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Red Roof PLUS+ University at Buffalo Amherst

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441 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof PLUS+ University at Buffalo Amherst
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Showing 436: English reviews
Reviewed 14 May 2015

I had the pleasure of staying here in April 2015. The front desk personnel were very friendly and answered all my questions. The wi-fi is very good since they switched providers. Room was very comfortable and clean.

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Helpful?
Thank Al W
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for staying with us and writing a review about your experience. We appreciate you mentioning our friendly service, clean rooms, and good wifi. We are always looking for ways to improve our guests stay and one of those improvements was upgrading our wifi. Once again thank you for staying with us and we look forward to seeing you...

Grand Rapids, Michigan
Reviewed 11 May 2015

The room was quite clean although very small. Great for a one-night stay with easy access on and off of I-290. While the WiFi didn't work -- and frankly I wouldn't have used it anyway: they don't used a secure password system. But at half the price of hotels in the area this is a great value. Parking was directly...

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Thank Paris-Cemeteries
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for choosing to stay with us and taking the time to write a review about your stay. We appreciate you mentioning our clean rooms , great location, and great value. I am sorry that you experienced an issue with our wifi. We are always working to provide our guests with the best wifi service. Once again thank you...

Toronto, Canada
Reviewed 11 May 2015

David at the front desk is amazing. He was quick, efficient, knowledgeable, and has a great personality. His service alone makes us come back a couple times per year. Rooms are a good value for your money and located right off the highway (but far enough that you don't hear the highway). Added bonus that they have pet friendly room

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Helpful?
Thank Jon_Laura_Gryphon
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for being a loyal guest and taking the time to write a review about your stay. We appreciate you mentioning our great staff, great location, and our good value for our rooms. I will make sure to share your kind words with David. He has been a valuable asset to our hotel and I am so glad that...

Toronto, Canada
Reviewed 5 May 2015

We just got back from a night at red roof Amherst. We had stayed at the one near the BUF airport in March and were happy with our stay so gave it a shot again and for the price of $67 was worth the cost. Seems to be consistent brand experience with the room being cleanish, could be better, as...

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Helpful?
Thank L C
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for staying with us and letting us know about your stay. We appreciate you mentioning that our brand has a consistent standard of good rooms at a great value. I am sorry that there were some details that my cleaning staff missed prior to your arrival. I will make sure to share your comments with my staff so...

Belfast, New York
Reviewed 4 May 2015

I had the pleasure of being greeted by the nicest representative of your company, David Monegro. What a pleasant greeting and very professional. This alone would be the only reason why I would ever come back at this location. I requested a downstairs room and got automatically upgraded and having ALWAYS used my AAA discount at other locations it was...

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Helpful?
Thank Rod E
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for being a loyal Red Roof guest and taking the time to write a review about your stay. We appreciate you mentioning our great staff, David Monegro in particular. He has been a valuable member of our team for a few years now and always goes above and beyond for our guests. I am so glad that he...

New York City, New York
Reviewed 23 April 2015

I have been staying at the Red Roof Inn Amherst for about twenty days a year since 2011. The staff at the Inn - Stephanie, Lisa, David and Dave are all very friendly and go out of their way to assist you. The manager - Shawn is very guest focused and runs an excellent Inn. The Inn is located near...

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Helpful?
Thank Mitchell P
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for being such a loyal guest and taking the time to write a review about your experiences. We appreciate you mentioning all our great staff, the clean rooms, and our great location. We look forward to seeing you each time you come into town. Thank you again for staying with us and we will see you again soon.

Binghamton, New York
Reviewed 16 April 2015

While the rooms smelled funky, they were clean. But it felt like a monastery, with thin blanket, tiny bath, and a tiny packet of tissues, and it is quite noisy, since all rooms open to the outside. Staff appeared friendly, but when a problem arose, the opposite was true. Don't forget anything in the room -- You won't be able...

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1Thank MAK607
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for staying with us and writing a review about your stay. Thank you for mentioning our clean rooms. I am sorry that you found our rooms to be small. We do have some rooms that are larger with more amenities. Next time you stay with us try our Premium rooms. The Premium rooms come with iron and board,...

Buffalo, New York
Reviewed 8 April 2015

Our stay was from 3/31-4/2/2015, and we ran into a few problems. Our room wasn't very clean. The employee Staphine went out her way to make our stay very comfortable. Plus to my amazement she gave us a free stay the next day. She went above the call of duty to make our stay a good one. The next day...

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Helpful?
Thank powellselina4
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for deciding to stay with us and taking the time to write a review about your stay. I am very sorry that the condition of your room was not up to our standards upon your check-in. I am happy to see that both Lisa and Stephanie were able to correct the situation quickly and to your satisfaction. Once...

toronto
Reviewed 4 April 2015

My family checked in here at 20:30 on April 3, 2015. I have a Free Night Certificate which I used. The front desk staff, Dave, was unwelcoming and unfriendly. No greeting, never smiled and never gave any detail regarding breakfast availability and check out time. He should get re-training by Red Roof regarding customer service. He assigned us at Rm....

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Helpful?
Thank TorontoRaptorfan
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for staying with us and taking the time to write a review about your stay. I am glad that when you were moved to 148 you enjoyed your stay in one of our Premium Rooms. I am very sorry about the actions of my staff and the condition of your first room upon arrival. We strive to make...

Towson, United States
Reviewed 1 April 2015

The convenience to University @ Buffalo North Campus was excellent! The room was clean and spacious for just one person. Having a fridge always makes a difference. The bathroom was simple but clean. The only thing to improve on, are the bed pillows. All 4 pillows were extremely firm. A better pairing would be 2 soft & 2 firm. Better...

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Helpful?
Thank Vicky C
RRI104, General Manager at Red Roof PLUS+ University at Buffalo Amherst, responded to this review

Thank you for choosing to stay with us and taking the time to write a review about your stay. We appreciate you mentioning our great location to the campus and our clean rooms. I am sorry that you found the pillows to be firm and thank you for your suggestion about putting two different types of pillows on the bed...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof PLUS+ University at Buffalo Amherst

Address: 42 Flint Rd, Amherst, NY 14226-1047
Region: United States > New York > Amherst
Price Range: $75 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ University at Buffalo Amherst 2.5*
Number of rooms: 108
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Also Known As:
Red Roof Inn University At Buffalo Amherst Hotel Amherst
Red Roof Inn Amherst
Amherst Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Amherst
#4 Family Hotel in Amherst
#6 Business Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ University at Buffalo Amherst staff and other travellers.
2 questions
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Eatontown, New Jersey
over a year ago

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Questions? Get answers from Red Roof PLUS+ University at Buffalo Amherst staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior kings and plus rooms are best value”
 of 5 bubbles tomleyes, 30 Nov 2016 | Read review
“I described this as a Budget Hotel, but the quality and amenities of the rooms are not Budget. They are first class and excellent value.”
 of 5 bubbles PGshopper, 30 Nov 2016 | Read review
“Try to get an upgraded room”
 of 5 bubbles barbaraa22, 11 Oct 2016 | Read review
“Be willing to pay a little extra...look for discounts in travel magazines and internet.”
 of 5 bubbles melanieg5, 16 Sep 2016 | Read review
“no elevator, so if stairs are an issue, book the first floor”
 of 5 bubbles rpaters53, 13 Sep 2016 | Read review
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