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Hai Au Boutique hotel and spa

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Hai Au Boutique hotel and spa
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1,467 Reviews from our TripAdvisor Community

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There are newer reviews for Hai Au Boutique hotel and spa
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Showing 1,239: English reviews
Manchester, United Kingdom
Reviewed 7 May 2013

I loved this hotel, the staff were very friendly, the bedrooms were huge (although our shower was terrible, more like a tap hence why I haven't given this a 5) however the breakfast was fantastic with lots of choice & the location was great as you could walk everywhere and hire bicycles to go to the beach. Hoi An is...

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Thank GSNichols
Roxby Downs, Australia
Reviewed 6 May 2013

Like a lot of people we arrived early But the staff were only too pleased to let us into our room and also offered breakfast to us. Wonderful breakfast every morning, many choices. The staff are so great they knew our names straight away and greeted us by name everytime, we even made a little game of trying to sneak...

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Thank greenIan
Reviewed 6 May 2013

My sister and I recently stayed at this hotel for the second time. We cannot speak highly enough about it - the staff provide fantastic customer service where you feel incredibly welcome, they are professional and friendly and amazingly remember your name, greeting you whenever they see them. The rooms are large and very clean with balcony and reliable wifi....

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Thank Kathy M
Grafton NSW
Reviewed 6 May 2013

This hotel was just fantastic, I would highly recommend this hotel to anyone. The staff cant do enough for you. The girls on the reception and travel desk were amazing, booking day trips for us and flights as well as getting a great price. he rooms are very comfortable and have airconditioning. My mum who turned 74 while staying there...

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Thank shellGraftonNSW
Lithgow, NSW
Reviewed 6 May 2013

The bright and cheerful staff at this hotel must rate as the friendliest of any hotel I have stayed at anywhere in the world. Nothing was too much trouble for the staff, especially the girls on reception who greeted us with enthusiasm each time we appeared. They were knowledgable about Hoi An, making excellent recommendations for restaurants, massages and shopping....

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Thank Bernadette H
Adelaide River, Australia
Reviewed 4 May 2013

This was a top hotel. The staff were extremely friendly and helpful. We arrived before our room was ready and were offered free breakfast, then the next day we departed before breakfast started so they sent us on our way with a packed breakfast! The room was lovely, clean and comfortable. A bit of a walk into the old town,...

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Thank kangam00se
Bussum, The Netherlands
Reviewed 30 April 2013

We had a very nice stay at the Hai Au Hotel (Jan '13). The location is perfect, its between the Old City & the beach. It's easy to walk to the hotel from the Old City at night and it's easy to bike to the beach overday. The hotel has a nice restaurant, but there are many other restaurants in...

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Thank Esmeralda1984
Hervey Ba
Reviewed 26 April 2013

We booked to stay in this hotel for our 3 days in Hoi An. Best decision we made. It had reasonable reviews on Trip Advisor but let me say it deserves excellent reviews. We decided to extend our stay by another day and if we had more time would have stayed even longer. From the moment we arrived the staff...

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Thank NicandRick
Reviewed 25 April 2013 via mobile

The hotel is fine if simple, but the tv, internet (slow, drops off a lot) and, showers are all poor quality (especially if you are above 5ft 5"). Staff are more friendly than useful in providing information. The location starts toget a bit irritating if you are here for a few nIghts - coming back for a shower before the...

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1Thank Rob_walsh79
Berlin, Germany
Reviewed 22 April 2013

I was really looking forward to my stay at the Hai Au after reading all the reviews and was rather diappointed when I got there. I had a room on the ground floor which I knew wouldn't have a balcony. The view out of the window was a wall and by 6am staff were working out there. Due to its...

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Thank 1holidaygirl15_

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
Located on the edge of Hoi An's historical Old Town, Hai Au offers modern rooms with free WiFi. The hotel features an outdoor pool, a restaurant, and a travel desk. ... more   less 

Additional Information about Hai Au Boutique hotel and spa

Address: 576 Cua Dai Street, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $31 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hai Au Boutique hotel and spa 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Hotel Hai Au
Hai Au Hoi An
Hotel Style:
#16 Family Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#34 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hai Au Boutique hotel and spa staff and other travellers.
5 questions
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Questions? Get answers from Hai Au Boutique hotel and spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High quality spacious rooms and great location.. !”
E_Nigma123456, 24 Apr 2017 | Read review
“Splurge for a newer/nicer room”
ELE573, 18 Mar 2017 | Read review
“probably better to request room on second floor to get balcony and some view.”
cokoladke, 14 Mar 2017 | Read review
“Friendly staff”
792same, 28 Feb 2017 | Read review
“The rooms facing the back alley are quiet.”
ninarise00, 6 Feb 2017 | Read review
5 of 5