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Hoi An Trails Resort

CancelonUS$49*
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#63 of 144 Hotels in Hoi An
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$92*
US$49*
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US$58*
US$58*
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Hoi An Trails Resort
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1,012 Reviews from our TripAdvisor Community

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Showing 824: English reviews
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Reviewed 3 days ago NEWvia mobile

We stay here for two nights. We really enjoy the breakfast every morning and the garden is beautiful. BUT the air- conditioner of room410 is too noisy and the water temperature and pressure are too low to use the hot bathtub. We request these problems to the front desk, but she answer me all the rooms have the same room...

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Helpful?
1Thank Tom S
Van B, General Manager at Hoi An Trails Resort, responded to this review

Dear Tom S, Thank you for sharing your experience during your relaxing time with Hoi An Trails Resort & Spa. Nothing gives us more delight knowing that our guests have had an enjoyable stay. We understand the point you have mentioned regarding your experience with our room. Please allow me to apologize for this inconvenience that caused you. I will...

sydney
Reviewed 5 days ago NEW

We came here as part of an organised tour. The hotel has everything with air-con, pool, free wifi, room safe, large rooms with balconies and sitting room, and an included buffet breakfast. The staff are excellent from the front desk with the friendly Minh and Vinh greeting us when we arrived. The rest of the waitressing and room service staff...

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Helpful?
Thank chris19531955
Van B, General Manager at Hoi An Trails Resort, responded to this review

Dear chris19531955, It is our joy knowing that you had a great experience staying with Hoi An Trails Resort & Spa. Your kind reviews overwhelm us and we will definitely let the team know how satisfied you were during your stay with us. Minh and Vinh who you have specially commended in your review will be made aware of your...

Manila, Philippines
Reviewed 1 week ago

+ The staff really go out of their way to assist guests in their requests, Always willing to go the extra mile - gym was under renovation but hotel made sure to arrange transport and use of another gym in town + Rooms are big and spacious + Nice traditional look and design - breakfast food was not very good...

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Helpful?
Thank 98rayar
Van B, General Manager at Hoi An Trails Resort, responded to this review

On behalf of staff and management at Hoi An Trails, we would like to thank you for your special time with us during your trip to Hoi An and we are very happy to know that you had a great time with us. We very much appreciate your comment about all services in the hotel and we will keep our...

Reviewed 1 week ago

Myself and my girlfriend stayed here for 5 nights at the end of March and found it ideal. It's made up of one main building containing reception and restaurant and then 4 or 5 separate buildings for rooms which surround the pool, spa (recommend the full body massage!) and bar. Rooms were nice and spacious with a comfy bed. Pool...

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Helpful?
Thank Lewis D
Van B, General Manager at Hoi An Trails Resort, responded to this review

Good day Lewis, Thank you very much for your detailed review. We appreciate your kind words about everything at Hoi An Trails Resort and Spa. We are very proud to have brought the best service to you and made your stay more enjoyable and memorable. Also, we are really happy to know that you stayed with us 5 nights, we...

Reviewed 1 week ago

We had a lovely stay at Hoi An Trails Resort. The staff were friendly and the room was clean. Each night the bar had music playing and we sat around the pool enjoy the warm night. We would definitely stay there again.

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Helpful?
Thank Geanette I
Van B, General Manager at Hoi An Trails Resort, responded to this review

Dear Geanette, On behalf of staff and management at Hoi An Trails, we would like to thank you for your special time with us during your trip to Hoi An and we are very happy to hear that you had a great relaxing time and would definitely come back to Hoi An Trails again. We very much appreciate your comment...

Chorley, United Kingdom
Reviewed 1 week ago

I am currently staying here, and it's wonderful. The staff are so kind and helpful. Ideal location half way between town and beach. Everything you want is here. Lovely surroundings and lovely people. Thank you very much everyone.

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Helpful?
Thank sheils31
Van B, General Manager at Hoi An Trails Resort, responded to this review

Good day our value guest, Thank you very much to have chosen Hoi An Trails Resort and Spa . We are truly delighted to learn that you have thoroughly enjoyed your stay and our service. We will definitely let the team know how satisfied you were during your stay with us. We always put priority serving our guests must be...

