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Hoi An Riverside Resort & Spa

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#86 of 137 Hotels in Hoi An
Certificate of Excellence
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1 room 2 adults 0 children
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Hoi An Riverside Resort & Spa
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587 Reviews from our TripAdvisor Community

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Showing 458: English reviews
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Aberdeen, United Kingdom
Reviewed yesterday NEWvia mobile

I've posted reviews for the Hoi An Riverside and Spa in the past. I love this resort for many reasons. Now there are many many fine hotels in Hoi An of all different standards for the disconcerting traveller, so why do I always stay at this resort ? Well, I'm not that keen on concrete hotels with concrete swimming pools...

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Helpful?
Thank Dino_Rae
A TripAdvisor Member
Canberra, Australia
2 reviews
Reviewed 3 days ago NEWvia mobile

My husband and I stayed for 6 nights absolutely wonderful! Staff were sensational, facilities were great and being in between the beach and old town was perfect! Best of both worlds. Just far enough from town and the beach for peace and quiet at the end of the day!

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Thank A TripAdvisor Member
Reviewed 5 days ago NEWvia mobile

We booked at the hoi an riverside because we were looking for a quiet and river view. I m working in 5 stars hospitality, from my side and for a 4 star "resort" : Check in was fine, but lack of professionalism. Facilities looks old and need a bit of refresh. Pool is just in front of guests entrance so...

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Thank Mickael R
Hanoi, Vietnam
Reviewed 1 week ago

a lovely hotel with a pleasant view to the river. a bit far from the beach and the town if you walk. fortunately they have the shuttle bus service to the town. limited selection breakfast. small but good pool.

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Thank duongenv
Munchendorf, Austria
Reviewed 2 weeks ago

A little bit outside the centre of town, in a quiet area with its buildings located along a river. The furniture and the bath are kept simple, but sufficient. Honestly I do prefer thoose rustic accomodations compared to the luxury or standard setting of hotel chains. The pool was nicely set, the garden between the houses as well and from...

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Helpful?
Thank enricoBeiWien
HoiAnRiversideResort, General Manager at Hoi An Riverside Resort & Spa, responded to this review

Dear Enrico BieWien, Thank you for your review, your words will be shared to our Team and we will certain we will maintain our services to satisfy our guests’ expectation. I agree with you that our view is unforgettable place and we have noted your positive feedback regarding our accommodation. Regarding to wifi and parking lot we will discuss further...

Reviewed 3 weeks ago via mobile

A lovely location on the river overlooking rice fields. Rooms comfortable although decor needs updating. Attention to detail is missing here and I was surprised it was listed as 4 stars and promoted as "the best boutique resort in Vietnam" . Hmm...not in my experience. I was expecting better facilities eg a relaxing cocktail round the pool. There is a...

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Helpful?
Thank Sharryn N
HoiAnRiversideResort, General Manager at Hoi An Riverside Resort & Spa, responded to this review

Dear Sharryn N, Thank you for writing review. We have noted that you were able to relax and enjoy the lovely location. Regarding to your comments about our facilities, we will discuss with our Team to make improvement and maintain our standards. Hope to welcome you back in the future. Best regards, The Hotel Management

Reviewed 3 weeks ago via mobile

Its in the detail. There is an underlying lack of standards that you dont expect from a business using the word "resort". Is it a resort? Well not in my universe but they might argue that strictly speaking they are. Semantics really. Dont waste your time on it. Is it a spa? Same answer. Is it a hotel that shouts...

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Helpful?
Thank Alan N
HoiAnRiversideResort, General Manager at Hoi An Riverside Resort & Spa, responded to this review

Dear Alan N, Thank you for having taken your time to let us know your feedback, your kind words have been shared with our Team. We have noted your comments regarding our resort, we will discuss further with my team and we are pleased that we will be able to make some improvement. Once again, please be assure we will...

singapore
Reviewed 3 weeks ago

A tranquil place especially if you ask for a room with a balconey beside the river and the padi fields. Dung the receptionist was most helpful with your everyday requests. Unfortunately when we were there she was working double shifts over 16 hrs. And the previous night her shift ended at 11pm and had to return to work again at...

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Helpful?
Thank 169goh
HoiAnRiversideResort, General Manager at Hoi An Riverside Resort & Spa, responded to this review

Dear Sir and Madam, Thank you for your review, your recommendation words will be shared to our Team and we will certain we will maintain our services to satisfy our guests’ expectation. I agree with you that our view at resort is unforgettable place and the fact that you were able to relax and enjoy the ambiance was delightful. Regarding...

Reading, United Kingdom
Reviewed 10 January 2017

This hotel is in need of updating inside the rooms and the building outside. The food was limited, the utensils was dirty. Staff were not professionally trained the views would be good in normal circumstance but at the time of my visit there were floods. In all this was not a pleasant stay.

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Helpful?
Thank Lilian K
HoiAnRiversideResort, General Manager at Hoi An Riverside Resort & Spa, responded to this review

Dear Lilian K, Thank you for having taken your time to let us know your feedback, your kind words have been shared with our Team. We have noted your positive feedback regarding views. Regarding to infrastructure, we will discuss further with my team and we are pleased that we will be able to make some amends. Once again, please be...

Reviewed 17 November 2016 via mobile

Our stay here was very enjoyable. However we had a few hiccups with our room - we had to move due to the roof cracking. The manager quickly moved us and we were given extra special care. Very grateful for the lovely staff.

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1Thank Emma P
HoiAnRiversideResort, General Manager at Hoi An Riverside Resort & Spa, responded to this review

Dear Ms. Emma P, Thank you for choosing Hoian Riverside Resort & Spa for staying in Hoian. We assumed that you had a comfortable stay at our property. The entire Team made all the possible efforts to make you feel special. We are certain that you enjoyed all the facilities and services we have provided. Hope to welcome you back....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting

Additional Information about Hoi An Riverside Resort & Spa

Address: 175 Cua Dai Road, Hoi An +84510, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $60 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hoi An Riverside Resort & Spa 4*
Number of rooms: 64
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Also Known As:
Hoi An Riverside Hotel Hoi An
Hoi An Riverside Resort And Spa
Riverside Hotel Hoi An
Riverside Resort Hoi An
Hotel Style:
#27 On the Beach Hotel in Hoi An
#28 Romantic Hotel in Hoi An
#35 Luxury Hotel in Hoi An
#51 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hoi An Riverside Resort & Spa staff and other travellers.
2 questions
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Geelong, Australia
1 month ago
Melbourne, Australia

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Questions? Get answers from Hoi An Riverside Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with balconey with river and padi fields view absolutely”
 of 5 bubbles 169goh, 2 Feb 2017 | Read review
“Recommend a riverside room close to the pool.”
 of 5 bubbles PatD729, 29 Oct 2016 | Read review
“The upper floor rooms have a very nice view of the river.”
 of 5 bubbles lidag29, 23 Oct 2016 | Read review
“My room had no balcony. Being on 2nd floor easy access from stairs.”
 of 5 bubbles kybushingtrek31, 27 Sep 2016 | Read review
“Try to get a room overlooking the river.”
 of 5 bubbles GinWN, 13 Sep 2016 | Read review
5 of 5