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Sleep Inn

TravelocityUS$99*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$136*
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Sleep Inn
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256 Reviews from our TripAdvisor Community

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Showing 249: English reviews
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Drummondville, Canada
Reviewed 2 weeks ago via mobile

Nice, clean hotel with a great team. Very helpful and always smiling. The kids had fun in the indoor pool while the adults were in the spa. Very easy access, this place has been part of the success of our trip!

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Helpful?
Thank Genevieveowner
B_Perillo_GM, Manager at Sleep Inn, responded to this review

Dear Genevieveowner, I am thrilled that our hotel has been part of the success of your trip! I will definitely share your kind words with the entire hotel team, as I am sure they will be equally pleased to know their efforts are noticed and appreciated. We look forward to welcoming you back soon. Kind regards, Sarah Mye Operations Manager

Syracuse, NY
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Your front desk people are SUPER! Welcoming, friendly, helpful. Though I come to Buffalo to have dental work done, I try to make a mini vacation out of it and enjoy the cable TV I don't subscribe to at home. Stayed in a different accessible room, 420: RIGHT off the elevator, so don't let the 4th floor idea scare you....

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Helpful?
Thank Johanna56
About Hotel's Favourite Review
B_Perillo_GM, Manager at Sleep Inn, responded to this review

Good afternoon Johanna56, Thank you so much for your kind words and rating! At the Sleep Inn we strive to provide our guests with a home away from home feeling, welcoming everyone. The cookies at check in seem to be a real favorite especially when you have had a long day, they're a nice treat. On behalf of our entire...

Montgomery, Texas
Reviewed 4 weeks ago

This place is clean, breakfast is good, service is good and the price is right. It is not the Ritz, but it is also less than $100 a night. You will not be unhappy with a choice to stay here. Location is convenient to most of Buffalo, The Falls and the Border also.

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Helpful?
Thank mematdelta
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Good morning Mematdelta, Thank you for your survey of our hotel. We pride ourselves on providing exceptional service with clean facilities. I am glad to hear you were able to enjoy our hot breakfast that is included in the cost of the hotel room. While traveling it is extremely convenient when the hotel you stay at serves and includes breakfast...

Maryland
Reviewed 27 January 2017

This hotel scores above average in every category. Except size. If you are a single traveler, or maybe a couple staying one night, I recommend the Sleep Inn. Chris, at the front desk, welcomed me and checked me in quickly, happily accommodating my request for a ground-floor room. Our room was clean, well-appointed and the mattress was very comfortable. There...

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Helpful?
Thank Chester329
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Dear Chester329, Thank you for your most recent Trip Advisor comments about our hotel. We take great pride in our property and we are happy you found it to be pleasing and welcoming. I do apologize the size of the rooms were not up to your standard. We look forward to the next time you are in town and we...

Drummondville, Canada
Reviewed 5 January 2017

We have been at this hotel for a few days vacations with the kids. They played in the indoor pool and the spa. The breakfast was really nice and the place is super clean. The staff is friendly and helpful. We would definitively go back if we have to go that way!

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Helpful?
Thank Genevieveowner
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Dear Genevieveowner, Thank you for your review of our hotel. We always like being a place families can come and enjoy time together. We enjoy being a 'home away from home' for all of our guests. We look forward to seeing you again the next time you are in town. Thank you, Brittney Perillo

Bowmanville, Canada
Reviewed 4 January 2017

I have stayed at this hotel dozens of times in the past, NO LONGER! The Management and staff (Brittany & Jason specifically) were cold, showed zero empathy and unapologetic for their actions. A simple phone call and courtesy would have been appreciated and a reasonable expectation. Not sure if it is common practice in the Buffalo area but where I...

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Helpful?
Thank BTreen
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Dear Mr. Treen, We sincerely appreciate your business from previous stays at the Sleep Inn. I apologize that we are unable to accept packages for you in the future unless you are a registered guest. We have enjoyed serving you and hope to be of service to you again in the future. Thank you, Brittney Perillo

Markham
Reviewed 15 December 2016

Stayed here for one night after doing some shopping at the outlet. Room is clean and bright, just a hint of cigarette smell but acceptable. The bed could be a little firmer, but we still had a decent night rest. Location is close to Target and walmart if you want to do some additional shopping at night (24 hrs walmart)....

