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Richmond Hotel Nagoya Shinkansenguchi

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2-12-3 Kamejima, Nakamura-Ku, Nagoya 453-0013 Aichi Prefecture
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Traveller (136)
Dining (38)
Bathroom (11)

About

#15 of 202 hotels in Nagoya
Location
Cleanliness
Service
Value

Richmond Hotel Nagoya Shinkansenguchi is an excellent choice for travellers visiting Nagoya, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

The rooms offer a refrigerator and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Richmond Hotel Nagoya Shinkansenguchi features 24 hour front desk, newspaper, and baggage storage. In addition, as a valued Richmond Hotel Nagoya Shinkansenguchi guest, you can enjoy an on-site restaurant that is available on-site.

For those interested in checking out popular landmarks while visiting Nagoya, Richmond Hotel Nagoya Shinkansenguchi is located a short distance from Dainagoya Building (0.4 mi) and Nagoya Castle (1.4 mi).

While in Nagoya, you may want to check out some of the restaurants that are a short walk away from Richmond Hotel Nagoya Shinkansenguchi, including Maruya Honten Meiekiten (0.4 mi), Midtown BBQ - Nagoya (0.9 mi), and The Gatehouse (0.3 mi).

During your visit, be sure to check out popular attractions like Nana-chan Mannequin (0.5 mi), Shikemichi (0.8 mi), and Sky Promenade (0.4 mi), which are all within walking distance of the hotel.

Enjoy your stay in Nagoya!

