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Palm Garden Beach Resort & Spa

CancelonUS$107*
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#64 of 144 Hotels in Hoi An
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$221*
US$107*
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US$109*
US$110*
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Palm Garden Beach Resort & Spa
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2,044 Reviews from our TripAdvisor Community

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There are newer reviews for Palm Garden Beach Resort & Spa
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Showing 1,623: English reviews
Paris
Reviewed 26 April 2016

We spent four night at the Palm Beach last Easter and we really enjoyed the location of the hotel right on a beach with a nice garden and pool. The hotel does offer a regular free shuttle bus to go to downtown Hoi An so it is easy to commute to the old city for visits, shopping or eating. The...

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Helpful?
Thank ChrisouHK
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear ChrisouHK, While it was nice to find that you had four nights here with us enjoying the nice location and the garden with nice pool I was so disappointed to read that your stay was not up to your expectation due to the service attention of staff at the restaurant and the low cleanliness standard at the kid club....

Dublin
Reviewed 26 April 2016

This resort is as good as any 5* holiday resort in europe in terms of space, cleanliness and food. When you add in the costs its better. The rooms in the hotel are in 2/3 story units spread over an extensive area. The main hotel services are located at the front of the hotel with bars etc through the centre....

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Helpful?
Thank DMMWT
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear DMMWT, It is nice to read that you valued our resort as a 5* holiday resort in Europe in team of space, cleanliness and food. We are quite ensuring that we have worked up to high level of service standard and provided the best possible service and high performance of the staff members who always strive to ensuring each...

Victoria, Australia
Reviewed 26 April 2016

We had 3 days at Palm Gardens in 2015 and liked in so much we decided to come back again this year .We were mindfull that sometimes when you come back to a place you previously enjoyed that it is sometimes not as good as you remember. This was definitely not the case at Palm Gardens-it was even better. From...

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Helpful?
1Thank Bill P
VAN DUNG L, room diivision manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Bill P, Thank you for making your second trip to our Palm Garden Beach Resort we are again so thrilled to read that our staff performance, the facilities and especially high level of service standard that we kept and developed had highly meet your exception. With pleasure I have read your compliment to the staff members and they all...

Barnstaple, Devon
Reviewed 26 April 2016

What a delightful hotel! Fabulous, helpful and friendly staff. Nothing was too much trouble. Immaculately groomed gardens and grounds. Breakfast plentiful with great choice of dishes both hot and cold. Our room was spacious and very well appointed and spotlessly clean with the comfiest bed I've ever slept in on holiday. Cleaners changed towels every day. Lovely clean beach with...

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Helpful?
1Thank kyle9205
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear kyle9205, Thanks for taking the time to provide a 5 star review on Tripadvisor. It is great to find that you were so happy with the fabulous, helpful and friendly staff and the service they provided during your stay at Palm Garden Resort. I have shared your comments with the team and look forward to welcoming you back to...

Oxford, United Kingdom
Reviewed 25 April 2016

I tried to book this resort last year. My travel company could not get us in so I postponed the holiday until this year. We wanted to visit Ho chi min city, move on to Cambodia to do the Temples etc. and then spend eight days relaxing in a comfortable hotel, by the beach, in an interesting place. All this...

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Helpful?
1Thank Margaret W
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Margaret W, I was impressed when yo said that you got the right choice ever on choosing to stay with us and I thank you for you are saying that you had enjoyed your stay as we met your expectation in all aspect of the holiday in term of the hotel's great location, beautiful garden, relaxing place almost and...

London, United Kingdom
Reviewed 25 April 2016

We thoroughly enjoyed our week at the Palm Garden. The resort is immaculately kept, with beautiful lawns, a large pool area, and clean sandy beach. The rooms were generously sized and tastefully furnished. Breakfast was excellent, with decent choice of western and local dishes. We are also really impressed by the shuttle bus service into Hoi An, which we used...

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Helpful?
1Thank Robert W
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Robert W, It was nice for our hotel to again receive many of the 5 star reviews including you however it was most valued and important for me when I found that you had great holiday at the resort and our staff member performance and the facilities had pleased you and made you happy. I thank you also for...

Melbourne, Australia
Reviewed 25 April 2016 via mobile

We have been to Palm Gardens for the past 8 years for work and holidays. It is the most complete place you could find. Location is brilliant. It is continually upgraded Staff are amazing. Food is top quality. Amenities are wonderful and all well priced. It leaves the more recently developed resorts in the area on its wake. It's a...

