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Spa Hotel La Reserve

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Traveller (485)
Room & Suite (105)
Dining (30)
Overview
  • Excellent17%
  • Very good31%
  • Average26%
  • Poor13%
  • Terrible13%
26 Nov 2017
“Average - barely 3/5”
8 Jun 2018
“Unnatractive and poorly maintened. Clearly not more than a 3 star hotel.”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Reviews (572)
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1 - 5 of 19 reviews
Reviewed 8 June 2018

I reserved two nights in the hotel for my 25 th aniversary. As soon I got there I knew I wasn't going to stay there. The room was ugly (for example, the only window was 1,20 x 1,00 m in e corridor in front of...More

Thank ssagg2018
Reviewed 2 January 2018 via mobile

Was excited to check into a 5-star hotel, but very disappointed with a very rude front desk agent Lia. Not sure if she is anti-tourist, anti-Canadian, anti-American or just simply an unhappy and truly inhospitable hotel worker. She definitely made our stay at the hotel...More

1  Thank Greg C
Reviewed 26 November 2017 via mobile

When we arrived, there was a lady trying to get help from the staff, but no one spoke English, so I helped translate. The room was nice, with a pretty view. On the down side, the bed was made with two twin beds, instead of...More

Thank juan42
Reviewed 24 November 2017 via mobile

We had a terrible experience here. The beds are uncomfortable and the pillows suck. It’s also super loud and two dogs barked all night (I don’t blame the hotel for this but perhaps someone who works here could have intervened with the owners so the...More

Thank dhsjsjdjssj
Reviewed 9 November 2017

the hotel is beautiful. however the room we stayed was musty. We arrived late and were unable to use the shower. the hotel took more than an hour to solve the problem. on checkout, they questioned that we were missing a bathrobe, we returned to...More

Thank Jacqueline O
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Breakfast included
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$57 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Colonia del Sacramento
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$57 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Colonia del Sacramento
Room types
Suites, Non-Smoking Rooms
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Traveller (485)
Room & Suite (105)
Dining (30)
Pool & Beach (24)
Family and Play Areas (20)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Do not go to this hotel - it is not a spa hotel"
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"Do not stay at room 8210."
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"Sometimes you can hear noises from another room. Ask for the room with better location if this matters to you."
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"A river view not on ground floor."
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