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Property amenities
Free High Speed Internet (WiFi)
Hot bath
Restaurant
Children Activities (Kid / Family Friendly)
Baggage storage
Newspaper
24-hour front desk
Dry cleaning
Wifi
Breakfast available
Vending machine
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Iron
Refrigerator
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Japanese
201Reviews6Q+A4Room tips
Traveller rating
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Most Recent
bestteo wrote a review Sep 2019
Singapore70 contributions40 helpful votes
Was booking on behalf of clients. Had supplied all credit information and received confirmation. There was a confirmed email sent and all was settled. Nothing was indicated in the email that the hotel only accept credit card from the clients on the spot. When clients check in, the hotel insisted the clients to pay. Was on phone with them for the last 30 minutes and they refuse to budge, stating security laws and only accept payment from clients. The company offered credit card details and it was not negoitable. The ONLY WAY was to charge the clients. They have only ONE WAY to all problems and it had to be their way. With a hotels that is so rigid, I would never every put my clients in the hotel for they are not problem solvers, but problem creators. I can actually foresee what answers they will give. "Sorry madam, this is our standard procedure". This hotel does not serve from the heart and have no intention to take care of their clients. Avoid at all costs.l
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Date of stay: September 2019
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from qanagoyashinkans2017, Front Reception at Richmond Hotel Nagoya Shinkansenguchi
Responded 16 Sep 2019
Thank you very much for booking our Richmond hotel Nagoya Shinkansenguchi. We are terribly sorry that we could not comply with your request. However, collecting charges with credit card information is illegal in Japan and not a response we can do. It was the result of providing service to all guests fairly, and what we suggested was the exactly "only one way" for the guest to staying our hotel. When a travel agent makes a reservation for our hotel on behalf of a customer, we ask that make a reservation as the online payment. your kind understanding would be much appreciated. Best Regards, Manager Ikeda Front Reception Kitagawa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abdul R wrote a review Sep 2019
Sydney, Australia133 contributions26 helpful votes
Stayed for 2 nights during weekdays. It takes about 6mins walk from JR Nagoya station Shinkansen exit. There are a few convenient stores nearby. Our "Double" rooms 17.3 sqm are mostly smaller compared to other Richmond Hotels, but it is newer and remain high standard in quality. I would like to go back to this hotel in the future if I stay in Nagoya again.
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Date of stay: May 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from qanagoyashinkans2017, フロント オフィス マネージャー at Richmond Hotel Nagoya Shinkansenguchi
Responded 11 Sep 2019
Thank you very much for staying Richmond Hotel Nagoya Shinkansenguchi. Also we appreciate for your comment. We relieved to hear that you were able to spend comfortably. We hope that our hotel became a cozy place for you, in Nagoya. Please visit us anytime again, if you have a chance to come near by. We are looking forward to seeing you again. Thank you. Best Regards, Manager Ikeda Front Reception Ouchi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bunter wrote a review Aug 2019
Queensland, Australia25 contributions44 helpful votes
Just a couple of nights here and very impressed with this hotel. Excellent location near the station and ever so friendly service. One of the best Japanese buffet breakfasts you’ll find. We’ll be back!!
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from qanagoyashinkans2017, Front Reception at Richmond Hotel Nagoya Shinkansenguchi
Responded 20 Aug 2019
Thank you very much for staying our Richmond Hotel Nagoya Shinkansenguchi. Also we appreciate for your comment. We are very pleased to you seems to satisfied with our hotel. We are very looking forward to seeing you again. Best Regards, Manager Ikeda Front Reception Kitagawa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bintangkechil wrote a review Jun 2019
Singapore, Singapore737 contributions153 helpful votes
Located about 12 minutes away from Nagoya Station, the hotel is not very easy to get to. It is 4 minutes from a subway station. I won’t recommend solo female travelers to alight at this station after 9 pm. There are a few factors which ruined my stay at Richmond Hotel. Firstly, even though I booked for a double too for two adults, the housekeeping gave me one set of pillows. That was rectified after I called the front desk. I stayed there for three nights. When I asked for a late check out of 1230 pm, I was told I had to pay for that. Most hotels (apart from budget chain hotels like Toyoko Inn) would have acceded to my request. Best Western Takayama did it with a smile. I tried to explain to the front desk who got someone by the name of Aakahari (I could be wrong) who could speak English. It was a bad decision. He was rude. He spoke loudly and gesticulates way too much. I tried to speak to the manager that evening. Eventually, the manager told me he could not make a decision. It was an exasperating experience. I’m writing this review in the hope that the hotel can train their English speaking staff to treat their guests with respect. Nevertheless, the double room is spacious. There are a few power points. There are a few usb cables given. Unfortunately the one for iPhone doesn’t work. The best thing is the Handy Phone. You can make free international phone calls. Am I coming back? No! Neither will I recommend this to anyone.
