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Orient Star Hotel Kuk Serai

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41 Reviews from our TripAdvisor Community

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Showing 14: English reviews
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Bangkok, Thailand
Reviewed 19 November 2014

I stayed here on business trip for 2 nights from 9-11 November 2014. First of all, it seems they don't have central heating system so the whole hotel was freezing. They put a small heating in each room, which was not enough to heat the room since the temperature outside was like 4 degrees to below zero. We organized a...

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2Thank vee_indigo
Dubai, United Arab Emirates
Reviewed 1 October 2014

The room was clean and the bathroom had been recently renovated. Mattresses were a bit hard. The hotel common areas are kept very clean. Breakfast was average but in an overly warm room - I should have asked for the A/C to be turned up. The friendly breakfast staff and front desk made up for any shortfalls. The main advantage...

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Thank SMSDUBAI
Adelaide, Australia
Reviewed 23 September 2014

It had taken two years to modernise or up grade this hotel and as we had not seen it before I cannot comment on it in comparison. However at this point of time the hotel needs to be rebuilt. The rooms are off a dimly lit corridor with shabby carpet, and the room we were in was so hot and...

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Thank Helen N
Taunton, England, United Kingdom
Reviewed 22 April 2014

I appeared to be the only person in the hotel so the restaurant was closed. Rooms are poorly appointed, no wifi, needs knocking down and starting again. The staff were quite helpful although particularly unhelpful when the Visa machine didn't work at checkout time!! The only saving grace was that it was near the Registan and the Amir Timur Mausoleum

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Thank Andrew J
Trinidad and Tobago
Reviewed 18 April 2014

clearly, this place must have seen better and more frequented times, how can a place survive with 280 rooms but only 20 sold a night? Staff cost and energy must kill this place sooner or later. The Hotel was recently sold, now called ORIENTAL STAR. location is another plus. walking distance to all monuments.

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3Thank FOL-1003
Manila, Philippines
Reviewed 15 March 2014

Everything is grand in terms of space - the lobby, the rooms have a living room/receiving area, so many rooms, big breakfast area - but the space is not put to good use. Aircons in the room are so difficult to control. No wifi in the rooms only in the lobby, elevators are ran down and breakfast during my stay...

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1Thank lexieroo25
Lampeter, United Kingdom
Reviewed 5 September 2013

Where to begin.....have stayed here four times in 10 years, and it was going downhill the whole time. It has the potential to be a four star but is certainly notThis sad, state run hotel, having gone bankrupt was recently (May 2013) taken over by a private group and repairs have started. Some rooms have been refurbished though the new...

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3Thank Evaskalla
Kolkata (Calcutta), India
Reviewed 21 September 2012

The Hotel which looks like a palace with more than 200 rooms is a hotel which is not at par any standards in the world. No basic amenities or service could be found. Misbehaved staff, no proper maintenance, the AC did not work throughout our stay, No hot water available. One would find themselves is a terrible situation to have...

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3Thank Banibrata D
Dumbarton, Scotland
Reviewed 25 November 2011

This hotel is a relic of the Soviet era. The style is worn and could do with some upkeep. The breakfasts were the best of my trip as they at least offered cereal as an alternative to meat and eggs, however the milk had lumps. The rooms were comfortable enough but not for a long stay. Within walking distance of...

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4Thank adnerb62
Aberdeen
Reviewed 21 October 2011

This is a sad hotel. Typical Soviet architecture - striking exterior and gradiose lobby. The rooms are worn out; the lock in my room's safe and one of the bathroom lights did not work. There is no air conditioning so the rooms must be awful in summer. The restaurant layout is poor; you could find yourself at a table that's...

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6Thank IanAberdeen

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
«ORIENT STAR Kuk-Serai» is located in the cultural and administrative center of the city close to the architectural monuments of world heritage. From 1 April 2014, commissioned in 1996 the hotel opened its doors to guests of our city under a new name - "ORIENT STAR Kuk-Serai". In accordance with the existing requirements of the international classification of hotels, GK «ORIENT STAR Kuk-Serai» has all the conditions of his service class - 4 *. ... more   less 

Additional Information about Orient Star Hotel Kuk Serai

Address: Registon st., 2, Samarkand 140100, Uzbekistan
Region: Uzbekistan > Samarqand Province > Samarkand
Price Range: $49 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Orient Star Hotel Kuk Serai 4*
Number of rooms: 278
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Questions & Answers

Here's what travellers have asked, with answers from Orient Star Hotel Kuk Serai staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the rooms were the same”
 of 5 bubbles HelenN162, 22 Sep 2014 | Read review
“make sure you ask for a new room the old ones are tragic. Also the rooms facing the interior are quiet if there is no party otherwise you will be up all night as the balcony terrace is used for functions!”
 of 5 bubbles Evaskalla, 5 Sep 2013 | Read review
“No good Rooms to choose.......... A/C does not work in any rooms.... Terrible”
 of 5 bubbles BanibrataD, 21 Sep 2012 | Read review
“Avoid the rooms on the Registan side of the building, particularly those at the entrance side of the building) if you want to be sure of an undisturbed night”
 of 5 bubbles IanAberdeen, 21 Oct 2011 | Read review
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