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Hai Au Boutique hotel and spa

Travellers' Choice award winner
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1 room 2 adults 0 children
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Hai Au Boutique hotel and spa
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1,466 Reviews from our TripAdvisor Community

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Showing 1,238: English reviews
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Reviewed yesterday NEW

Either new or recently renovated. Lovely rooms.Very nice Breakfast. Close to citi center, but far enough to be in a tranquil and silent zone. Staff is amazingly kind and helpful. They receive me with a plate of fruit, and help me to organize my visit, and taxi pick up and transport to the airport.

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Helpful?
Thank Gabriela N
Maidenhead, United Kingdom
Reviewed yesterday NEW

I had a lovely stay here - the staff are as friendly as you can find anywhere and the hotel itself is very spacious with high ceilings throughout.. I stayed at a very well known 5* hotel a few days before in Ho Chi Minh and the rooms here are only slightly smaller .. so fantastic value for money. The...

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Thank Nick B
Perth, Australia
Reviewed 1 week ago

Excellent experience staying here. Very good location and close to town. Staff very friendly and helpful (always called you by your first name). Breakfast was very good. Rooms very comfortable, clean and good size. Free bikes available, Highly recommended.

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1Thank GJSWA
Dublin, Ireland
Reviewed 1 week ago via mobile

This cosy location is suitable for all! It's quiet, clean and the staff are really helpful! Bikes are free to rent the pool is ideal for hot days! Bedrooms are spacious bright clean and AC is very good! Breakfast very enjoyable too!

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1Thank nikkigoid
California
Reviewed 1 week ago

Can't speak highly enough of the staff at this hotel. Helped us with further bookings, always smiling, genuinely caring. Comfortable beds, clean facility. We arrived very early after riding the night bus and they checked us into our room for a morning nap to refresh ourselves for the day, no extra charge. Definitely recommended.

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1Thank lee09712
Reviewed 1 week ago via mobile

Staff were all incredibly friendly and helpful. They made a point of asking and remembering your name. Rooms were decent size, clean and nicely furnished. Walk in to the Old Town in the evening is fine but not such a great walk back at night in the dark. Spa treatments were okay.

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1Thank Katie C
Reviewed 2 weeks ago

Situated just a 10 minute walk from town this little hotel is warm and friendly. The staff are very nice and helpful with assistance and maps. The rooms are adequate for what you pay although there is no lift in the building so choose a ground floor room if you have mobility issues. The pool is more like a plunge...

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1Thank Jez T
Shanghai, China
Reviewed 2 weeks ago via mobile

Although the hotel is 10 minutes walking from the old city, which makes its surroundings quiet and calm - tho enjoyable, however the service is not as expected. The room, that was described as having 'living room' and 'wardrobe', didn't have any of them; the room service would change 2 towels, when we were 3; there was not elevator (our...

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Thank Fede A
Amsterdam
Reviewed 2 weeks ago

The first 2 night we stayed someone else. Because we are not happy, we move here... Yes... feel at home.....and the staff ready to help you all time.The place is nice and cozy. The room is clean and the service is very fast and good. Quiet area and you can get a free bike. The breakfast is ok.

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1Thank zamzuriy
Reviewed 2 weeks ago via mobile

Walking into Hai Au we were immediately greeted with the friendliest welcome from the staff at the front desk. They knew we'd missed breakfast due to an early flight so they gave us pastries and tea while we waited for our room. Our room was comfortable and spacious, the only complaint is the noise from the air conditioners from every...

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1Thank Joanna C

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
Located on the edge of Hoi An's historical Old Town, Hai Au offers modern rooms with free WiFi. The hotel features an outdoor pool, a restaurant, and a travel desk. ... more   less 

Additional Information about Hai Au Boutique hotel and spa

Address: 576 Cua Dai Street, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $31 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hai Au Boutique hotel and spa 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Hotel Hai Au
Hai Au Hoi An
Hotel Style:
#16 Family Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#34 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hai Au Boutique hotel and spa staff and other travellers.
5 questions
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Questions? Get answers from Hai Au Boutique hotel and spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High quality spacious rooms and great location.. !”
E_Nigma123456, 24 Apr 2017 | Read review
“Splurge for a newer/nicer room”
ELE573, 18 Mar 2017 | Read review
“probably better to request room on second floor to get balcony and some view.”
cokoladke, 14 Mar 2017 | Read review
“Friendly staff”
792same, 28 Feb 2017 | Read review
“The rooms facing the back alley are quiet.”
ninarise00, 6 Feb 2017 | Read review
5 of 5