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Homewood Suites by Hilton Buffalo-Amherst

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Homewood Suites by Hilton Buffalo-Amherst
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546 Reviews from our TripAdvisor Community

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Showing 544: English reviews
Niagara Falls, Canada
Reviewed 6 December 2016

Mainly chose this hotel for the location to shops and attractions in Buffalo that we were visiting. The hotel does a good job of meeting its goals, I would stay there again, this my second visit for these purposes.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Chicago3612
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear Chicago3612; We are glad you chose our hotel during your recent stay and thank you for your feedback. I understand that when selecting a hotel, you are seeking a location for comfort and convenience. Thank you for choosing the Homewood Suites Buffalo / Amherst area and we look forward to seeing you again.

Buffalo, New York
Reviewed 6 December 2016

We only stayed one night at this hotel but the staff and service was wonderful and the room was great. It was very spacious and most importantly clean! And the pool was perfect for the kids to get out some energy!

Review collected in partnership with Homewood Suites by Hilton
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Thank 420aliciat
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Thank you so much for taking the time to share your experience at that Homewood Suites Buffalo-Amherst. It is our goal to provide gracious service and clean, well appointed rooms. Having a family enjoy their stay for one night is just as important as accommodating our 30 night stays. We hope you will come back and stay with us again,...

Reviewed 4 December 2016

A great place to stay in the Buffalo suburbs. Hotel is clean with nice kitchenettes and other amenities. Conveniently located. Accommodating staff. Rooms are spacious for the price. Mattresses and pillows were much softer than we prefer but linens were good quality. Free breakfast is heavy on carbs, lacks a lot of healthy choices but is still nice to have...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 281randb
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

I wanted to extend my appreciation for taking the time out of your busy schedule to complete the Trip Advisor review regarding your stay at the Homewood Suites Buffalo/Amherst . We try to make every guest feel welcome when entering the Homewood Suites and hope that they experience a pleasant stay while our guest. We use these comments to help...

Baltimore, Maryland
Reviewed 29 November 2016

They overcharged me and did not wanted to refund. Sofa bed has to be made by guest and the qualities of mattress, linen and blanket is absolutely terrible. Wont stay again, dont book if you expect Hilton Standard. I have stayed in better motels than this one for 1/4th cost.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank sziet2016
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear sziet2016, Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apologies in regards to the confusion with your nightly rate. We will investigate further to figure out why the confirmation Expedia sent you had a different rate than the one we had in our system. We understand...

Reviewed 29 November 2016

We had a large family event and everyone stayed here. The staff made sure we were all on the same floor, and were very helpful. Accommodations were spacious and parking spots aplenty. Only downside was a very poor breakfast, no veggie eggs, coffee not hot, artificial creamer, etc.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 224joanl
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear 224joanl, Thank You for staying with us and sharing your experience! We are glad to hear you enjoyed your accommodations. It was our pleasure making sure you had an enjoyable stay though we are sorry that you didn't think our breakfast selections were satisfactory. Your comments will be taken under consideration as we continually work to improve our guest...

Rochester, United States
Reviewed 29 November 2016

Very nice clean hotel, nice breakfast, clean rooms. staff very very helpful. stay away from room 104 very noisy outside ( not sure what it is? Electrical or heating units ) very nice pool and hot tub. hard to find time in there without children. need some adult time in there. Love kids but not when I want to relax.

Review collected in partnership with Homewood Suites by Hilton
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Thank Jerry J
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear Jerry J, Our entire staff takes great pride in making all of our guests feel at home and we are delighted that you took the time to mention the staff's friendliness & hospitality in your review. We did have a lot of children enjoying our pool over the holiday weekend. Your comments regarding an adult swim time will be...

New York City, New York
Reviewed 25 November 2016

Except today at the moment of check out Ray was rude, Melissa the manager did nothing even she was present. The breakfast was crowded, there were no tables to eat, we had to stand up for breakfast, the coffee was cold most of the time, and no hot cocoa for the kids, unlike our previous experiences there. The staff working...