Adelaide, Australia
Reviewed 2 weeks ago via mobile

Very good hotel, location, breakfast and room. One concern about the hotel was that staff did not seem to care about noisy people using the pool from 4.50 am. The laundry across the road (Miss Van) is shonky, she charged us 4USD per kilo. Her scales weighed more than double actual weight and she takes advantage of USD/AUD/Dong conversions.

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Helpful?
Thank bades2
Van B, General Manager at Hoi An Trails Resort, responded to this review

Good day bades2, Firstly, We thank you very much for staying at Hoi An Trails Resort & Spa and for taking the time to leave a review on your recent stay. We truly apologize for the noise that might cause during your stay as it was in our peak season of the Vietnamese public holiday. We acknowledge your concern and...

Reviewed 2 weeks ago via mobile

Having had the pleasure of staying at the Resorts for 5 days. It was the best 5 days of my Vietnam tour everyone was so friendly and curtious.The staff are the very best i have met the Reception staff Tien,Trang,Minh.and kitchen staff Linda. The baggage handlers Tu Nguyen and the rest were a credit to the resort. I will most...

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Helpful?
Thank Alf H
Van B, General Manager at Hoi An Trails Resort, responded to this review

Dear Alf H, What a true pleasure knowing that you had an excellent stay with Hoi An Trails Resort & Spa! We are very grateful to you for highly recommending us here in TripAdvisor and for rating us 5 stars. I do hope such feedback will motivate our team and also to encourage others to come, visit and experience our...

Broadbeach, Australia
Reviewed 2 weeks ago via mobile

Very friendly and helpful staff - excellent buffet breakfast included in tariff and the hotel is centrally located between town and beach - hotel offers free shuttle bus into ancient town and beach which is so handy - only slightly negative comment is the cleanliness is a bit hit and miss, not bad and the ups of the resort far...

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Helpful?
Thank PDIinAus
Van B, General Manager at Hoi An Trails Resort, responded to this review

Dear PDIinAus, Greeting from Hoi An Trails Resort & Spa! We feel proud to be your choice during your trip to Viet Nam. On behalf of the staff and management at Hoi An Trails, we would like to express our special acknowledgements to you for posting a good review. Also, we understand your concern and surely give an attentive notice...

Lisbon, Portugal
Reviewed 3 weeks ago

Prices and Quality: the perfect harmony between both points Room: big room, nice view to the pool, confortable room and bed. Pool: very clean, perfect size, pool bar, good music. Breakfast: amazing breakfast with good quality and a good variety between vietnamese and european food. Staff: speechless. Nguyen and Minh (sorry guys if is not correct) are an amazing staff....

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Helpful?
1Thank Francisco P
Van B, General Manager at Hoi An Trails Resort, responded to this review

Dear Francisco P, To warmly welcome our guests and ensure to provide a comfortable and memorable stay is our daily aim. Nguyen, Minh and the whole team are very much happy knowing that you have felt that way on your recent stay with Hoi An Trails Resort & Spa. Thank you for sharing your experience with us here in Tripadvisor...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
The Hoi An Trails Countryside Resort provides a new approach of taking care of the requirements of guests. Whatever you want or need, we are there to ensure that everything is taken care of right down to the smallest details. Hoi An Trails Resort brings you to the local culture, the natural environment and particularly the normal life of Hoi An people, that you can feel in every facet of service. ... more   less 

Additional Information about Hoi An Trails Resort

Address: 276 Cua Dai Road, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $58 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hoi An Trails Resort 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hoi An Trails Hotel Hoi An
Hotel Style:
#12 Top resorts Hotel in Hoi An
#19 On the Beach Hotel in Hoi An
#22 Family Hotel in Hoi An
#24 Romantic Hotel in Hoi An
#27 Luxury Hotel in Hoi An
#39 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hoi An Trails Resort staff and other travellers.
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Questions? Get answers from Hoi An Trails Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seem very conveniently situated.”
sheils31, 13 May 2017 | Read review
“Ground floor has direct access to the pool”
franciscop471, 2 May 2017 | Read review
“ground floor is best”
mrmtee, 27 Apr 2017 | Read review
“ground floor if you want quick access to the garden and pool”
outlaws_2000, 25 Apr 2017 | Read review
“No elevators”
407saml, 22 Apr 2017 | Read review
5 of 5
Cancelon
US$49* /night
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Expedia.comUS$58
Agoda.comUS$58
Asia TravelUS$92
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Prices are for 1 room, 2 adults
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