and bright with a view to the town. Kettle with tea and coffee was welcomed because we haven´t got breakfast. There was...

Thank kramskys
Reviewed 17 February 2017 via mobile

I stayed there for 5 days. Facilities are not up to the standards. Poor room service; don't keep enough water bottles, tea, sugar bags. We had to ask everyday. Less room service staff so existing staff cannot cover all the rooms. There was king size bed with two single size mattresses. It was very uncomfortable to sleep.

1Thank vinidapo
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear vinidapo, Thank you for taking the time to express your thoughts and concerns. Please accept our sincerest apology for the experience you had with the service you received did not live up to your expectations. We are hospitality professionals who pride ourselves on delivering world class excellence. We take our guest comments very seriously and always strive to provide...

Edinburgh, United Kingdom
Reviewed 14 February 2017

Hotel was great and clean. The customer service exceeded our expectation. The Reception staff Ravinda, was brilliant. He was professional and polite. He went out of his way to make sure our stay was peaceful and happy. He showed true passion for the hotel and advised us of surrounding areas and places of interests too. He surely is an asset...

2Thank _roxaniqbal
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear _roxaniqbal, It was certainly a pleasant to have you as our valuable guest. Thank you for sharing your comments. By sharing your feedback to us, we will better improve the service of the hotel. We are proud to welcome satisfied clientele and look forward in hosting you again the future. Sincerely, Tarek Salah Hotel Operations Manager

Reviewed 1 February 2017

Everything was great... Staff, room, view, swimming pool, but I gave 4/5 just because one thing. One day while we were resting on the roof beside the swimming pool, there was 4 Indian guys who came and started diving, splashing, yelling and all the people went...The Guy who works there asked them to stop, but they just told them to...

1Thank Danijel T
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear Danijel T, Thank you for taking the time to communicate your feedback regarding your recent stay with us at our Grand Excelsior Hotel Sharjah. We look forward to your return visit. Sincerely, Tarek Salah Hotel Operations Manager

Den Oever
Reviewed 25 January 2017 via mobile

The Grand Excelsior Sharjah is a moderate quality hotel. Little outdated and needs renovation on some points. They offer good services and is close to main road to Dubai. The room was not as clean as I expected. All in all a normal hotel for a good price.

1Thank Heltie
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear Heltie, Thank your for choosing Grand Excelsior Hotel Sharjah for your recent stay in Sharjah. We really appreciate that you took the time to post your feedback. By giving us your feedback, you are helping us to understand what we do well, and what we need to focus on improving in terms of renovation and cleanliness. We take our...

Sharjah, United Arab Emirates
Reviewed 22 January 2017

very good stuff and great services,very clean room,good check in,the room was quit,when i arrived they upgraded my room to suit that was very good,i extend my stay for another two days,i am loving this hotel,

1Thank shahram0847
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear shahram0847, Thank your for choosing Grand Excelsior Hotel Sharjah. We really appreciate that you took the time to post your feedback and were delighted to hear that you loved your stay in our hotel and really appreciated the services proposed by our staff. Thank you again! We look forward to welcoming you back soon. Best regards, Tarek Salah Hotel...

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Two Bedroom Royal Suite (58)

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11/06/2017 12/06/2017
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  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Grand Excelsior Sharjah enjoys one of the most central locations in Sharjah, ideally located just 10 minutes from Sharjah International Airport, 15 minutes from Dubai International Airport and 25 minutes from Dubai International Convention / Exhibition Centre on Sheikh Zayed Road , subject to traffic. The Five star hotel is ideal for both business and leisure guests featuring 180 spacious rooms including one and two bedroom suites, all rooms are equipped with high-speed internet access and living area. Other facilities include an outdoor rooftop swimming pool, gym, sauna and steam room. A complimentary shuttle bus is available on a daily basis to the beach. Our all day dining restaurant Al Dana is open daily for breakfast, lunch and dinner. WIFI is available in the lobby lounge which is open round the clock for meals and refreshments. 24 hour room service is also available. For business meetings, the hotel has two meeting rooms with natural daylight that can accommodate up to 220 people. Executive and suite room rates include complimentary high-speed internet access in the rooms, and breakfast. Other famous attractions in Sharjah include the Blue Souq, City centre Mall, Sharjah Business District and The American University of Sharjah. ... more   less 

Additional Information about Grand Excelsior Sharjah

Address: King Faisal St, Sharjah 61191, United Arab Emirates
Region: United Arab Emirates > Emirate of Sharjah > Sharjah
Price Range: $53 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Excelsior Sharjah 5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Holiday Inn Sharjah Hotel Sharjah
Sharjah Holiday Inn
Hotel Style:
#4 Business Hotel in Sharjah
#6 Luxury Hotel in Sharjah
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Questions & Answers

Here's what travellers have asked, with answers from Grand Excelsior Sharjah staff and other travellers.
11 questions
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Questions? Get answers from Grand Excelsior Sharjah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with lake view”
BibiJans, 24 Mar 2017 | Read review
“corner suites”
kramskys, 13 Mar 2017 | Read review
“Best views, Room 909!”
_roxaniqbal, 14 Feb 2017 | Read review
“room was quit”
shahram0847, 21 Jan 2017 | Read review
“There are better value hotels in the area”
neiltooley, 9 Jan 2017 | Read review
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