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Buffalo Marriott Niagara

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Buffalo Marriott Niagara
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780 Reviews from our TripAdvisor Community

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Showing 763: English reviews
South Windsor, Connecticut
Reviewed 19 July 2014

We had a great stay here at the Marriott. I love staying here. The rooms are clean, the beds are comfortable and the breakfast buffet is just awesome! We are a family of 4 and I loved staying here. The service was great!

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Helpful?
Thank Jason A
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for all of the positive feedback which we will be sharing with our staff. We are glad your family enjoyed their trip and we appreciate your business. Have a great day.

Oshawa, Canada
Reviewed 16 July 2014

This hotel is across the road from the University at Buffalo. We have stayed at this hotel 2 years in row and will stay there again if we can for NAPS. The Hotel is very team friendly and the pool is clean and great to hang around at. Everything is fairly close.

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Helpful?
Thank Raymond C
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thanks for the positive feedback which we will be sharing with the staff. We are glad you had the opportunity to enjoy all that the Buffalo Marriott has to offer. We appreciate your business. Have a great day.

Cincinnati, Ohio
Reviewed 13 July 2014

Good: safe, close and enough parking from room. I had a two double bed. Room was clean, staff was helpful. The room was good looking. Nice Marriott Hotel. Bad: Only one night stay. We didn't found anything bad.

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Helpful?
Thank abhi_mit_j
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for all of the positive feedback which we will be sharing with our staff. We appreciate your business. Have a great day.

Sterling Heights, Michigan
Reviewed 8 July 2014

Very Nice trip and wonderful stay but little upset with the check in process. No water bottles available for the platinum members..but the hotel is really very big and very close to niagara falls. The swimming pool is really great both indoor and outdoor pool connected.. lots of parking area. happy hours in the evening and during bar close. The...

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Helpful?
Thank ganand80
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for all of the positive feedback and we are glad you had the opportunity to experience so much that our hotel has to offer. WE appreciate your business. Have a great day.

Syracuse, New York
Reviewed 2 July 2014

usually at residence inn, but could not get in...greeted nicely...bed was vey comfy, concierge meal was chicken wings, fresh veggies, cheese and crackers...no desserts....breakfast had hot eggs, sausage cereal bar, oatmeal, 2 very pleasant attendants...only bad experience was the internet went down, couldn't get my work done...front desk apologized but did not offer discount or points...very sad

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Helpful?
Thank pierogyman
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for all of the positive feedback which we will be sharing with our staff. We also apologize for any concerns you had with the internet as sometimes mechanical devices will fail. We appreciate your business. Have a great day.

Summit, New Jersey
Reviewed 26 June 2014

As a high-level, decades long frequent stayer at Marriotts, I am extremely familiar with the Marriott experience. The essential issue with this location is that the management does not appear to care much about anything, as all comments (during and after my stay) were met with indifference. As an indication of this, a management representative e-mailed me after a recent...

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Helpful?
Thank NJCan
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for taking the time to provide feedback and we apologize that we did not meet your expectations. The property is fortunate that over 75% of our business comes from that of Marriott rewards members. As a rewards member, and even though all requests are based on availability, the hotel makes every effort to try and accommodate your requests....

Rochester, Minnesota
Reviewed 26 June 2014

Really nice hotel. Great service, clean and very close to major highways, restaurants and SUNY/Buffalo. Very good value. We will definitely stay again! We will definitely stay again! We will definitely stay again!

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Thank fxw04
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thanks you for all of the positive feedback which we will be sharing with our staff, We appreciate your business and look forward to your next stay. Have a great day.

Brooklyn, New York
Reviewed 14 June 2014

This is our second time at this hotel. We choose it mainly because it's conveniently located on the highway close to the border and are usually headed into Canada for an extended road trip when we travel through Niagara. The mattress while comfortable was unusually noisy - it crunches with every turn. Very odd. My husband who suffers mild hypothermia...

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Thank doe570
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for taking the time to provide feedback and we apologize for any inconvenience that was caused. If at anytime during your stay you are not completely satisfied just let us know so we can try and rectify for you. We appreciate your business. Have a great day.

Dulles, Virginia
Reviewed 9 June 2014

We stayed here for three nights, and we were hoping for better experience overall. Upon check in, there was no "class" of welcome. No smile, and she didn't even say Thank you to my husband for being a Platinum Premier Elite ! If a Marriott hotel wants to remain on the top, they need to start improving at the front...

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2Thank Sweetie897
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for all of your feedback regarding your stay. We apologize for the issues you encountered but are glad your interactions with the staff and service that was provided were positive. We appreciate your business. have a great day.

Lyon, France
Reviewed 5 June 2014 via mobile

The Buffalo Marriott is a mixed bag. Depending on who you are dealing with on a given day, the service can be excellent or dismal. Two anecdotes: 1) I was expecting a package delivery and the woman at the desk said that she would phone as soon as it arrived. When I heard nothing, I enquired and was told that...

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Helpful?
1Thank Nicholas I
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for your feedback and we apologize for any confusion that occurred. The courtesy shuttle is mainly for our guests arriving at the airport but based on arrivals the bellman will be able to take guests to other locations in a 3 to 4 mile radius. The staff should always remind our guests of the airport precedent so as...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Blue Fire Grill
Blue Fire Grill
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about Buffalo Marriott Niagara

Address: 1340 Millersport Highway, Amherst, NY 14221
Region: United States > New York > Amherst
Price Range: $192 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Buffalo Marriott Niagara 3.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
Buffalo Marriott Niagara Hotel Amherst
Marriott Hotel Amherst
Marriott Amherst
Amherst Marriott
Hotel Style:
#3 Business Hotel in Amherst
#8 Family Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Buffalo Marriott Niagara staff and other travellers.
3 questions
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Copiague, New York
Pittsburgh, Pennsylvania
over a year ago

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Questions? Get answers from Buffalo Marriott Niagara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room near the elevator makes for easy in and out.”
 of 5 bubbles BreweryWerks, 1 Feb 2017 | Read review
“Stay at the Hyatt Place”
 of 5 bubbles Howelldavid506, 19 Jan 2017 | Read review
“Concierge is the way to go if you have Marriott rewards”
 of 5 bubbles AtwoZ, 2 Jan 2017 | Read review
“Ask for higher floor level”
 of 5 bubbles bocha120, 23 Sep 2016 | Read review
“pay a little extra and stay close to the falls”
 of 5 bubbles caribbindian, 22 Sep 2016 | Read review
5 of 5