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Mercure Hoi An Royal

321 Cua Dai Street | Cam Chau, Hoi An 563834, Vietnam
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Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE US$36 US$92*US$56*View Deal
US$60*View Deal
US$60*View Deal
Traveller (277)
Room & Suite (66)
Pool & Beach (54)
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    Overview

    • Excellent42%
    • Very good30%
    • Average17%
    • Poor5%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Spa
    4 Star Hotel
    All hotel details
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    Rooms
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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews poolside suite the hotel's shuttle accor hotels accor card recommend hiring a bike shuttle bus to beach hotels bikes lovely hotel villa rooms breakfast buffet was amazing vietnamese staff spa manager free hotel taxi cost shower over the bath visited this hotel the pool area was lovely set times small gym borrow bicycles
    Reviewed 19 January 2017 via mobile

    This hotel has loads of potential but is not taking advantage of it. We were 'upgraded' to a poolside suite. These appear to be older style and larger in area than the newer high rise block. The bathroom leaves a lot to be desired. Shower...More

    Helpful?
    Response from EdPo495, General Manager at Mercure Hoi An Royal

    Dear Noel A, Thank you for posting detailed comments. Your kind comments help us to review our facilities and services to improve further. A little effort makes big changes at end. We hope you had another chance visiting Hoi An and staying with us in...

    Reviewed 16 January 2017

    it is a best hotel to live like in a house. excellent services i like this hotel very much,i will visit soon again with my family and also recommend to my friends also.. good luck hotel for new changes also

    Helpful?
    Response from EdPo495, General Manager at Mercure Hoi An Royal

    Dear hamzarattu, Thank you for kind comments. It is very glad to know that you feel our hotel as at home. We will keep improving our services to welcome your family and friends soon. Best Regards Masayuki Kobayashi

    Reviewed 12 January 2017

    Took the wife to the restaurant for a steak lunch yesterday and what a treat it was the service was excellent the steak cooked to perfection. The outdoor setting was a relaxing day after all the rain we've had sitting by the pool you can...More

    Helpful?
    Reviewed 9 January 2017 via mobile

    The room is functional with 2 twin beds, desk and chair, 2 extra chairs, luggage rack, mini refrigerator and a wardrobe with safe. The shower over tub is not the greatest design with only 1/3 of a glass door and designed in such a way...More

    Helpful?
    Response from EdPo495, General Manager at Mercure Hoi An Royal

    Dear foodandwine28, Your invaluable comments are very important to us to review our facilities and services especially our free shuttle bus service. For room facilities, we are on progress of checking the details of each rooms to improve further. We would like to have an...

    Reviewed 9 January 2017

    We booked the Mercure Hoian Royal from 26 dec 2016 till 01 jan 2017, direct in the official Accor Hotel site. Unfortunately from the first day we had unpleasend problems. We arrived in the Mercure Royal Hotel the 26 december and there was assigned the...More

    Helpful?
    Response from EdPo495, General Manager at Mercure Hoi An Royal

    Dear Cesare F, It is with sincere regret that we note your dissatisfaction with our facilities and services. I will take necessary measures to investigate the issue and finding the way to improve our facilities and services. This does not in any way reflect our...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Shuttle Bus Service
    • Airport Transportation
    • Banquet Room
    • Room Service
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    Photos
    Traveller (277)
    Room & Suite (66)
    Pool & Beach (54)
    Dining (50)
    Nearby
    Nearby Restaurants
    Circle
    386 reviews
    .01 km away
    Red Dragon Restaurant
    640 reviews
    .49 km away
    Moon Night Restaurant and Coffee Lounge
    203 reviews
    .37 km away
    Bon Restaurant & Bar
    78 reviews
    .45 km away
    Nearby Attractions
    MotorVina Motorbike Rentals
    260 reviews
    .50 km away
    Hoian Easy Rider Backpacker Tour - Day Tours
    178 reviews
    .35 km away
    Sup Monkey Hoi An
    70 reviews
    .18 km away
    Mr Son Hoi An Easy Rider
    66 reviews
    .51 km away
    Questions & AnswersAsk a question
    Danielle G
    are u close to the shops and town is beach close bye
    23 September 2016|
    Answer Show all 3 answers
    Response from Jade H | Reviewed this property |
    There's a shuttle bus to the shops or you can use a bike (about 1km) taxi would be about $2aud To the beach also a shuttle bus, about 5-10min drive. If you got a taxi it would be more like 5AUD but easy enough!
    0
    Votes
    kazzalevi
    Does this hotel have a gym?
    16 August 2016|
    Answer Show all 3 answers
    Response from Kazzyd2015 | Reviewed this property |
    No gym at this hotel
    0
    Votes
    Linda I
    Am staying Jan 7th and 8th. how do I get train tickets to DaNang from Hanoi and back in advance?
    10 December 2015|
    Answer
    Response from EdPo495 | Property representative |
    Hi Linda, Thank you for your question. Please be informed that train tickets vary depending on the time of your booking and also the type of your seats on the train. All train booking websites are in Vietnamese only, not... More
    0
    Votes
    Room Tips
    "The higher the room from the lobby, the better"
    Montel056, 23 days agoRead review
    "best view, best staff, well furnished room"
    Alex P, 1 month agoRead review
    "Rooms are So comfortable to stay!"
    rikzb2001, 1 month agoRead review
    "Peaceful and enjoyable"
    rhettkwilson, 2 months agoRead review
    "Take advantage of the free bikes - in reasonable condition and the town is flat."
    29OAK, 3 months agoRead review
    "The higher the room the better, less street noise and chance of loud children or people using the pool"
    Taylah B, 3 months agoRead review
    "Choose pool side room"
    Argyranthemum, 4 months agoRead review
    "Pool side is a little more expensive but worth it."
    Garry A, 4 months agoRead review
    "Definitely make use of the amenities such as the games on Level 6 and the free bicycles for a ride around the..."
    SignalFamily, 5 months agoRead review
    "Overlooking the pool is the best"
    dizzy375, 6 months agoRead review
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