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Hai Au Boutique Hotel

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#46 of 135 Hotels in Hoi An
Certificate of Excellence
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1,386 Reviews from our TripAdvisor Community

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There are newer reviews for Hai Au Boutique Hotel
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Showing 1,182: English reviews
Stratford-upon-Avon, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 May 2013 via mobile

We decided to try this place based on a recommendation from a Canadian family we met in Hanoi and we were not disappointed! The staff are the friendliest we have met so far in our travels of South East Asia; greeting us in the hotel whenever we arrived or departed with "Hi Dave, Hi Jessie!" The rooms were big, clean... More 

Helpful?
Thank Jess-Dave86
Taguig City, Philippines
1 review
Reviewed 9 May 2013

I traveled all the way from Binh Thuan Province which took me about 19 hours of travel and when I arrived at the hotel as early as 6AM, the receptionists were kind enough to lead me to breakfast while waiting for my room. As soon as I was finished with breakfast, they immediately processed my check-in, gave me a map... More 

Helpful?
Thank sheilamariegarces
Manchester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 May 2013

I loved this hotel, the staff were very friendly, the bedrooms were huge (although our shower was terrible, more like a tap hence why I haven't given this a 5) however the breakfast was fantastic with lots of choice & the location was great as you could walk everywhere and hire bicycles to go to the beach. Hoi An is... More 

Helpful?
Thank GSNichols
Roxby Downs, Australia
1 review
Reviewed 6 May 2013

Like a lot of people we arrived early But the staff were only too pleased to let us into our room and also offered breakfast to us. Wonderful breakfast every morning, many choices. The staff are so great they knew our names straight away and greeted us by name everytime, we even made a little game of trying to sneak... More 

Helpful?
Thank greenIan
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 May 2013 via mobile

My sister and I recently stayed at this hotel for the second time. We cannot speak highly enough about it - the staff provide fantastic customer service where you feel incredibly welcome, they are professional and friendly and amazingly remember your name, greeting you whenever they see them. The rooms are large and very clean with balcony and reliable wifi.... More 

Helpful?
Thank Kathy M
Grafton NSW
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 May 2013

This hotel was just fantastic, I would highly recommend this hotel to anyone. The staff cant do enough for you. The girls on the reception and travel desk were amazing, booking day trips for us and flights as well as getting a great price. he rooms are very comfortable and have airconditioning. My mum who turned 74 while staying there... More 

Helpful?
Thank shellGraftonNSW
Lithgow, NSW
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 May 2013

The bright and cheerful staff at this hotel must rate as the friendliest of any hotel I have stayed at anywhere in the world. Nothing was too much trouble for the staff, especially the girls on reception who greeted us with enthusiasm each time we appeared. They were knowledgable about Hoi An, making excellent recommendations for restaurants, massages and shopping.... More 

Helpful?
Thank Bernadette H
Adelaide River, Australia
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 May 2013

This was a top hotel. The staff were extremely friendly and helpful. We arrived before our room was ready and were offered free breakfast, then the next day we departed before breakfast started so they sent us on our way with a packed breakfast! The room was lovely, clean and comfortable. A bit of a walk into the old town,... More 

Helpful?
Thank kangam00se
Bussum, The Netherlands
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 April 2013

We had a very nice stay at the Hai Au Hotel (Jan '13). The location is perfect, its between the Old City & the beach. It's easy to walk to the hotel from the Old City at night and it's easy to bike to the beach overday. The hotel has a nice restaurant, but there are many other restaurants in... More 

Helpful?
Thank Esmeralda1984
Hervey Ba
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 April 2013

We booked to stay in this hotel for our 3 days in Hoi An. Best decision we made. It had reasonable reviews on Trip Advisor but let me say it deserves excellent reviews. We decided to extend our stay by another day and if we had more time would have stayed even longer. From the moment we arrived the staff... More 

Helpful?
Thank NicandRick

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Hai Au Hotel is located in Cua Dai street, a short distance from Cua Dai Beach and not far from the Hoi An historical Old Town – a World Heritage listed site. We have a spacious and peaceful atmosphere. All rooms are roomy with a well appointed bathroom, and big balconies that have nice views. Each room has individual temperature control, IDD telephone, cable television with international channels, Mini-bar; wake up call and 24 hour room service. The sunny, spacious swimming pool is outside. We also have free internet in the lobby and Wi-Fi in all areas of the hotel. ... more   less 

Additional Information about Hai Au Boutique Hotel

Address: 576 Cua Dai Street, Hoi An 084, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $33 - $53 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hai Au Boutique Hotel 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Hotel Hai Au
Hai Au Hoi An
Hotel Style:
#16 Family Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#27 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hai Au Boutique Hotel staff and other travellers.
2 questions
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Questions? Get answers from Hai Au Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I say go for the room that's a step above the lowest. The pictures are very representative of the rooms.”
 of 5 bubbles advctr, 27 Nov 2016 | Read review
“Stay in the new hotel extensions”
 of 5 bubbles PeterMcDonnell112, 9 Nov 2016 | Read review
“We had quiet rooms at the back and in the middle.”
 of 5 bubbles jod226, 28 Oct 2016 | Read review
“Only stairs to all floors, so request a low level if not good with stairs :)”
 of 5 bubbles Nj6288, 5 Sep 2016 | Read review
“lower floors have less a/c noise”
 of 5 bubbles 96miked, 5 Sep 2016 | Read review
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