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Lotus Hoi An Boutique Hotel & Spa

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#51 of 135 Hotels in Hoi An
Certificate of Excellence
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543 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Phoenix, Arizona
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Lovely hotel with a homely feeling about it. Clean room with a view of the pool and little balcony. Staff were super friendly and helpful, breakfast was an excellent buffet, swimming pool was delightful. Shuttle service offered into old town and bikes available for free.

Helpful?
2 Thank hhhbflat
Nguyen Ly B, Director of Sales at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear Honored Guest, We thank you very much for your great comments regarding our team and the services provided to you, we are delighted that you awarded us full marks. Indeed we felt much encouraged by your compliments and there is no greater satisfaction than receiving kind words from honored guests. We trust that other travelers will find your comments... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

we had four days here and it wasnt enough the people are so friendly they go out their way to please you, the hotel its self is very peaceful and very clean . We ate in the resutarant the food was lovely, reasonable price, They have a free bus service to take you to town or to the beach, They... More 

Helpful?
2 Thank Jim C
Nguyen Ly B, Director of Sales at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear Jim C, We really appreciate the time you have taken to share your experience we are very excited that you completely enjoyed your stay at Lotus Hoi An Boutique Hotel & Spa. Please know that it was an honor having you as our guest. Thank you for mentioning the service that you received from our team and reviewing us... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

We originally booked the lotus for 3 nights but after seeing how good it was we extended it to 6. The staff are so accomodating, friendly and they always went out of their way to help you. Breakfast was beautiful and we would definitely stay here again. Special mention to suri on the front who was lovely, friendly and genuinely... More 

Helpful?
3 Thank Rowie G
Nguyen Ly B, Director of Sales at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear Rob & Rowie, Warmest Greetings from Lotus Hoi An Boutique Hotel & Spa! We greatly appreciate the time you have taken to share your opinion on your stay with us in detail. The most important thing that you completely enjoyed your stay at the hotel and we are very excited about this. Indeed, we are lucky enough to have... More 

Jeju, South Korea
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 October 2016 via mobile

The hotel is lovely and peaceful and the staff are amazingly friendly. The pool is perfect for having a wee relax after a walk through town. The food is good and the ambience is quite colonial. The Spa is a bit more expensive than the places just off the street but that is money very well spent. You get a... More 

Helpful?
3 Thank dasventes
Nguyen Ly B, Director of Sales at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear Dasventes, Warmest Greetings from Lotus Hoi An Boutique Hotel & Spa! We thank you very much for your great comments regarding our team and the services provided to you in details, we are delighted that you award us full marks for our property and mentioned us "Wonder Oasis". Indeed we felt much encouraged by your compliments and there is... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 October 2016 via mobile

Stayed for a midweek get away from HCMC. Arrived, my family and with friends and their kids. Nothing seemed too much trouble for the staff. Bike hire great and with kids seats. Shuttles from airport and into town very useful. Rooms spacious, showers good and aircon good. If you expected 5* you'd be disappointed but this little place gives good... More 

Helpful?
4 Thank Chris D
Nguyen Ly B, Director of Sales at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear Chris D, Thank you very much for taking the time to rate us on Tripadvisor.com and we are glad to hear that you enjoyed your time with us. We will pass on your nice comments to our team, who will be delighted to hear that they are doing a good job. We would be happy to have you with... More 

Franktown, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 October 2016

The people worked really hard to make sure your stay is enjoyable. Jenny Tran in particular went out of her way to make sure everything ran smoothly. She's the one who seems to handle any problems probably because she speaks such good English. She knows how to make you feel right at home. The day we left on September 12th,... More 

Helpful?
4 Thank reganbng2
Nguyen Ly B, Director of Sales at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear Honored Guest, Thank you so much for sharing such great things about your recent stay with us. It sounds like you really had an awesome time. We are very excited when you mentioned us: "Unique Friendly Absolutely Wonderful". We greatly appreciate your kind words. At Lotus Hoi An Boutique Hotel & Spa, we are indeed passionate about delivering exceptional... More 

Fremantle, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 October 2016 via mobile

A big thank you to all staff at lotus especially surrie russia amy. All staff in resteraunt thanh nina louna maya helen enly & lenon tsun. We had a woderful stay again for 12 nights. Massages were amazing. Pool delightful and all food and wonderful cocktails. Miss you guys already. Best team run hotel ever. Thak you so much. Love... More 

