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Buffalo Marriott Niagara

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Traveller (103)
Room & Suite (64)
Dining (5)
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Overview
  • Excellent34%
  • Very good42%
  • Average15%
  • Poor4%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (863)
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All reviewsthe concierge loungeoutdoor poolbreakfast buffetshuttle servicefront desk stafffull servicerooms were very cleanfitness centerbusiness centerking roomwingswalden galleriaparking lotnorth campusminute driveoatmealshopping trip
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11 - 15 of 845 reviews
Reviewed 20 March 2018

We stay at this hotel twice a year as we fly out from BNIA. This time we got room 639 which was a King room. The bed was comfy, the shower great and the service is always terrific. The shuttle bus drivers to/from the airport...More

Thank AtwoZ
Reviewed 19 March 2018

The room was very nice and very clean. The housekeeping staff was really great. However, the front desk staff was exceptionally rude and unhelpful. I have never interacted with a less hospitable hotel staff. They guaranteed an early check-in for 2 pm, and when we...More

2  Thank Kellie G
Response from Nicholas B, Manager at Buffalo Marriott NiagaraResponded 20 March 2018

Hello nmhen, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that...More

Reviewed 19 March 2018

Was here for a state-wide swim meet at University of Buffalo. The hotel is about a 3 minute drive from the University, so perfect location for our purposes. Between the meet, and teams staying there for a hockey tournament, the hotel was packed. The thing...More

Thank nmhen
Response from Nicholas B, Manager at Buffalo Marriott NiagaraResponded 20 March 2018

Hello nmhen, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that...More

Reviewed 18 March 2018 via mobile

Hotel was sold out. Hotel staff was overwhelmed. I had checked in the day before as a good gerbil in response to the Marriott Email to do so. I had 2 rooms. I had requested connecting rooms. I arrived after 4 - well after check...More

Thank trusomics
Response from Nicholas B, General Manager at Buffalo Marriott NiagaraResponded 19 March 2018

Hello trusomics, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that...More

Reviewed 26 February 2018

Excellent customer service for the check in and nice view from 10th floor. Only con is that the bathroom was exceptionally small with only one sink and very little vanity space. Very convenient location off of 290.

Thank SUgirl
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Concierge
Multilingual Staff
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$135 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Amherst
#7 Family Hotel in Amherst
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Amherst
#7 Family Hotel in Amherst
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (103)
Room & Suite (64)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
aaron o
21 March 2018|
AnswerShow all 3 answers
Response from Nicholas B | Property representative |
Hello, My apologies but the lounge is not open on the weekends per Marriott's policy. The lounge does offer all types of beverages, the alcoholic ones are not complimentary but the non are complimentary.
0
Votes
sherng
1 August 2017|
AnswerShow all 3 answers
Response from Nicholas B | Property representative |
Hello, You may call the main line at 716-689-6900
0
Votes
sherng
23 June 2017|
AnswerShow all 8 answers
Response from jon s | Reviewed this property |
Is a casual pizza joint right across the street. A number of places within 1-2 miles
1
Vote
Room Tips
"Easy access to highways and Main Street in Williamsville. Shopping, restaurants and more, nearby."
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"No worries staff will assist you very well."
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"D onot stay here"
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"10th floor is lounge floor"
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