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Helpful?
1Thank ianrogers53
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear ianrogers53, Your comments are fabulous to strongly prove Tripadvisor readers that Palm Garden Beach Resort Hoi an is the right and truly destination with high end quality for world travelers both for business and relaxing holiday. Thank you for always choosing us whenever you visit Hoi an. On behalf of staff members of Palm Garden Resort, I sincerely thank...

huddersfield
Reviewed 25 April 2016

The staff here were amazing. They could not do enough for you. The breakfast is extensive and the location perfect. By the beach but cheap taxi to town or courtesy bus. Hoi An is nice but it is nice to get away from the hustle and bustle to relax. Nothing is too much trouble for the staff. They make you...

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Helpful?
1Thank nursecj
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear nursecj, Thank you for positing your nice comments of your stay and it was impressed to read that you enjoyed the service of our staff and the location of the hotel met your expectation. Thank you and we look forward to welcoming you back in the near future. Best Regards, Van Dung Le Room Division Manager

Victoria
Reviewed 24 April 2016

We had a lovely relaxing time here at this hotel. The hotel rooms are huge, we had 2 interconnecting for our family of 5. The pool was really big and it had a shallow part of it for little kids. Breakfast was great. Food at lunch and dinner was ok, but it is much better to go into town to...

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Helpful?
Thank FarawayVictoria
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear FarawayVictoria, I thank you very much for your staying with us and very happy to read that you and your family had spent a great time enjoying our high level of service standard during your stay. I do hope that you will come to stay with us again at next time you visit Hoi an and we will very...

County Kerry, Ireland
Reviewed 24 April 2016

We had a great few days at this hotel. It's about a 10 min ride from Hoi An. It's right on the beach with plenty of facilities. It has a shuttle bus service, limited though. The staff are professional and the hotel and area are very well maintained and clean. Fiona Ireland

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Helpful?
1Thank fionaqtralee
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear fionaqtralee, I was so impressed when reading through your happiness while spending your holiday at Palm Garden Resort Hoi an. I am so proud of the service that our staff members had provided to you during your stay. We thank you for your stay and for recommending our resort to Triadvisor readers and look forward to welcoming you back...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on five hectares of landscaped tropical garden with over 400 species of palm trees and plants right along a 220-meter stretch of the famous Cua Dai, Palm Garden Beach Resort and Spa offers a touch of Hoi An's traditional architectural design combined with a taste of modern luxury and only 5 minutes by car from the UNESCO- recognized World Heritage Hoi An ancient town. The combination of nature and a unique architecture remarkable of the culture of Hoi An make a distinctive character for Palm Garden Beach Resort and Spa. Elegant accommodation comprises 216 wooden-designed rooms and beachfront bungalows. Spacious guest rooms have been constructed from and furnished with natural materials, and all feature a private balcony and modern amenities. Resort facilities encompass a deluxe spa offering best products, a fitness centre complete with sauna, state of the art meeting facilities, water sports activities, a private beach, and a 969 square-metre outdoor pool surrounded by lush gardens. Guests are sure to enjoy the resort's selection of cuisine, ranging from traditional Vietnamese to international specialties at restaurants. ... more   less 

Additional Information about Palm Garden Beach Resort & Spa

Address: Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $155 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Palm Garden Beach Resort & Spa 4.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Palm Garden Beach Resort And Spa
Palm Garden Beach Hotel Hoi An
Palm Garden Hotel
Palm Garden Hoi An
Hotel Style:
#8 Business Hotel in Hoi An
#12 Romantic Hotel in Hoi An
#13 Top resorts Hotel in Hoi An
#15 Family Hotel in Hoi An
#20 On the Beach Hotel in Hoi An
#28 Luxury Hotel in Hoi An
#40 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Palm Garden Beach Resort & Spa staff and other travellers.
78 questions
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Questions? Get answers from Palm Garden Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend staying in a Deluxe room or better as the basic rooms are out of the way, small and crowded.”
adamw267, 23 May 2017 | Read review
“Towns 6 and 7 are quieter and away from the pool, set in the gardens.”
winonhols, 8 May 2017 | Read review
“make sure you know your room allocation - not all rooms are garden view although stated in bookings”
nikkimartin62, 7 May 2017 | Read review
“Superior garden view room over-looked the garden and you could see the sea from our room.”
ianandkim2017, 5 May 2017 | Read review
“If you stay more than eight nights you get a 20% discount on meals, drinks and services such as the spa.”
JulieHelen2013, 2 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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