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Hai Au Boutique hotel and spa

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Hai Au Boutique hotel and spa
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1,447 Reviews from our TripAdvisor Community

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There are newer reviews for Hai Au Boutique hotel and spa
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Showing 1,228: English reviews
Reviewed 29 January 2017 via mobile

The staff at this hotel could not possibly be nicer and more helpful they organised day trips and private cars for us, and the rooms were great for the price. The only down side was we were on the top floor and no elevators!!!! We read this months before our arrival date and were told twice by email that we...

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Helpful?
Thank Andrew S
New York
Reviewed 29 January 2017

Very lovely, helpful staff. Great suggestions for tours that were very helpful. Great location, nice breakfast and pool although we were too too busy to actually use it. Room was comfortable and clean.

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Thank wildmom54
Reviewed 27 January 2017 via mobile

I usually don't write reviews but was so impressed by this hotel, I thought I should. The hotel is located very centrally and is only a short walk away from the old town. The room we stayed in looked great; it had modern decor, nice wooden floors and a modern bathroom. I really enjoyed the bicycles which you can use...

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1Thank Kim N
Vienna, Austria
Reviewed 25 January 2017

We stayed here for 4 nights and we picked this hotel for it's great location (~5 minutes walking to the centre) and price. On arrival we noticed that the rooms on the ground floor were a work in progress and we hoped this would not interfere with early morning sleep, which it did! The workers began to drill and shovel...

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Thank alexaustria21
Luang Prabang, Laos
Reviewed 18 January 2017

Don't miss it during your stay in Hoi An. Place is located in the centre of town. Only 10 minutes to beautiful Old Town. We would like to recommend all team members... we can't choose the best cause really ALL of them were professional. Even when they were very busy they've been ready to help (even without asking) Our room...

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1Thank piotrekj81
perth
Reviewed 18 January 2017

This Hotel in Hoi An - The Hai Au Boutique hotel and spa had a lovely room that was very spacious and clean. I was on the 4th floor - no lifts in this hotel, however your bags are carried up and down the steps for you. Night time was noisy on my side of the Hotel as the gym...

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Thank solotravellerPerth
Melbourne, Australia
Reviewed 18 January 2017 via mobile

Spent 4 great nights here. The staff were super friendly and helpful often greeting us by name during the day. The breakfast was good and the rooms a good size and pretty clean. A really good budget hotel and value for money. The photo of the pool on the sign outside the hotel is not the actual pool so that's...

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Thank sgwedslb
Reviewed 17 January 2017 via mobile

Very nice place to stay in Hoi An - great location to Old Town (about 8 minute easy walk) and a quick cab ride to the beach. The rooms are clean and lovely. Breakfast is delicious. We were most impressed with the staff. They were so friendly and helpful to help us plan things during our stay. They even packed...

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1Thank Melissa S
Reviewed 13 January 2017

We arrived late in the evening and got off to a bad start when we were offered a room without a window. The lady, Cherry, picked very quickly that we weren't impressed and moved us to a better room with windows. Things just kept improving from then on; great breakfast, great location - although about 1 km away from the...

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Thank Antony H
Reviewed 9 January 2017 via mobile

Stayed here for 3 nights in early January 2017. Overall the room we stayed in was very nice and better than we expected. We arrived late on the first night from DAD and some of the staff sleeps on the property so we actually woke them! Pros: -large room with large shower area -location close to Hoi An old town...

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Thank Erik D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Located on the edge of Hoi An's historical Old Town, Hai Au offers modern rooms with free WiFi. The hotel features an outdoor pool, a restaurant, and a travel desk. ... more   less 

Additional Information about Hai Au Boutique hotel and spa

Address: 576 Cua Dai Street, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $32 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hai Au Boutique hotel and spa 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Hotel Hai Au
Hai Au Hoi An
Hotel Style:
#16 Family Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#31 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hai Au Boutique hotel and spa staff and other travellers.
5 questions
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Questions? Get answers from Hai Au Boutique hotel and spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Splurge for a newer/nicer room”
 of 5 bubbles ELE573, 18 Mar 2017 | Read review
“probably better to request room on second floor to get balcony and some view.”
 of 5 bubbles cokoladke, 14 Mar 2017 | Read review
“Friendly staff”
 of 5 bubbles 792same, 28 Feb 2017 | Read review
“The rooms facing the back alley are quiet.”
 of 5 bubbles ninarise00, 6 Feb 2017 | Read review
“Book a room away from the Gym next door. No lifts here.”
 of 5 bubbles solotravellerPerth, 17 Jan 2017 | Read review
5 of 5