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DoubleTree by Hilton Hotel Buffalo - Amherst

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DoubleTree by Hilton Hotel Buffalo - Amherst
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879 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Buffalo - Amherst
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Showing 879: English reviews
Utica, Mississippi
Reviewed 17 November 2016

The staff was very pleasant and helpful. The hospitality was awesome. I would definitely stay there again. The rooms were spacious, clean and comfortable. The hardwood floors were gorgeous. I would recommend them in a heartbeat.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank V8660NUtinab
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear V8660NUtinab, Thank you for choosing to stay with us at the DoubleTree by Hilton - Buffalo/Amherst. I'm happy that you enjoyed our rooms, especially the hardwood floors! I will pass your comments along to the staff and we hope to see you again! Regards,

Reviewed 17 November 2016 via mobile

Visit was for business for two nights. The Bar and restaurant was exceptional which was my first stop being very hungry after a long day of work, but the room was outstanding wood flooring very contemporary, new , very very clean , just wow is all I can say, the staff was truly professional yet very courteous. This is a...

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Helpful?
Thank Matthew B
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Matthew B, I am so happy to hear that you enjoyed your stay with us at the DoubleTree by Hilton - Buffalo/Amherst. I will be certain to pass your comments along to our staff! We look forward to seeing you again! Regards,

WHITBY
Reviewed 16 November 2016

Very clean and comfortable hotel. Staff were pleasant and helpful. Lovely pool and hot tub. Excellent for shopping at Galleria or Boulevard Malls. Near the highway but quiet and convenient. Great pool and hot tub.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank MAUREEN M
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Maureen M, Thank you for staying with us while in the area shopping. I'm happy to hear that you were able to take the time to enjoy our pool & hot tub! We hope to see you again when you are back in the area. Regards,

Las Vegas, Nevada
Reviewed 13 November 2016

The staff was amazing here. I was in a car accident while there,unfortunately.This nicest gentleman from the hotel came & picked me up from the hospital& they even gave my Husband & I a free dinner & a bottle of wine.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ltucci63
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Itucci63, I am so sorry to hear that you were in an accident while in town. I certainly hope everything has worked out for you. I hope to see you again, should you be back in the area. Regards,

Reviewed 11 November 2016 via mobile

Very nice decor and accommodations. Beds were very comfortable and a variety of pillows to chose from. Rooms were nice and quiet. Room service food was good and the prices were very reasonable. Hotel bar had a very nice selection and the staff was very friendly without being obtrusive.

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Helpful?
Thank Gary V
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Gary V, Thank you for choosing to stay with us at the DoubleTree by Hilton - Buffalo/Amherst. Unfortunately, the weather here won't be warming up anytime soon, but we do hope to see you again! Regards,

Houston, Texas
Reviewed 8 November 2016

Clean, good location, good breakfast options, excellent service, easy check in/out. Internet connection complementary with HHonors rewards. Very close to major routes & highways. Comfortable bed & you can control room temp.

Review collected in partnership with DoubleTree by Hilton
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Thank Buks73
Reviewed 8 November 2016

Average. Great badging. Double Tree. Remodeled motel with wood floors in room. Tiny Bathroom. Had to stand in corner to open and close door. Knees hit door when sitting on toilet. Bed is higher than usual, not comfortable.

Review collected in partnership with DoubleTree by Hilton
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Thank 938kennithd
Lowell, Massachusetts
Reviewed 8 November 2016

My husband and I enjoyed our stay this weekend. Other than a very small bathroom and a few housekeeping issues, we were very pleased. The staff is very accommodating and make an honors member feel very welcome. The bed was incredibly comfortable. We would definitely recommend staying here and look forward to returning.

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Thank Linda B
Boston, Massachusetts
Reviewed 7 November 2016

The hotel is conveniently located next to the north campus of University at Buffalo. It is well maintained and the staff are friendly and helpful. The rooms are clean and comfortable. Could be better if there is an onsite restaurant with more food variety.

Review collected in partnership with DoubleTree by Hilton
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Thank chhoisham
Baltimore, Maryland
Reviewed 2 November 2016

My husband and I stayed here when we went to a Bills game. Our room was great! Clean, spacious, and quiet. The service that we received was great. The best part was the endless COOKIES!!!! The staff was amazing and we'd definitely stay here again.

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Helpful?
Thank prock1984
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear prock1984, I'm glad you enjoyed your stay here, even though the Bills lost the last game (if your a Bills fan:) ) We hope to see you again! Regards,

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Buffalo - Amherst welcomes you with an innovative blend of contemporary design and traditional hospitality. Conveniently located just off I-290 in Amherst, NY, the hotel is between downtown Buffalo and beautiful Niagara Falls. Park your vehicle in the hotel parking lot and fly from our suburban, northeast Buffalo hotel, just 10 minutes from Buffalo International Airport. Drive less than one mile to the University of Buffalo North Campus (SUNY) and only minutes to shopping, dining, and entertainment. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Buffalo - Amherst

Address: 10 Flint Rd, Amherst, NY 14226-1047 (Formerly Hotel Indigo Buffalo Amherst)
Region: United States > New York > Amherst
Price Range: $146 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Buffalo - Amherst 3.5*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotwire, Priceline, Hotels.com, Travelocity, Cancelon, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel Buffalo - Amherst reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Indigo Amherst
Amherst Hotel Indigo
Hotel Style:
#4 Business Hotel in Amherst
#5 Family Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Buffalo - Amherst staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Buffalo - Amherst staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor was great.”
DennisPatrick28, 19 Feb 2017 | Read review
“look before accepting your room... We were in a rush or should not have kept our room.”
RaymondA722, 7 Feb 2017 | Read review
“Stay away from the Lobby if you want quiet”
163bobt, 5 Dec 2016 | Read review
“I use the Hilton Honors app on my phone and it lets you check in and choose your room from the app.”
Nw8517, 26 Oct 2016 | Read review
“It was quiet throughout the building, but we always request a room away from the elevators.”
B1676PFdanr, 17 Oct 2016 | Read review
5 of 5