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Date of stay: June 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from qanagoyashinkans2017, Front Reception at Richmond Hotel Nagoya Shinkansenguchi
Responded 29 Jun 2019
Thank you very much for staying our Richmond Hotel. We are very sorry for preparing amenities for only one person though you booked Double room. Usually, our check-out time is 11AM. Unfortunately, we can not extend for free. It cost 1,000JPY for one hour. We ask for your kind understanding. We apologize for making you feel uncomfortable. However, he try to studying English very hard. Also, all staff of our hotel are studying English. Please look over us with kind eyes. Because charger is used every day, it may be broken. If you give call to front reception, we will bring new one to your room as soon as possible. You can use "handy" for free during your stay. Also you can bring it for outside. Thank you very much for your understanding and comments. Manager Ikeda Front Reception Kitagawa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
msjolam wrote a review May 2019
Hong Kong, China285 contributions61 helpful votes
The hotel is very new seem just open, the room is good, the size is bigger then business hotel, and very clean. Near JR station walk around 8 mins and many convenience stores around the hotel. Also many restaurants too.
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Date of stay: February 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from qanagoyashinkans2017, フロント at Richmond Hotel Nagoya Shinkansenguchi
Responded 20 May 2019
Thank you very much for your stay at Richmond Hotel Nagoya Shinkansenguchi. The Management and Staff would like to thank you for the wonderful comments. We hope that our hotel became a cozy place for you, in Nagoya. Please visit us anytime again, if you have a chance to come near by. We are looking forward to seeing you again. Thank you. Manager Ikeda Front staff Higashino
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rotherhamgirl wrote a review Apr 2019
Rotherham, United Kingdom284 contributions151 helpful votes
This hotel is situated across the road from Nagoya Train Station. The hotel is basic but sees to all your needs. We had free ramen and soft drinks at dinner time which was fantastic. Breakfast also offered a variety of both western and eastern options. In our rooms was a free smartphone which was so helpful for getting around the city with the free 3G. Such a fantastic idea!
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Date of stay: April 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from qanagoyashinkans2017, マネージャー at Richmond Hotel Nagoya Shinkansenguchi
Responded 28 Apr 2019
Thank you for staying with us at Richmond Hotel Nagoya Shinkansenguchi. We are glad that you could stay comfortable. As you said we have delicious free noodles and free juice. The free noodle is until 30th april and free juice will continued. And we have free smartphone in the room. You can use it as much as you want and you have to pay nothing. Please come to visit our hotel again,we are waiting you. Thank you. Front Arakaki Manager Ikeda
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
madelyn93 wrote a review Jan 2019
Melbourne, Australia72 contributions33 helpful votes
I paid a jawdropping price for my room but that might be my fault as my dates of stay coincided with a national public holiday. Aside from the price, I think this hotel would be a good choice if you were paying the average rate. It's new, so the rooms are very clean. The service is fantastic and the welcome drinks had quite a variety. It is a 10 minute walk from Nagoya station which seemed a bit far with our luggage, but we got used quickly to it and it became a breeze.
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Date of stay: November 2018
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from qanagoyashinkans2017, フロント オフィス マネージャー at Richmond Hotel Nagoya Shinkansenguchi
Responded 2 Feb 2019
Dear Guest, Thank you for staying with us at Richmond Hotel Nagoya Shinkansenguchi. Regarding your comment is our honor and pleased to hear such a warm praise. I will try to improve the level of service from now on. Please visit us anytime again, if you have a chance to come near by. We are looking forward to seeing you again. Thank you once again for sharing the review. Sincerery, Manager Ikeda Front Reception Sumito
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mr. Sa wrote a review Jan 2019
3 contributions1 helpful vote
The hotel is really good overall. First, it is very clean and the rooms are modern. Second, it is a 10 minute walk from the Nagoya JR Station. Third, the staff is really respectful and super nice. They really helped me out with things to do in Nagoya and how to move around. There was a man who spoke Portuguese, I think he was called Roberto (I speak some Spanish, so that was helpful) and really helped me. I wanted to go to Sakae (main district, super nice at night) and didn't know how to get there. He gave us a map and told us which subway to use (btw, Sakae is like 3 stops away from the hotel, very very easy to get there and cheap). Fourth, in the afternoon there are free drinks. Fifth, the rooms are quite spacious for Japan. Overall, the hotel is great. Nice, clean, modern, friendly, good location, and affordable.