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1Thank brodny
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service. We sincerely appreciate your feedback and are very sorry your stay was not what you deserve. Please also accept our sincere apologies in regards to your breakfast experience. During the dates of your stay,...

albany
Reviewed 24 November 2016

Loved the social hour ... free wine and great munchies. Accomodations were excellent. Very helpful staff. Good choices for breakfast. Comfortable bed. A little out of the way for business in downtown Buffalo.

Review collected in partnership with Homewood Suites by Hilton
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Thank squid107
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear squid107, Thank You for staying with us and sharing your experience! We are glad to hear you enjoyed our hotel. We look forward to seeing you again when your travels bring you back to Buffalo.

Pittsburgh, Pennsylvania
Reviewed 14 November 2016 via mobile

WOW - do not miss out on this gem in Amherst, New York! This was our first stay ever at a Homewood Suites and we were NOT disappointed! From the moment we walked in the door, fantastic front desk agent Ocean warmly greeted us and provided us with information about the hotel. (Side note -there is a cozy fireplace in...

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Helpful?
Thank TaylorBrooke0523
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear TaylorBrooke0523, Thank you for taking the time to complete our survey. As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind is a “must share” with our team. Our whole staff here at the Homewood Suites Buffalo/Amherst enjoys doing everything they can to accommodate our guests- and ensure...

Toronto, Canada
Reviewed 12 November 2016

We stayed at the Homewood Suites in Buffalo. The hotel staff was friendly and welcoming. The room just what we needed, somehow small yet spacious. We love having a kitchenette when we travel. I especially like the lightweight corelle dishes over ceramic. There were also extra device chargers, so we didn't have to take up all the outlets. A great...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Jennifer G
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Thank you for your wonderful review of the Homewood Suites Amherst. We truly appreciate your comments about the welcoming staff and amenities in the suites. Maybe the next time you are in the area, you will get a chance to try the Evening Social!

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Our hotel is perfectly situated in the quiet Buffalo suburb of Amherst, NY. The Homewood Suites by Hilton Buffalo/Amherst is located just one mile from the University of Buffalo and a quick 15 minutes drive from downtown Buffalo. Our all-suites hotel is perfect for families, business travelers, and extended stay guests. For your comfort and convenience we provide each guest with a complimentary breakfast every morning, complimentary dinner Monday through Thursday evenings as well. If you are in town for business take advantage of the business center and complimentary internet access. Each suite has a fully equipped kitchen with two-burner stove, microwave, and refrigerator. On your next visit to the Buffalo area be sure to consider the Homewood Suites Buffalo/Amherst. ... more   less 

Additional Information about Homewood Suites by Hilton Buffalo-Amherst

Address: 1138 Millersport Hwy, Amherst, NY 14226-1721
Region: United States > New York > Amherst
Price Range: $189 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Buffalo-Amherst 3*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Travelocity and Priceline so you can book your Homewood Suites by Hilton Buffalo-Amherst reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Buffalo Amherst Hotel Amherst
Homewood Suites Buffalo Amherst
Homewood Suites Amherst
Homewood Amherst
Hilton Amherst
Amherst Homewood Suites
Amherst Hilton
Hotel Style:
#1 Business Hotel in Amherst
#1 Family Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Buffalo-Amherst staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Buffalo-Amherst staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the top floor, very quiet.”
 of 5 bubbles BigWorldViews, 9 Nov 2016 | Read review
“Corner rooms are bigger.”
 of 5 bubbles natachad245, 25 Oct 2016 | Read review
“There are no views or rooms better than the others, it just depends how high up you want to be.”
 of 5 bubbles John_CNorfolk, 27 Aug 2016 | Read review
“Higher floor on the courtyard side.”
 of 5 bubbles PappysCorsair, 22 Aug 2016 | Read review
“courtyard or lobby facing rooms are much quieter”
 of 5 bubbles 988jayf, 19 Aug 2016 | Read review
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