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Hai Au Boutique hotel and spa

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#49 of 137 Hotels in Hoi An
Certificate of Excellence
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Hai Au Boutique hotel and spa
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1,413 Reviews from our TripAdvisor Community

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Showing 1,204: English reviews
Luang Prabang, Laos
Reviewed 3 days ago NEW

Don't miss it during your stay in Hoi An. Place is located in the centre of town. Only 10 minutes to beautiful Old Town. We would like to recommend all team members... we can't choose the best cause really ALL of them were professional. Even when they were very busy they've been ready to help (even without asking) Our room...

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Helpful?
Thank piotrekj81
perth
Reviewed 4 days ago NEW

This Hotel in Hoi An - The Hai Au Boutique hotel and spa had a lovely room that was very spacious and clean. I was on the 4th floor - no lifts in this hotel, however your bags are carried up and down the steps for you. Night time was noisy on my side of the Hotel as the gym...

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Thank solotravellerPerth
Melbourne, Australia
Reviewed 4 days ago NEWvia mobile

Spent 4 great nights here. The staff were super friendly and helpful often greeting us by name during the day. The breakfast was good and the rooms a good size and pretty clean. A really good budget hotel and value for money. The photo of the pool on the sign outside the hotel is not the actual pool so that's...

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Thank sgwedslb
Reviewed 5 days ago NEWvia mobile

Very nice place to stay in Hoi An - great location to Old Town (about 8 minute easy walk) and a quick cab ride to the beach. The rooms are clean and lovely. Breakfast is delicious. We were most impressed with the staff. They were so friendly and helpful to help us plan things during our stay. They even packed...

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Thank Melissa S
Reviewed 1 week ago

We arrived late in the evening and got off to a bad start when we were offered a room without a window. The lady, Cherry, picked very quickly that we weren't impressed and moved us to a better room with windows. Things just kept improving from then on; great breakfast, great location - although about 1 km away from the...

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Thank Antony H
Reviewed 1 week ago via mobile

Stayed here for 3 nights in early January 2017. Overall the room we stayed in was very nice and better than we expected. We arrived late on the first night from DAD and some of the staff sleeps on the property so we actually woke them! Pros: -large room with large shower area -location close to Hoi An old town...

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Thank Erik D
Singapore, Singapore
Reviewed 2 weeks ago via mobile

Upon arriving, i found the hotel to be pretty pleasant. The rooms were ready upon check-in. We had to carry our luggage up 3 flight of stairs as they had no elevator (so avoid this place if you are less mobile). The funny thing about this hotel is that it has so much potential but lacks the finishing touch. Hotel...

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Thank ecSoviet
Bangkok, Thailand
Reviewed 2 weeks ago via mobile

Stayed at the Hai Au for 3 nights over New Years. The hotel has its Pros and Cons, but in my opinion, more cons. On the good side, it isnt a long walk into town and breakfast is more than just toast and coffee. There were unbrellas in each room for guests cause the weather was rainy. There were a...

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Thank m026304
London, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here during our 3 week trip to Vietnam and this was one of our favourite hotels. Very friendly staff, good breakfast and lovely room. Very good value for what you get. Would recommend, you also get to use the bikes for free, and is near the markets and restaurant area.

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Thank Louise J
Reviewed 3 weeks ago via mobile

The staff of this hotel are really genuine and nice and friendly. They are very helpful and accommodating and provide sound tips and advice to protect their guests. Special mention to all the staff there especially Tina, Cherry our guide Duk infact everyone! as some of the names we can't remember now Room was very spacious, clean and quiet. We...

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Thank TheTimeTrave77er

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Located on the edge of Hoi An's historical Old Town, Hai Au offers modern rooms with free WiFi. The hotel features an outdoor pool, a restaurant, and a travel desk. ... more   less 

Additional Information about Hai Au Boutique hotel and spa

Address: 576 Cua Dai Street, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $31 - $56 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hai Au Boutique hotel and spa 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Hotel Hai Au
Hai Au Hoi An
Hotel Style:
#13 Best Value Hotel in Hoi An
#16 Family Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#29 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hai Au Boutique hotel and spa staff and other travellers.
5 questions
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Questions? Get answers from Hai Au Boutique hotel and spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room away from the Gym next door. No lifts here.”
 of 5 bubbles solotravellerPerth, 17 Jan 2017 | Read review
“Get a room with windows, those without are quite musty.”
 of 5 bubbles 542antonyh, 13 Jan 2017 | Read review
“I always ask for a room with a window but as far as I know all the rooms had windows.”
 of 5 bubbles Traveltoonsbymp, 19 Dec 2016 | Read review
“My room had a window and was sunny enough. I experienced no noise.”
 of 5 bubbles regdragon, 14 Dec 2016 | Read review
“I say go for the room that's a step above the lowest. The pictures are very representative of the rooms.”
 of 5 bubbles advctr, 27 Nov 2016 | Read review
5 of 5
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