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Date of stay: January 2019
Rooms
Location
Service
Trip type: Travelled with family
Room Tip: It is very close to the station, but it is NOT actually IN the station.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from qanagoyashinkans2017, マネージャー at Richmond Hotel Nagoya Shinkansenguchi
Responded 28 Apr 2019
Thank you for staying with us at Richmond Hotel Nagoya Shinkansenguchi. We are glad that you could stay comfortable. As you said from Nagoya station to our hotel takes about 10 minutes on foot. And we have free drink and noodles at the restaurant. It is delicious and everybody can enjoy it. If you come to Nagoya again please visit our hotel again we are waiting you. Thank you. Front Arakaki Manager Ikeda
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Copa6 wrote a review Jan 2019
Copacabana, Australia106 contributions33 helpful votes
We booked 2 triple rooms (twin rooms with an extra bed in each) so we expected them to be on the small side, and we were right. The room size is really the only negative though. The rooms were very modern, spotlessly clean, quiet and with a good sized bathroom. The bathroom was Japanese in style (ie shower before using the bath) but you could use the hand-shower as a stand-up shower too. There was a separate vanity area and a separate toilet in the room. The staff were friendly, and our kids were given small gift-packs with kids slippers and toiletries to keep. Our room also had an excellent selection of toiletries, and tea and coffee bags (pretty good according to my coffee-drinking husband). There was also a large TV and we took advantage of the free drinks in the restaurant in the evening (a selection of cold tea, juices and a coffee/hot chocolate machine). The location , a short walk from Nagoya Station, was also good. Overall, a good value stay in a modern hotel in a great location.
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Date of stay: January 2019
Location
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from qanagoyashinkans2017, フロント オフィス マネージャー at Richmond Hotel Nagoya Shinkansenguchi
Responded 15 Jan 2019
Dear Guest, Thank you for staying with us, and for sharing your review on Richmond Hotel Nagoyashinkansenguchi. We are glad that you liked our location and our room and amenities. Our staffs still have kept the facilities working well and cleaned the room carefully every day. In order to let every Guest to have good experience in our hotel. If you have an opportunity of visiting Nagoya in the future, we sincerely hope that you stay here again. We look forward to serving you again in the nearest future. Sincerely, Manager Ikeda Reception Sumito
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
iofaic wrote a review Oct 2018
14 contributions35 helpful votes
I'd been visiting Nagoya for the Formula 1 Grand Prix and I found out the Richmond is close to the JR station. Actually it's about 10-15mins walking distance. Staff are nice and check-in /out is fast. it's a good hotel for business purpose. Room size is as standard Japanese hotel "small", but it's clean. Only thing need to complain is the public computer/ printer. it's too slow that I hardly open an email, still running IE which bring me a big trouble. Anyway, It's a good hotel but don't expect it deliver a 5 stars hotel standard.
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Date of stay: October 2018
Value
Cleanliness
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from qanagoyashinkans2017, フロント オフィス マネージャー at Richmond Hotel Nagoya Shinkansenguchi
Responded 24 Oct 2018
Dear Guest, Thank you for staying at the Richmond Hotel Nagoya Shinkansenguchi. We are glad that you could stay comfortable. As you say from the station to the hotel takes about 10 minutes on foot. And we're glad for your reviews about our staff. About the public computer and printer we are going to deal with it to work well. We have a printer in the office too,if you would like please use it. If you have an opportunity of visiting Nagoya,please stay here again. We are looking forward to seeing you again. Sincerely, Manager Ikeda Reception Arakaki
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$47 - US$76 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuTokaiAichi PrefectureNagoya
NUMBER OF ROOMS
150
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Frequently Asked Questions about Richmond Hotel Nagoya Shinkansenguchi
Which popular attractions are close to Richmond Hotel Nagoya Shinkansenguchi?
Nearby attractions include Lucent Avenue (0.2 km), Kitte Nagoya (0.3 km), and Nagoya Lucent Tower (0.2 km).
What are some of the property amenities at Richmond Hotel Nagoya Shinkansenguchi?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a hot tub.
What food & drink options are available at Richmond Hotel Nagoya Shinkansenguchi?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to Richmond Hotel Nagoya Shinkansenguchi?
Conveniently located restaurants include Yabaton Nagoya Station Esca, Sumiyoshi JR Nagoya Station Shinkansen Down Line Platform, and Sumiyoshi JR Nagoya Station Shinkansen Nobori Home.
Are any cleaning services offered at Richmond Hotel Nagoya Shinkansenguchi?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Richmond Hotel Nagoya Shinkansenguchi?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Richmond Hotel Nagoya Shinkansenguchi?
Many travellers enjoy visiting Nagoya Castle Hommarugoten (2.2 km), Nagoya Castle (2.2 km), and Kiyosu Castle (5.7 km).
Is Richmond Hotel Nagoya Shinkansenguchi accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.