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Palm Garden Beach Resort & Spa

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#57 of 140 Hotels in Hoi An
Certificate of Excellence
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Palm Garden Beach Resort & Spa
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1,960 Reviews from our TripAdvisor Community

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Showing 1,553: English reviews
Da Nang, Vietnam
Reviewed 3 January 2016

We stayed here for 2 nights just visited this place for 2nd times and it was great we were well treated with a nice room near the beach and welcomed by the friendly efficient reception. Breakfsat was good but we dit not eat other meal in hotel. Hoi an is still a lovely place to visit and there are lot...

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Helpful?
1Thank suzu T
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear suzu T, Thank you for your second stay with us and we had all great pleasure of extending our servcie and hospitality to you during your stay. We were so happy to hear that you again enjoyed your holiday at Palm Garden Beach Resort. Thank you for sharing this excellent message to Tripadvisor readers and we do look forward...

London
Reviewed 3 January 2016 via mobile

We forked out a little more on Palm Garden than we budgeted for but it was certainly worth it! Amazing hotel with such a lovely pool, shame the weather wasn't so good for us but we still had such a lovely time. Rooms. Clean, spacious, good sized double beds and excellent shower. We had a room with a balcony but...

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Helpful?
2Thank ElliotRivett
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear ElliotRivett, It was amazing to read your review on your visit at Palm Garden Beach Resort Hoi an and I sincerely appreciate your high rating for our facilities and services and also the organized tour all I trust made you love our resort. I will pass your great comments to our team members as an excellent encouragement for our...

London, United Kingdom
Reviewed 3 January 2016 via mobile

As far as larger resorts go. This is a pretty good one. However if you're looking for that personal touch. Then I would look elsewhere. If you're a family or a large group this is for you. If you a solo traveller, single person or even a couple looking for some well deserved down time. I would look elsewhere. The...

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Helpful?
3Thank RickGDevil
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear RickGDevil, While I was happy to read that you had days enjoying your stay by excellent accommodation we offered and most of other facilities in our hotel with the attentive service that our staff provided on your stay I was so regret that this time our food was not up to your expectation. I have an honor to express...

Welwyn
Reviewed 3 January 2016

just got married on the beach and hard to fault the hotel, staff and all they did for us. we had a dinner on the beach with a pagoda and lanterns. Nadine at Hoi An events organised it all and Ms Truc sorted the lot from the Hotel in excellent style. Only thing that was a downer was that in...

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Helpful?
1Thank Russell H
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Russell H, Thank you for choosing us to celebrate your special occasion and for us this was the great pleasure of servcing you as our valued guests. We will look into also the details you mentioned about the room and will discuss with designers as to re-arrange the in-side set up. I thank you for sharing your experience with...

Johannesburg, South Africa
Reviewed 3 January 2016

After a hectic period of touring, the Palm Garden was a welcome way to relax. The room near the beach with a fantastic view, the very accommodating staff and the service in the hotel was much appreciated

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Helpful?
Thank sanjaymrb
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear sanjaymrb, Thank you for your stay and your nice comments on the accommodation and the service that Palm Garden Beach Resort provided to you during your stay. I do look forward to sharing your compliments to our team members and also hope to have another chance to welcome you again at our resort in near future. Best Regards, Van...

Reviewed 2 January 2016 via mobile

Although only 1 night, we had a wonderful stay here. We booked a seaview room, the private beach was 10m away from us. Reasonably priced beers and the service at the beach was great. Very clean resort, we walked barefooted from our room to the beach. The room is huge with an extremely big bed, spacious enough to comfortably sleep...

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Helpful?
1Thank Christina M
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Christina M, Thank you for your stay at Palm Garden Resort recently and I am so impressed to read that you enjoyed your stay and most of the service and the facilities met your expectation. We do look into your comments with regard to the spa and food and will act properly to ensure the both places are well...

Vienna, Austria
Reviewed 28 December 2015

we had a nice room on the 1st floor with a hugh bathroom and a view to the beach. the hotel has a free hotel shuttle to the center (4 km) that we used every day. next to the hotel are some good restaurants with local specialities and seafood. therefore we had never dinner in the hotel.

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Helpful?
6Thank christavienna
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear christavienna, Thank you for your nice review sent to Tripadvisor readers with regard to your enjoyable stay at Palm Garden Beach Resort Hoi an. I do look forward to sharing your compliment to our staff members for our great encouragement and i hope to have another opportunity to serve you at the resort in near future. Wishing you a...