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Helpful?
Thank gng1412
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Dear CNG27, Thank you for your survey of our hotel. I am happy that you enjoyed your stay with us. We are close to all of the main shopping stores and strip malls and enjoy that our guests can benefit from that. I apologize the bed was too firm for you. If you return please let us know if we...

Hamilton, Canada
Reviewed 8 December 2016

I stay at this hotel about 4 times a year for about the last 6 years or more, you truly feel welcome from the minute you walk in the door.Thank you to all the front desk staff, housekeeping staff and management for always making our stays special.Chris,Jason,and Alicia, a special "thank you" you are all awesome at making guest feel...

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Helpful?
Thank Lori-Ann1967
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Lori-Ann1967, Thank you for your kind words regarding our staff. We always strive to make our guests feel like family and with a review like this, we are so pleased. We are grateful you stay with us and enjoy making your stay every time. I will make sure all of the above staff members are recognized for their efforts in...

Ottawa, Canada
Reviewed 30 November 2016

We were here for two nights. Right from the get go we were impressed by the friendliness and helpfulness of the Front Desk. Chris helped us walk through a messy reservation (our fault using Expedia), and even offered off shift assistance if needed. This Sleep Inn is super clean! It even smells good. Maybe recently upgraded, but housekeeping is really...

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Helpful?
Thank 444Jocelyn444
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

444Jocelyn444, Thank you so very much for your most recent review of our property. Chris and Alecia are great staff members of ours and I will be sure to pass on our gratitude to them for taking such great care of you. We look forward to welcoming you back again.

New Delhi, India
Reviewed 1 November 2016

For our trip to Niagra falls, we found the Sleep Inn to be a great neat hotel that provides value for money. Complimentary included Free hot breakfast & Free WiFi. This hotel is located in a quite area and access easily accessible from I-290. Hotel is maintained very well. Though we stayed only for a night, we plan to return...

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Helpful?
Thank Ashok G
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Hello Ashok G, Thank you for your feedback regarding your stay at our hotel. We are so glad you got to experience a Wonder of the World that is Niagara Falls as well as enjoy our hotel. We look forward to welcoming you back for an extended stay. We have a lot of attractions around our hotel and are sure...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Sleep Inn

Address: 75 Inn Keepers Ln, Amherst, NY 14228-3532
Region: United States > New York > Amherst
Price Range: $139 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with HotelsforEveryone, Expedia, Hotwire, Hotels.com, Travelocity, Booking.com, Priceline, Choice Hotels, Cancelon, Cheap Tickets and HotelQuickly so you can book your Sleep Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Hotel Amherst
Sleep Inn Amherst
Amherst Sleep Inn
Hotel Style:
#3 Family Hotel in Amherst
#7 Business Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn staff and other travellers.
1 question
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Questions? Get answers from Sleep Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Accessible rooms have the hand held shower sprayer I must have. Lighting is perfect!”
  • Soft, comfy, firm mattress. Clean bedding. Would prefer longer pillows.
  • Nice TV, coffee maker and area to write. Pine tree outside of room.
  • Large shower stall w/pull down seat. Plenty of towels.
  • Plenty of room for your toiletries: lighting is also>adequate
  • Room 110 (an accessible room) King Sized Bed
  • Clean and spacious. More towels/toiletries? Just ask.
  • Comfy, clean bed/pillows in 402
Johanna56, 6 Apr 2017 | Read review
“we stayed on the ground floor, still quiet”
gng1412, 15 Dec 2016 | Read review
“Anyplace to stay in this hotel, you will be comfortable”
Lori-Ann1967, 7 Dec 2016 | Read review
“We were on top floor. Very quiet. Fast elevator service.”
444Jocelyn444, 30 Nov 2016 | Read review
“Room 110 was just a few steps from the breakfast room and front desk. Also a safer place to be.”
  • Soft, comfy, firm mattress. Clean bedding. Would prefer longer pillows.
  • Nice TV, coffee maker and area to write. Pine tree outside of room.
  • Large shower stall w/pull down seat. Plenty of towels.
  • Plenty of room for your toiletries: lighting is also>adequate
  • Room 110 (an accessible room) King Sized Bed
  • Clean and spacious. More towels/toiletries? Just ask.
  • Comfy, clean bed/pillows in 402
Johanna56, 28 Oct 2016 | Read review
5 of 5
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US$99* /night
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Prices are for 1 room, 2 adults
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