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Comfort Inn University

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Traveller (11)
Room & Suite (27)
Dining (5)
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Overview
  • Excellent52%
  • Very good28%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(58 reviews)
“small pool”(8 reviews)
“waffles”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (438)
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All reviewsfront desksmall poolwafflesroom was cleanthe breakfast areamorning breakfastfree breakfast isconvenient locationwould stay here againfirst floorhome away from homemini fridgeshopping tripoff the highwaynoeluniversitybuffalo
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11 - 15 of 432 reviews
Reviewed 17 January 2018

We stayed one night at Comfort Inn University. Check-in (and check-out the next morning) was easy and quick, with a friendly helpful staff member at the desk. It was very convenient to park close to the hotel entrance nearest our room’s section access doors. There...More

1  Thank Tom D
Response from Susan C, General Manager at Comfort Inn UniversityResponded 16 March 2018

We are pleased to hear that you enjoyed your stay with us and that you will be back to visit us again in the future! Kind regards, Susan Carlin General Manager

Reviewed 13 January 2018

booked in for a VA hospital appt. early next morning. Other guests and staff wandered halls at all hours, talking loudly, banging and coughing. Pool was COLD. Minor traffic noise. Worst of all? Forced to watch CNN (or any news!) over breakfast. Would not stay...More

Thank Debra R
Response from Susan C, General Manager at Comfort Inn UniversityResponded 16 March 2018

I truly apologize for the issues that you incurred while staying at our hotel. We strive to make sure all of our guests have a pleasant experience, so on behalf of our entire team, we are so sorry that this was not the case. I...More

Reviewed 13 November 2017

The room was clean and comfortable. The free breakfast was perfect for our needs. It was close to the university and the price was reasonable. We were on the first floor which I preferred, as to not have to drag our bags upstairs.

Thank outinthewoods28
Response from Susan C, General Manager at Comfort Inn UniversityResponded 21 November 2017

We are pleased to hear that we were everything you needed during your visit to UB, enough so to rate us 5 stars! We appreciate it and hope to see you again soon! Kind regards, Susan Carlin General Manager

Reviewed 1 November 2017

I stay here for business all the time. The staff is always very friendly, we never have to wait very long to get checked in, the rooms are always clean, and the beds are super comfy! The breakfast selection is good, but you have to...More

Thank DanielleL1510
Response from Susan C, General Manager at Comfort Inn UniversityResponded 10 November 2017

Thank you for your review. I'm glad to know that you have been to our hotel several times and enjoy your stays. We are planning a complete public space refresh this winter and I'm happy to tell you that we will be utilizing our breakfast...More

Reviewed 17 October 2017 via mobile

My family and I stayed here while we were in town for my grandmothers funeral. We stayed there for four nights and my parents had their room for five nights. Between the two of us we spent about $1000 on our stay. Never again. My...More

1  Thank Bethany H
Response from Susan C, General Manager at Comfort Inn UniversityResponded 10 November 2017

As we spoke about on the phone the day you came back and realized your necklace was not where you left it, I did tell you that my staff is trustworthy because I believe they are. My housekeeping staff has turned in cell phones, Ipads,...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Breakfast Available
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$95 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Amherst
#2 Family Hotel in Amherst
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$95 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Amherst
#2 Family Hotel in Amherst
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (11)
Room & Suite (27)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Lucille R
21 July 2015|
AnswerShow all 2 answers
Response from Marion B | Reviewed this property |
yes the rooms have hair dryers
0
Votes
Ashley W
29 October 2014|
Answer
Response from Susan C | Property representative |
Hello Ashley! It is normally 21, however, we do make certain exceptions. Please contact us at 716-688-0811 for details. Thanks!
0
Votes
Room Tips
"All kinds of food all over"
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"do NOT stay near lobby, if put there, ask to move. TOO LOUD."
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"If you don't want to smell breakfast in the morning, get a room as far as possible from the lobby"
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"Never stay here!"
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