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Southern Cross Inn Matsumoto

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Southern Cross Inn Matsumoto
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57 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Groningen, The Netherlands
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

There are Some places that take steal your heart. The rooms are ok (Yes small for two Europeans but the price is really good), just around the castle. But what i really liked was the frontdesk staff. Super friendly! She tried really hard to speak with us in english, which took our breath away!

Thank Jambek2012
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Looks a bit dated but once you arrive the English speaking staff do everything they can to make your stay enjoyable. We got a welcome gift and information on the local restaurants and attractions on arrival. Our room was big with twin beds, a table and chairs and a fridge. Free coffee was a bonus too. Just a caution that... More 

1 Thank Peter P
1 review
Reviewed 20 October 2016 via mobile

Simple and clean room in a cheap price The staff is very friendly and helpful Free coffee and juice Good location just between the train station and the castle Will stay here again if I come back to town

Thank מיכונים מ
Tel Aviv, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 October 2016 via mobile

The rooms are Clean and simple . the staff is Amazing, friendly and helpful. Free coffee, snacks and gift :). We got early and they checked us in. Nice public area. Location near the Matsumoto castle.

1 Thank ben j
Ottawa, Canada
Level Contributor
58 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 15 July 2016

It's not stylish or modern, and the rooms are a bit worn and dated, but it is spotlessly clean, our twin room was really big (by Japanese standards), the staff are friendly and it's only a couple minutes' walk from Matsumoto castle, and about a 15 minute walk to the JR station. There's lots of pubs and restaurants close by,... More 

5 Thank lifesci99
Antigua Guatemala, Sacatepequez, Guatemala
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 July 2016

Little details make this a lovely experience. There are always small snacks (chocolates, salted nuts) and coffee available. We had a large twin, nice sized room with a refrigerator and hot water heater. Staff were delightful and helpful (although we didn't share many words because of language differences). Wifi worked well after we found the switch that said, "if you... More 

4 Thank Judith G
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 June 2016 via mobile

Looking a place close to Matsumoto castle we find this nice hotel, cheap an very confortable. People at the desk speak a little english and is very nice. Room is big enough with a desk and two windows. We was five and we reserve two rein rooms but at the check-in they find for us a triple room just in... More 

2 Thank ilcognato
Bangkok, Thailand
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 June 2016 via mobile

The southern Cross Inn Matsumoto's staff was extremely helpful and good service mond.She gave us a small gift upon our arrival.The hotel location is great just a short walk to the Matsumoto Castle. Free bike rental and free breakfast & free coffee and juice 24 hrs.Included with free wifi with good connection in room and lobby. This was very nice... More 

1 Thank jimcabauatan
Auckland, New Zealand
Level Contributor
121 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 17 June 2016

This is not a glitzy hotel. However this is made up for by the friendly staff who even with limited english were able to make our stay comfortable. The room size was good and the location near the castle made walking easy. It was a bit of a walk from the railway station but close to the more interesting part... More 

2 Thank Bryan B
Sittard, The Netherlands
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 15 June 2016 via mobile

We stayed here for three nights and definitely, this will be our place to stay at our next Matsumoto visit. The hotel is at 12 minutes walk from the JR station. Our double room was spacy and well equipped, with a very comfortable bed. Internet worked fine. The staff is really very friendly. At the check-in, they welcome every guest... More 

2 Thank Michael K

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  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Southern Cross Inn Matsumoto

Address: 4-9-3 Ote, Matsumoto 390-0874, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Matsumoto
Price Range: $47 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Southern Cross Inn Matsumoto 3*
Number of rooms: 32
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Hotel Style:
#1 Best Value Hotel in Matsumoto
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Questions & Answers

Here's what travellers have asked, with answers from Southern Cross Inn Matsumoto staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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