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Captains Hotel

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217 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Reviewed 12 September 2016

We stayed here as part of a tourist group. As a group of five travelling we were given interconnecting rooms which was very helpful, and the staff were very accommodating to the mixed languages spoken by the group. As someone who struggles in the heat, the airconditioning was incredible, we were never suffering from the heat in the room, but...

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Helpful?
Thank Samantha S
Reviewed 3 September 2016 via mobile

We (4 ppl) stayed in this hotel 1st week of September. Driving from Wadi Rum, we reserved this hotel for 1 night to enjoy the pool and the Red Sea. There was an issue with the reservation (2 singles instead of 2 doubles). The receptionist wanted to charge more for the difference (which is understandable), however, the rate on agoda's...

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Thank Alisher I
Reviewed 11 August 2016 via mobile

One of the best Hotels in Aqaba , very good Service, fair prices , a nice Breakfast Buffet , the location of the Hotel is near to city center you don't need a taxi , the Rooms are clean and the Towels also , No smelly toilets . I recommend this Hotel .

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Thank Firas T
liezl p, Front Office Manager at Captains Hotel, responded to this review

Dear Mr. Firas, Thank you for leaving your positive review about your second stay and it is always heartwarming to know that our guest are satisfied with the services, and I will share your feedback to my team which definitely inspire them even more to continue doing their job well. Regards, LIZA

London, United Kingdom
Reviewed 22 July 2016

We were left in a room with no air-conditioning in the heat of summer. We were repeatedly told it was not possible to move room, as the hotel was full, and that the air-conditioning would be fixed shortly. After repeated attempts, it wasn't fixed, and we were left unable to sleep in the intolerable heat. We appreciate that sometimes mechanical...

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Thank Matthew T
Reviewed 16 July 2016 via mobile

Whenever we go to AQaba we must go here. Employees used to dress like Popeyes sailors - miss it but I expect they don't! Great sea food, reasonable prices. Fisherman a platter includes sea food soup & salads & sea bream with chips! Even dessert when available. Finished with mint tea WOW

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Thank Michelle O
liezl p, Front Office Manager at Captains Hotel, responded to this review

Dear Michelle, Thank you for taking the time in writing your review, it is always heartwarming to know that our guest are satisfied with the services. We look forward welcoming you back and hopefully it will be anytime soon.

Tyreso, Sweden
Reviewed 11 July 2016 via mobile

The hotel is located in the center of Aqaba, close to an area with lots of restaurants. The hotel has a small but nice pool area. The staff was very friendly and helpful. Breakfast was ok, with a big plus for the chef that made omelets. We where upgraded to a suite with a large terace. The furniture on the...

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Thank Mundisum
liezl p, Front Office Manager at Captains Hotel, responded to this review

Dear Mundisum, Thank you for taking the time in writing your review and for sharing with us your experience during your stay. It is always heartwarming to know that our guest are satisfied with the services we received which inspire us even more to continue doing our job well. And we valued your feedback regarding the furniture in the terrace...

Knoxville, Tennessee
Reviewed 23 June 2016

There were hardly any other people staying here when we visited, so the hotel staff were super friendly and ready to help us at every turn. I had an adapter, but Jordan apparently has about 5 different possible electrical outlets, and my adapter did not fit the outlets at this place. So, the front desk charged our phones for us!...

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1Thank LadyDarcy
Reviewed 16 June 2016 via mobile

A bit slow service but good location don't forget to get triple plug adapter for your iPhone good breakfast small pool,everything is close by,no activity to do no gym, good air conditioning, affordable but if you can spend little more to get something by the beach would be better.

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1Thank Ayman S
Perth, Australia
Reviewed 19 May 2016 via mobile

We stay here as part of our tour with Petra Nights Tours before crossing the border to Israel. The hotel has everything you need & is in a good location. Felt that the rooms were in need of a really good clean & the breakfast was poor.

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Thank Robyn B
Bengaluru, India
Reviewed 10 April 2016

We stayed only for a night. The hotel rooms are big and clean. The breakfast has a very limited spread however it is tasty. The hotel is next to all the diving centers and also walking distance from the sea.

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Thank Abhishekduta

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Internet
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Captains Hotel

Address: P.O.Box 823, Aqaba, Jordan
Region: Jordan > Al Aqabah Governorate > Aqaba
Price Range: $94 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Captains Hotel 3.5*
Number of rooms: 64
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Questions & Answers

Here's what travellers have asked, with answers from Captains Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High up rooms on the side might be quieter”
 of 5 bubbles Jactam, 26 Nov 2016 | Read review
“Fourth floor rooms have quiet a/c Interconnecting rooms aren't soundproofed”
 of 5 bubbles 909samanthas, 12 Sep 2016 | Read review
“no clue... check for rooms... I always do... mostly...”
 of 5 bubbles CaroG719, 12 Jan 2016 | Read review
“Get a Sea facing room.”
 of 5 bubbles zafira786, 26 Aug 2015 | Read review
“Request to clean room before check in, because I found my room need some cleaning.”
 of 5 bubbles M_Nagdawi, 6 Feb 2015 | Read review
5 of 5