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DoubleTree by Hilton Hotel Buffalo - Amherst

994 reviews
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Traveller (115)
Room & Suite (28)
Dining (4)
Overview
  • Excellent45%
  • Very good30%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“double tree”(84 reviews)
“cookies”(112 reviews)
“front desk”(106 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Family Rooms
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Buffalo - Amherst
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (994)Write a Review
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149
73
32
Show reviews that mention
All reviewsdouble treecookiesfront deskhardwood floorsnice hotelstarbucks coffeeniagara fallscleaning staffrooms are cleanpool and hot tubbed was comfortablegreat place to stayfitness roomexcellent staynorth campusfree breakfastbuffalo
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11 - 15 of 988 reviews
Reviewed 8 December 2017

Travel here on business often staff and facilities are always great certainly can recommend this hotel you will not be disappointed don’t forget you always get a warm cookie Easy on and off to the 290 as well

Review collected in partnership with DoubleTree by Hilton
Thank stevedJ6598HB
Response from Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - AmherstResponded 4 weeks ago

Dear stevedJ6598HB, Thank you for recommending us and staying with us when in the area on business. Happy that you enjoy the cookies! Regards,

Reviewed 5 December 2017

Excellent place to stay. Very efficient and helpful staff from front desk to chambermaids. Very good value for money. Rooms have everything you could ask for ... fridge, microwave, TV with good color & reception. Could have better channel selection (ESPN .. no hockey games)More

Review collected in partnership with DoubleTree by Hilton
Thank James P
Response from Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - AmherstResponded 3 weeks ago

Dear James P, Thank you for choosing to stay with us at the DoubleTree by Hilton - Buffalo/Amherst. I will be sure to pass along your compliments to our staff. We hope to see you again should your travels bring you back to the area....More

Reviewed 4 December 2017

Service is outstanding here and rooms are immaculate! I have stayed here numerous times and they never disappoint! I highly recommend for a leisure or business traveler to stay here. Very safe environment as well!

Review collected in partnership with DoubleTree by Hilton
Thank R375WYmarym
Response from Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - AmherstResponded 3 weeks ago

Dear R375WYmarym, Thank you for making us your hotel of choice when in the area! We realize you have many options when in Buffalo/Amherst. I will pass your comments along to the staff and we look forward to seeing you on your next visit. Regards,

Reviewed 1 December 2017

We Had an excellent stay. Especially being away for Home on Thanksgiving. We were in town to spend the holidays with Family...And this will be our go to Hotel for our future visits. Thank You again for a wonderful stay.

Review collected in partnership with DoubleTree by Hilton
Thank Robyn K
Response from Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - AmherstResponded 3 weeks ago

Dear Robyn K, So happy that you choose to stay with us during the Thanksgiving holiday. It's wonderful to spend the holidays with family. We will see you next year! Regards,

Reviewed 28 November 2017

The rooms were small and had no refrigerator. To be fair they were clean and the beds were comfortable. The staff was not very accommodating to our group and offered no common area for us to share a meal or socialize.More

Review collected in partnership with DoubleTree by Hilton
Thank davidjV42KN
Response from Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - AmherstResponded 3 weeks ago

Dear davidjV42KN, I am sorry to hear that we failed to meet your expectations during your recent stay. Unfortunately, it appears that your stay was on a weekend where all of our meeting rooms were unavailable. I apologize that we were unable to accommodate your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$109 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Amherst
#4 Family Hotel in Amherst
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Amherst
#4 Family Hotel in Amherst
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (115)
Room & Suite (28)
Dining (4)
Pool & Beach (1)
Hotel & Grounds (99)
Bathroom (8)
Business Centre & Event Rooms (1)
Questions & Answers
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Daniel J
25 June 2016|
AnswerShow all 3 answers
Response from Nancy D | Reviewed this property |
I am a Blue Level Member and there was not a free breakfast. Hope this helps! Enjoy your stay! Nancy
1
Vote
elrickgirl
8 July 2015|
Answer
Response from Judy G | Property representative |
Good Morning...Wifi is complimentary at our hotel at all times. It's available in all the public spaces and overnight rooms. Let me know if you have any other questions. Thanks!
0
Votes
Room Tips
"Insist you are not in a room with an adjoining pass through room."
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"Book through Hilton and use rewards to get better room."
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"Join Hilton Honors to try to get the higher floors away from elevators"
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"Good value"
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