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Bulawayo Rainbow Hotel

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Bulawayo Rainbow Hotel
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55 Reviews from our TripAdvisor Community

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Showing 53: English reviews
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Reviewed 1 week ago

I stayed for about 3 weeks at this hotel, enjoyed the warm friendly staff really felt at home. The rooms are well maintained and clean. Mostly i enjoyed the swiftness and willingness of the staff in helping the guests in anything you may need. The food was very nice but little variety for long stays, the deserts are nice. The...

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Thank Aaron N
Reviewed 20 March 2017 via mobile

I've stayed here twice now but I'm not sure why. It's clean and tidy. The concierge and cleaning staff are helpful and polite but the reception staff are miserable or have an unprofessional/smart mouth attitude. I often travel to Bulawayo but will give it a miss from now on.

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Thank Tarquinius T
BRHManagement, General Manager at Bulawayo Rainbow Hotel, responded to this review

A refreshing day to you T Tarquinius Thank you for the review. I am pleased to know that our clean rooms, concierge and cleaning staff met your expectations; however I note with concern your dissatisfaction towards our reception staff. I would like to take the opportunity to inform you that it should be a thing of the past now as...

Chinhoyi
Reviewed 7 February 2017

the place is so good, clean. the staff very friendly and helpful. the rooms are well maintained and clean with working air condition.their food was good, a lot of choices of well cooked and attractive meals. it was a good stay. maybe need to have more choices on TV channels

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Thank Meggis C
BRHManagement, General Manager at Bulawayo Rainbow Hotel, responded to this review

A refreshing day to you Meggis C Thank you for the affirmative review. My team is always excited to give you and all our guests a very comfortable and refreshing experience. We are also happy to inform you that we have since upgraded our TV system to allow our guests more channel viewership. Here’s looking forward to welcoming you back...

Reviewed 3 December 2016 via mobile

I came to this beautiful hotel two weeks ago.The stay was excellent.the rooms were fresh.the staff was lively.much credit goes to the front office staff in particular the ladies at the Call Center Cheryl and Fadzi as they were always vibrant and "refreshingly" responsive.Food in the dinning was fresh and staff was always ready to assist..The Hall Porters were helpful...

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Helpful?
Thank terry1287
BRHManagement, General Manager at Bulawayo Rainbow Hotel, responded to this review

Refreshing day to you, Terry 1287 Thank you for giving us a perfect rating on your review. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We definitely look forward to hosting you for your wedding and guarantee you of making it a memorable event. Please do not hesitate to call...

somalia
Reviewed 29 October 2016

"...Driving at night through the Park Route from Livingstone to Bulawayo, and finding a Hotel at 0100 hrs, that welcomes you without prior booking, ready to give you room service, and a hot bath instantly!... I must say my partner and I were abit skeptical at first because we had not checked out the premises through trip advisor so we...

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Helpful?
Thank thetrotter222
BRHManagement, General Manager at Bulawayo Rainbow Hotel, responded to this review

A refreshing day to you The trotter222 Thank you for the review. I appreciate the positive feedback about our hotel. I’m also glad you found our location very convenient. We take pride in catering to our guests’ needs the best way we can. If you are travelling to our area any time soon, please do not hesitate to book with...

Harare
Reviewed 26 October 2016 via mobile

We stopped over Bulawayo, from Botswana & we were very tired & hungry . Positives: 1. Welcoming & helpful staff. 2. Good room service. 3. Dinner placed by order is nice. Negatives: 1. Buffet had no variety, so we chose room service. 2. Expensive breakfast-$25/person!! 3. One towel in a double room! 4. The hotel has great potential but needs...

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Thank Melody M
BRHManagement, General Manager at Bulawayo Rainbow Hotel, responded to this review

A refreshing day to you Melody M Thank you for the review. I take note of all your concerns and am pleased to inform you that we have a variety of delightful menus for our guest’s selection. These are made to suite different budgets. We are also continuously developing our hotel in order to continue to stay abreast with international...

