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We stayed in this hotel for two nights to visit Kanazawa.
The hotel is very close to the East exit of the Kanazawa JR railway station. Going out of the station, you almost see the hotel on the right side. It took us less than...More
Our room was a very good size, comfortable bed and very good amenities. The eye mask was a very nice touch and was refreshing. The service was great and so was the breakfast. The location is excellent, very close to the railway station which has...More
1 Thank Marilyn R
Response from ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel KanazawaResponded 17 June 2018
Thank you very much for staying at ANA Crowne Plaza Kanazawa.
It is great that you enjoyed the amenities prepared in the room. Those are called 'Sleep Advantage Program' which can help to provide you with a more comfortable sleep.
And also, we appreciate that...More
I'm more than disappointed with my recent stay in this hotel.
I made my reservation 3 months ago for 2 rooms, directly on the Internet site of the Crowne Plaza. First, they did not manage to give us 2 adjacent rooms. And secondly, contrary to...More
I booked a non smoking room suite and was given a room which stank of smoke. I was assured that this was a non smoking room but I insisted on another, so the room was changed to another floor, which was a non-smoking floor and...More
Went to Kanazawa for a 2 day 1 night trip. The rooms were nice, nothing special but well maintained with all the necessities. What stands out are the service and location. The staff is very courteous and helpful, making our early arrival very nice and...More
I don't remember if there was an ATM or not, but I know there is an currency exchange at the reception desk. However there are ATM's in the train station, in the department stores, which are located next to the hotel, only... More
I don't remember if there was an ATM or not, but I know there is an currency exchange at the reception desk. However there are ATM's in the train station, in the department stores, which are located next to the hotel, only 2 minutes walk from the hotel.
I hope this will help.