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DoubleTree by Hilton Hotel Buffalo - Amherst

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DoubleTree by Hilton Hotel Buffalo - Amherst
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878 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Buffalo - Amherst
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Showing 878: English reviews
Willoughby, United States
Reviewed 4 weeks ago

The Breakfast was ok. The lunch/dinner was not good. Bar service was good. Rooms are fine. Overall service was good. There is nothing that would make me want to come back, but also nothing that I would point to that would make this hotel one to avoid. I'm indifferent, although I doubt that is what they were shooting for.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Eric C
Toronto, Canada
Reviewed 5 weeks ago

We went for a shopping trip. We've been to this area before. We requested extra bath products and towels and coffee cups. None of these requests were met. No cot was offered No complimentary breakfast offered But they were all polite and very sorry when I went to complain.

Review collected in partnership with DoubleTree by Hilton
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Thank sandy g
MERIDEN, United States
Reviewed 5 weeks ago

Service was great. I am gluten and dairy free and they made the meals were perfect. Chef took extra care. Room was comfortable with great pillows. Clean and perfect. Refrigerator in the room. My visit was during the first rounds NCAA basketball and ND was there. They did not miss a step with their service levels even with all the...

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Thank Y2637XVpatriciar
Chelmsford, Massachusetts
Reviewed 18 March 2017

I Thought the hotel was great. Either new or recently redone and the mattress was awesome and for me to consciously noticed that is compliment in and of itself. Breakfast was a little expensive in the morning but decent. Location is fantastic especially if you are going to U of B.

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Thank Scott237
Carmel, IN, United States
Reviewed 12 March 2017

Lobby was nice and clean. Check-in was efficient. Coffee on Tuesday and Wednesday at the end of the hall for Hilton Rewards-wish they had more days of this. Location was excellent to university, restaurants, and mall.

Review collected in partnership with DoubleTree by Hilton
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Thank tinagI7342CB
Chicago, Illinois
Reviewed 12 March 2017

Very convenient and centrally located property. Close to SUNY Buffalo North Campus, Airport, downtown Buffalo and Niagara Falls. The rooms were a good size and very clean and comfortable. I have stayed in a number of hotels for work and vacation and the service at this property ranks among the very top. We were cordially greeted upon our arrival by...

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Thank chinr1
Long Island, New York
Reviewed 10 March 2017 via mobile

The usual nice clean hotel convenient to University of Buffalo, The City, Niagara Falls and major roads, service was good helpful, close to restaurants. Starbucks coffee. Rooms clean, pool and hot tub, good

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Thank jon O
Marboro MA, United States
Reviewed 8 March 2017

The hotel staff was clean, courteous, and helpful. I just did not find it to be a good value because the rooms where small and seemed cluttered. In addition to this there was free cookies instead of free coffee. I do have say the rooms where kept clean and the bed was comfortable.

Review collected in partnership with DoubleTree by Hilton
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Thank Michael M
Akron, Ohio
Reviewed 8 March 2017 via mobile

My friends and I spent the night at this Double Tree en route to Toronto. The hotel is up to date and nicely decorated. Our room was standard but nice. The lobby has a restaurant that serves food relatively late for a hotel, 11:00 pm. The pizza we got was good and the cookies at check in are always a...

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Thank muckates
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear muckates, Thank you for choosing to stay with us while on your way to Toronto. I'm pleased that we were able to accommodate your late night meal needs. We hope to see you again for any future trips. Regards,

New York City, New York
Reviewed 8 March 2017

Great location to the rinks we were playing at. Nice room very helpful staff and great shuttle service. Pick up and drop off service was fantastic. I would stay there again. Close to some good place to eat

Review collected in partnership with DoubleTree by Hilton
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Thank U1370QCmichaelb

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Buffalo - Amherst welcomes you with an innovative blend of contemporary design and traditional hospitality. Conveniently located just off I-290 in Amherst, NY, the hotel is between downtown Buffalo and beautiful Niagara Falls. Park your vehicle in the hotel parking lot and fly from our suburban, northeast Buffalo hotel, just 10 minutes from Buffalo International Airport. Drive less than one mile to the University of Buffalo North Campus (SUNY) and only minutes to shopping, dining, and entertainment. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Buffalo - Amherst

Address: 10 Flint Rd, Amherst, NY 14226-1047 (Formerly Hotel Indigo Buffalo Amherst)
Region: United States > New York > Amherst
Price Range: $143 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Buffalo - Amherst 3.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Hotel Indigo Amherst
Amherst Hotel Indigo
Hotel Style:
#4 Business Hotel in Amherst
#5 Family Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Buffalo - Amherst staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Buffalo - Amherst staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor was great.”
DennisPatrick28, 19 Feb 2017 | Read review
“look before accepting your room... We were in a rush or should not have kept our room.”
RaymondA722, 7 Feb 2017 | Read review
“Stay away from the Lobby if you want quiet”
163bobt, 5 Dec 2016 | Read review
“I use the Hilton Honors app on my phone and it lets you check in and choose your room from the app.”
Nw8517, 26 Oct 2016 | Read review
“It was quiet throughout the building, but we always request a room away from the elevators.”
B1676PFdanr, 17 Oct 2016 | Read review
5 of 5