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African Sun Amber Hotel Mutare

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African Sun Amber Hotel Mutare
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122 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Harare, Zimbabwe
Reviewed yesterday NEW

The hotel is conveniently located in the city centre, the area is quiet, However the parking on the front area is very small and restricted, and this goes the same for the main parking area. The dining room tables are small.

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Thank Q1005CVsm
Reviewed 4 days ago NEW

Good business-like hotel. Spacious and clean rooms with comfortable beds. Nice staff - but a lack og atmosphere and ambience all over the hotel. Centrally located in the town of Mutare with a decent restaurant.

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Thank mannamagda
Harare, Zimbabwe
Reviewed 1 week ago

I have been to numerous hotels in Zimbabwe that when it comes to chocolates that are given in the rooms every evening, Amber still gives one small box which is not bad. It is vital to note that others are distributing 2 or 3 boxes.

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Thank meetingb
Harare
Reviewed 1 week ago

I stayed at the Amber Hotel in December with my husband. We had a pleasant stay. The staff was welcoming and helpful. The meals are also good. The only thing I would recommend is a revamp of the elevators and also the toilets in the lower floors need a retouch..

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Thank Rubierox
Harare, Zimbabwe
Reviewed 7 December 2016

Pleasant place to stay, clean facilities although a renovation of the older infrastructure is required, particularly the unreliable elevator. Having to leave the hotel to access the gym is also a big turn off.

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Thank Brian D
Amber Hotel Mut... G, Guest Relations Manager at African Sun Amber Hotel Mutare, responded to this review

Dear Brian D Thank you for taking time to give us your feedback following your recent stay with us. We have taken note of your feedback regarding the need to renovate our infrastructure as well as having a gym on site. Let me reassure you that we are in the process of putting in place a plan to refurbish the...

Harare, Zimbabwe
Reviewed 22 November 2016

Pleasant hotel . Strategically located in town. Assistants always available, smiling and ready to help. Very clean and smart surroundings. More can be done to improve wifi connectivity in the fourth floor.

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Thank chorasa
Amber Hotel Mut... G, Guest Relations Manager at African Sun Amber Hotel Mutare, responded to this review

Dear chorasa Thank you for choosing to stay at African Sun Amber Hotel Mutare. It is a pleasure that you enjoyed your stay with us, we hope we will continue to offer you great service and be your home away from home. We have since increased our signal boosters to improve Wi-Fi connectivity on all floors.

Harare, Zimbabwe
Reviewed 19 November 2016

there has been some improvement. its more refreshing and cleaner. the television channels can be improved. maybe something has to be done about onsite parking, like advise guests that the hotel car park is full

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Thank nsz2016
Amber Hotel Mut... G, Guest Relations Manager at African Sun Amber Hotel Mutare, responded to this review

Dear nsz2016 I wish to thank you for taking time to give us feedback following your recent stay with us. We are always learning from experiences and indeed, such feedback is invaluable as it helps us to work on the areas that we fall short of expectations as well as reinforce those areas where performance is satisfactory. Once again we...

Harare, Zimbabwe
Reviewed 13 November 2016

Good experience at Amber. generally the service was okay and will be looking forward to another stay at the African Sun Amber Hotel in Mutare. The car park was safe and secure. The Internet was fair and l like the proximity of the Hotel to the CBD its an ideal hotel for a business visit

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Thank M4958YYdanielc
Amber Hotel Mut... G, Guest Relations Manager at African Sun Amber Hotel Mutare, responded to this review

Dear M4958YYdanielc Thank you for sharing your stay experience. We are pleased that overall, you enjoyed your stay with us. We look forward to hosting you again in the near future. Kind Regards Tinotenda C Mazhindu

Harare
Reviewed 10 November 2016 via mobile

Very efficient check in. Rooms clean and comfortable. Was only there for one night but the hotel had all the amenities required with efficient service. Location was good for business in Mutare. will syay again when next have to gobto Mutare.

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Thank Doorbox
Amber Hotel Mut... G, Front Office Manager at African Sun Amber Hotel Mutare, responded to this review

Dear Doorbox Thank you for choosing to stay at African Sun Amber Hotel Mutare. It is a great pleasure that you enjoyed your stay at our hotel, we hope we will continue to offer you great service and be your home away from home. Once again thank you for your support. Kind Regards Tinotenda C Mazhindu

Harare, Zimbabwe
Reviewed 1 November 2016

The service i got was beyond my expectation. From the car park right to check in staff was ready at hand to assist. So far its the best service i have experienced in any hotel in Zimbabwe ..including even 5 star hotels! I highly recommend it.

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Thank 430bn
Amber Hotel Mut... G, Guest Relations Manager at African Sun Amber Hotel Mutare, responded to this review

Dear 430bn Thank you for choosing to stay with us and we are glad to have exceeded your expectations. Indeed it is our responsibility to ensure that our services are seamless. Once again, thank you for your time and feedback, we look forward to hosting you again the near future. Kind Regards Sarudzayi Mubonderi

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Near African Sun Amber Hotel Mutare

Top-rated Attractions Nearby
Top-rated Restaurants Nearby

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The hotel is situated in the heart of the most picturesque city in Zimbabwe, Mutare. It is the ideal place for holiday and business visitors wishing to explore the misty Vumba and Nyanga Mountains in plush luxery. The hotel offers access to a wide range of attractions and beautifully decorated facilities, providing guests with comfort and convenience. ... more   less 

Additional Information about African Sun Amber Hotel Mutare

Address: Centre of Aerodrome Road & 3rd Street | PO Box 27, Mutare, Zimbabwe (Formerly Holiday Inn Mutare)
Region: Zimbabwe > Manicaland Province > Mutare
Price Range: $194 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — African Sun Amber Hotel Mutare 2.5*
Number of rooms: 94
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Questions & Answers

Here's what travellers have asked, with answers from African Sun Amber Hotel Mutare staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep on granting those medium size bathing soap unlike other hotels which are still giving small one making it difficult when bathing.”
 of 5 bubbles meetingb, 10 Jan 2017 | Read review
“the lift does make a bit of noise for rooms close”
 of 5 bubbles nsz2016, 19 Nov 2016 | Read review
“Rooms on the North West have got better scenic views. Higher floors have less noise from the bar or club on Fridays and weekends”
 of 5 bubbles 451lzk, 1 Sep 2016 | Read review
“Fourth floor has the best views, the ones facing the North.”
 of 5 bubbles carolineb254, 24 Aug 2016 | Read review
“Fruit bowls should be sent up as soon as the occupants get booked.”
 of 5 bubbles 548vd, 19 Aug 2016 | Read review
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