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Traveller (67)
Room & Suite (58)
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Overview
  • Excellent41%
  • Very good45%
  • Average9%
  • Poor2%
  • Terrible3%
Travellers talk about
“yogurt”(25 reviews)
“peanut butter”(4 reviews)
“front desk”(40 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (275)
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Traveller rating
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118
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All reviewsyogurtpeanut butterfront deskpool and hot tubtwo nightsshower stallbuffalo areaniagara fallsgreat location for shoppingwould stay here againsliding doorone night staya great staythe staff was friendly and helpfulquiet locationrestaurants and shoppingclean hotel
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11 - 15 of 268 reviews
Reviewed 25 August 2017 via mobile

The hotel has smoking rooms. Which are on the same floor as non smoking rooms. As soon as you get off the elevator the cigarette smoke hits you in the face. I asked to be moved to a different floor and they said they couldn't....More

1  Thank Jennifer H
Reviewed 23 July 2017 via mobile

This hotel was very nice. The grounds are well manicured. The hotel it's self was very clean. The hotel staff was very friendly and helpful. Our room was quiet and also very clean. There are also plenty of places close by to grab a bite...More

Thank Sunshine62011
Response from B_Perillo_GM, General Manager at Sleep InnResponded 2 August 2017

Sunshine62011, Thank you for your most recent comments about our hotel. We always love feedback from our guests. People like you are the reason we do what we do. We look forward to welcoming you back soon. Brittney

Reviewed 18 July 2017 via mobile

The Sleep Inn was the perfect place for our family to hold a reunion. The staff was very accommodating, especially Jason. The rooms were satisfactory and the swimming pool was superb. A hot breakfast was served everyday and coffee and tea is available 24 hours...More

Thank Gwen H
Reviewed 13 July 2017 via mobile

Stayed there twice. Made reservations and had to pay well in advance. We got the room right by the elevator/ice machine. We complained about the noise but it did no good. I am always amazed at how rude other guest are in the middle of...More

Thank Patricia T
Response from B_Perillo_GM, Manager at Sleep InnResponded 14 July 2017

Good afternoon Patricia, I am sincerely sorry to hear about your experience staying with us over the 4th of July weekend. We were as you said, very busy that weekend occupying a full house of guests. I can imagine your frustration during breakfast. Due to...More

Reviewed 6 July 2017 via mobile

Family vacation. Clean room, comfortable beds, accommodating staff, nice pool, quiet location. Breakfast is decent. Would definitely stay again for the price. Beds are on small size --but we requested a rollaway bed.

Thank angeln222
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$102 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Amherst
#7 Business Hotel in Amherst
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
US$102 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Amherst
#7 Business Hotel in Amherst
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (67)
Room & Suite (58)
Dining (7)
Pool & Beach (6)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Tracey S. K
10 March 2015|
Answer
Response from Brianna M | Property representative |
Hi Tracey, At this time, we do not have guest laundry on property. There is a coin operated facility a mile away from our hotel. However, if you would like, we can arrange for our hotel to wash the uniforms overnight and... More
0
Votes
Room Tips
"Unless they fix the problems, I'm not sure."
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"Higher floors are quiet."
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"The top floor is quiet and the view from the back of the hotel is nice."
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"Accessible rooms have the hand held shower sprayer I must have. Lighting is perfect!"
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