Helpful?
6 Thank Debra K
Nguyen Ly B, Director of Sales at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear Kevin and Deb, We all miss you much! Our entire team and I are delighted that you enjoyed an amazing time during your 12-night stay again with us and we really appreciate that you took your precious time to share your experience on Tripadvisor. We look forward to having you back at the Lotus Hoi An next year. With... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 October 2016

My friend recommend this hotel to me. This is a peaceful hotel with very nice garden. They have a small swimming pool but it's so cool! The staffs are the best. Such as: Ms Dona, Ms Amy at reception and all staffs at restaurant, bar....... They always smile, helpful and friendly with my family. We will return and recommend this... More 

Helpful?
5 Thank All-in-love88
Nguyen Ly B, Director of Sales at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear Honored Guest, Thank you very much for sharing your experience on Tripadvisor.com and we hope that it helps other travelers. We are excited to learn that you enjoyed your stay with us and your compliments about our staff is highly appreciated. We are sure to share your review with our team and we continuously improve and learn from every... More 

Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 October 2016

We stayed at the Lotus for 7 nights and we are already planning our return trip. This is a wonderful, peaceful, safe, hotel, only a few minutes' drive from the beach or the Old Town, and with lots of little shops nearby. I had some dresses made at the tailor next door and I highly recommend her work! The front... More 

Helpful?
6 Thank mirandasimon
Nguyen Ly B, Director of Sales at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear Miranda and Simon, It is our great honor having you as our honored guests and we would like to take this opportunity to express our sincerest thanks for sharing your experience in details about our property to other travelers. We are so happy to learn how much you enjoyed your time with us from the property to our service... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 September 2016 via mobile

Good hotel located 15 min by bike from the old town. Bicycles are provided for free. Helpfull and very kind employees. Nice pool and clean rooms. We had a very good massage from Lily and Lam in the hotel spa. We would definitely go back

Helpful?
4 Thank Mjong85
Nguyen Ly B, Director of Sales at Lotus Hoi An Boutique Hotel & Spa, responded to this review

Dear Mjong85, Warmest Greetings from Lotus Hoi An Boutique Hotel & Spa! It is great to know that you enjoyed your stay at Lotus Hoi An Boutique Hotel & Spa and our entire team really do appreciate your taking the time to share your experience with us on Tripadvisor.com. We look forward to welcoming you again and please do not... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Conveniently located just a 5-minute drive away from Hoi An Ancient Town as well as Cua Dai Beach, Lotus Hoi An Boutique Hotel & Spa is an elegant resort-style hotel. All rooms have a private balcony offering beautiful views of the swimming pool or the garden to feel the finest touch of hospitality and comfort.With extensive spa facilities, guests can relax with a pampering beauty treatment or a massage at Lotus Spa. Alternatively, indulging yourself with a fresh cocktail at Lotus Bar or enjoy a dip in the pool after a hard day of sightseeing. ... more   less 

Additional Information about Lotus Hoi An Boutique Hotel & Spa

Address: 330 Cua Dai Road | Hoi An Ancient Town, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $43 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lotus Hoi An Boutique Hotel & Spa 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hoian Lotus Hoi An
Hotel Hoian Lotus
Hotel Style:
#17 Family Hotel in Hoi An
#18 On the Beach Hotel in Hoi An
#25 Romantic Hotel in Hoi An
#32 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Lotus Hoi An Boutique Hotel & Spa staff and other travellers.
6 questions
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over a year ago
Tucson, Arizona
over a year ago

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Questions? Get answers from Lotus Hoi An Boutique Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There wasn't anyone in my group that wanted a different room.”
 of 5 bubbles reganbng2, 12 Oct 2016 | Read review
“Stayed on the ground floor, very quite”
 of 5 bubbles walo658, 26 Sep 2016 | Read review
“ground floor rooms have lovely garden views”
 of 5 bubbles 221alano, 25 Sep 2016 | Read review
“Garden view room didn't have much of a view!!”
 of 5 bubbles C2680FNpaulinew, 2 Sep 2016 | Read review
“Ask at reception when you need to get to the centre - they´ll sort you out politely and cheaply!”
 of 5 bubbles 187472Bill, 11 Aug 2016 | Read review
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