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Hai Au Boutique hotel and spa

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Hai Au Boutique hotel and spa
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1,465 Reviews from our TripAdvisor Community

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There are newer reviews for Hai Au Boutique hotel and spa
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Showing 1,237: English reviews
Brisbane, Australia
Reviewed 17 May 2013

We stayed here for two nights. The girls running it were just lovely and very helpful. Our room was on the bottom floor, close to reception and we didn't ever feel there was any problem with noise, only the odd scrape of a chair above. The room was large, nicely decorated with a good bathroom. The flower petal artistic arrangement...

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Thank natlus
Sandton, South Africa
Reviewed 14 May 2013

We stayed at Hai Au for 4 nights, when we arrived the staff were super friendly. They gave us a great room with balcony overlooking local football pitch. The room was immaculate with beautiful towel swans on our beds and flower petals. We had a dvd player, free water and a tv that worked. Aircon worked well. The staff remembered...

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Thank Iloveshoesalot
La Ciotat, France
Reviewed 14 May 2013

I booked this hotel after staying in the Hotel Elegance Ruby in Hanoi, which, I'll grant you, is an extraordinarily high standard to live up to, based on reviews I'd read on tripadvisor. I guess sometimes, it's hard to know who is writing and from what perspective. This place is great if you are travelling on a budget and, at...

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2Thank Michelle M
Sydney, Australia
Reviewed 13 May 2013

The Hai Au Hotel is a slice of magic! The wonderful women behind the counter have such a delightful sense of humour and you immediately feel like an honoured guest. Our room had a beautiful old-world feel, with a small balcony overlooking a quiet side-street. The superb breakfasts in the front courtyard are a perfect way to begin the day,...

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Thank Yvonne88_19
Yiwu
Reviewed 13 May 2013

We've stayed at Hai Au hotel for a week and enjoyed everyday. They are so incredible friendly, remember every one's name, help you with everything! We wanted to buy motorbikes and they provided us a local motorbike shop. I needed to get my bag fixed, their 'handy-man' went to the market for me and fixed it there. Great service! The...

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Thank claudje85
Ho Chi Minh City, Vietnam
Reviewed 13 May 2013

This hotel was recommended to us by a friend, and he still his! Fantastic staff very helpful, they make you feel like you have stayed their many times. Rooms spacious, clean, breakfast good, we even got breakfast on the morning we arrived. A good example of hotels should be like. We arranged airport pick up to save having to haggle...

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Thank Hubbleys
Stratford-upon-Avon, United Kingdom
Reviewed 10 May 2013 via mobile

We decided to try this place based on a recommendation from a Canadian family we met in Hanoi and we were not disappointed! The staff are the friendliest we have met so far in our travels of South East Asia; greeting us in the hotel whenever we arrived or departed with "Hi Dave, Hi Jessie!" The rooms were big, clean...

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Thank Jess-Dave86
Taguig City, Philippines
Reviewed 9 May 2013

I traveled all the way from Binh Thuan Province which took me about 19 hours of travel and when I arrived at the hotel as early as 6AM, the receptionists were kind enough to lead me to breakfast while waiting for my room. As soon as I was finished with breakfast, they immediately processed my check-in, gave me a map...

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Thank sheilamariegarces
Manchester, United Kingdom
Reviewed 7 May 2013

I loved this hotel, the staff were very friendly, the bedrooms were huge (although our shower was terrible, more like a tap hence why I haven't given this a 5) however the breakfast was fantastic with lots of choice & the location was great as you could walk everywhere and hire bicycles to go to the beach. Hoi An is...

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Thank GSNichols
Roxby Downs, Australia
Reviewed 6 May 2013

Like a lot of people we arrived early But the staff were only too pleased to let us into our room and also offered breakfast to us. Wonderful breakfast every morning, many choices. The staff are so great they knew our names straight away and greeted us by name everytime, we even made a little game of trying to sneak...

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Thank greenIan

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
Located on the edge of Hoi An's historical Old Town, Hai Au offers modern rooms with free WiFi. The hotel features an outdoor pool, a restaurant, and a travel desk. ... more   less 

Additional Information about Hai Au Boutique hotel and spa

Address: 576 Cua Dai Street, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $31 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hai Au Boutique hotel and spa 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Hotel Hai Au
Hai Au Hoi An
Hotel Style:
#16 Family Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#34 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hai Au Boutique hotel and spa staff and other travellers.
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Questions? Get answers from Hai Au Boutique hotel and spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High quality spacious rooms and great location.. !”
E_Nigma123456, 24 Apr 2017 | Read review
“Splurge for a newer/nicer room”
ELE573, 18 Mar 2017 | Read review
“probably better to request room on second floor to get balcony and some view.”
cokoladke, 14 Mar 2017 | Read review
“Friendly staff”
792same, 28 Feb 2017 | Read review
“The rooms facing the back alley are quiet.”
ninarise00, 6 Feb 2017 | Read review
5 of 5