Kuala Lumpur, Malaysia
Reviewed 28 December 2015

this hotel is a dated, the room were very poor. we were there for 7 nights. they are no were to put any clothed one very small wardrobe and now drawers at ALL !! how can a 5* hotel provide a room like this we asked and were told all are the same !! totally spoilt our holiday living out...

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Helpful?
2Thank sandyrugby2015
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear sandyrugby2015, Thank you for your stay at Palm Garden Beach Resort Hoi an recently and I have taken your comments which comes into our concern while hearing that the architecture of the hotel which is formed a style of famous Hoi an ancient town, does not match your expectation. I have also taken notes on your feedback of the...

Reviewed 28 December 2015

The Resort has the perfect location for everyone who is looking to relax and enjoy some time on the beach. The facilities are perfect for families with little children as the Resort has a kids pool and kids club. The breakfast is very good and so is the food served at Colibri restaurant and bar. You also have available free...

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Helpful?
4Thank Hernâni Cláudia R
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Hernâni Cláudia R, Thank you for your stay recently and taking time to write your feedback of your stay at Palm Garden Beach Resort Hoi an. I was so impressed that you had totally enjoyed your stay at our hotel and that all facilities and services at hotel had met your high expectation. Your comments will be a great...

Bournemouth
Reviewed 17 December 2015

My wife and I are not used to staying in luxury hotels so our view of things here needs to be put in context. The staff were so helpful and it was a pleasure to talk to them. The food was excellent and the overall service was was first class. We had immediate response to any of our requirements. We...

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Helpful?
6Thank AJH39
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear AJH39, It is so impressed to hear that you had a wonderful experiences by staying at Palm Garden Beach Resort recently. My team and I sincerely thank you for choosing us and your nice comments that our staff were "so helpful", the food was "excellent" and you found our service at "first class". I also take note of your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on five hectares of landscaped tropical garden with over 400 species of palm trees and plants right along a 220-meter stretch of the famous Cua Dai, Palm Garden Beach Resort and Spa offers a touch of Hoi An's traditional architectural design combined with a taste of modern luxury and only 5 minutes by car from the UNESCO- recognized World Heritage Hoi An ancient town. The combination of nature and a unique architecture remarkable of the culture of Hoi An make a distinctive character for Palm Garden Beach Resort and Spa. Elegant accommodation comprises 214 wooden-designed rooms and beachfront bungalows. Spacious guest rooms have been constructed from and furnished with natural materials, and all feature a private balcony and modern amenities. Resort facilities encompass a deluxe spa offering best products, a fitness centre complete with sauna, state of the art meeting facilities, water sports activities, a private beach, and a 969 square-metre outdoor pool surrounded by lush gardens. Guests are sure to enjoy the resort's selection of cuisine, ranging from traditional Vietnamese to international specialties at restaurants. ... more   less 

Additional Information about Palm Garden Beach Resort & Spa

Address: Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $160 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Palm Garden Beach Resort & Spa 4.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Palm Garden Beach Resort And Spa
Palm Garden Beach Hotel Hoi An
Palm Garden Hotel
Palm Garden Hoi An
Hotel Style:
#8 Business Hotel in Hoi An
#11 Top resorts Hotel in Hoi An
#12 Romantic Hotel in Hoi An
#15 Family Hotel in Hoi An
#18 On the Beach Hotel in Hoi An
#26 Luxury Hotel in Hoi An
#38 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Palm Garden Beach Resort & Spa staff and other travellers.
78 questions
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Questions? Get answers from Palm Garden Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a lovely view of the gardens with the patio looking onto a fishpond, beautiful.”
 of 5 bubbles 395JanetK, 21 Mar 2017 | Read review
“bungalow with sea view were amazing , and very spacious”
 of 5 bubbles 610naghamb, 20 Mar 2017 | Read review
“Opt for a room on the beachside.”
 of 5 bubbles I8706CQjennyk, 3 Mar 2017 | Read review
“The resort has chalets so I would specify one or a ground floor apartment if you have trouble with stairs.”
 of 5 bubbles richardrW2772WY, 27 Feb 2017 | Read review
“Choose beach villa if u want the wow factor but you will hear the sea at night”
 of 5 bubbles jennifer794, 12 Feb 2017 | Read review
5 of 5