Victoria Falls
Reviewed 26 October 2016

I have been a guest in this hotel on numerous occasions and the last time was the week i spent at the hotel in September. I always choose this hotel for its location and access to the central business district and the numerous eateries in its vicinity The staff and management are generally friendly especially the lady at the alfresco...

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Thank Gee66
BRHManagement, General Manager at Bulawayo Rainbow Hotel, responded to this review

A refreshing day to you, Gee 66 Thank you for reviewing your stay with us. I am very happy to hear that our staff made you feel so much at home. This is one of the things we try to maintain in our hotel. Please note that your concerns have been taken up with the appropriate sections. We look forward...

Masvingo, Zimbabwe
Reviewed 18 October 2016

I stayed at the hotel for 4 nights and 4 days, I was conducting a training program at the hotel facilty. That means I stayed at the hotel and also worked from the hotel for 3 days. The hotel room was great, I stayed in a mini suite with a separate lounge from the bedroom. It had two LCD tvs,...

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1Thank 451lzk
BRHManagement, General Manager at Bulawayo Rainbow Hotel, responded to this review

A refreshing day to you 451lzk. Thank you very much for the review. I am happy that our staff measured upto your good expectations and that you overally enjoyed your stay with us. I note with concern the issues you have raised and I am pleased to let you know that our Housekeeping and Food and Beverages departments have since...

Reviewed 9 October 2016

Clean, comfortable all around. Food pricing needs review especially for local tourism. They have various promotions going and i happen to take advantage of the Stay 2 get 1 or something like that. Enjoyed my stay generally, although can get noisy from the night club down in the basement is you are on that side of the street.

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Thank Farai J
BRHManagement, General Manager at Bulawayo Rainbow Hotel, responded to this review

A refreshing day to you, Farai J Thank you for taking your time to review our hotel. We are glad you managed to utilise one of our promotions and that you enjoyed your stay. The hotel takes note of your concerns to do with our food pricing and would like to inform you that we have a variety of menus...

Reviewed 28 September 2016 via mobile

Overall a nice venue, although the staff could be much much friendlier. There is quite a palpable sense of disinterest and almost irritation on their behalf however. The facilities are functional, although they won't blow you away. Spacious, decent culinary variety. The location is a double edged sword. It's in the middle of the city, which means you have convenient...

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Helpful?
Thank Tonderai M
BRHManagement, General Manager at Bulawayo Rainbow Hotel, responded to this review

A refreshing day to you Tonderai. Thank you very much for reviewing our hotel. Your feedback is extremely valuable to us. We are glad you have brought to our attention your view on areas in which we need to improve. Our people management team continues to coach our service teams to uphold our service excellence thrust. Bulawayo Rainbow Hotel thrives...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Bulawayo Rainbow Hotel

Address: 10th Avenue And Josiah Tongogara | Box 1876, Bulawayo, Zimbabwe
Region: Zimbabwe > Bulawayo Province > Bulawayo
Price Range: $146 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bulawayo Rainbow Hotel 3*
Number of rooms: 172
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Questions & Answers

Here's what travellers have asked, with answers from Bulawayo Rainbow Hotel staff and other travellers.
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Questions? Get answers from Bulawayo Rainbow Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the hospital are much quieter.”
thetrotter222, 29 Oct 2016 | Read review
“Request a room away from the gym or night club over looking, request courtyard or Ascot facing room as they are much quieter”
Gee66, 26 Oct 2016 | Read review
“Higher floors have got less noise from the night clubs in the vicinity of the hotel.”
451lzk, 17 Oct 2016 | Read review
“Higher up and away from the lift area, that ensures a quiet room.”
Safariafficionado, 24 Jul 2016 | Read review
“Sixth floor if you want some alone time and room 228 has a balcony and nice 2King sized beds.”
78tawandaz, 6 Apr 2016 | Read review
5 of 5