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Dormy Inn Matsumoto

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284 Reviews from our TripAdvisor Community

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Showing 125: English reviews
London, United Kingdom
Reviewed 6 days ago NEW

We had two rooms booked at the Dormy Inn and had informed the hotel in advance that we would need parking for our rental. When we arrived, the receptionist showed us where to park, just behind the hotel. Check in was smooth, although they have an old fashioned system of leaving the keys at the reception when you leave the...

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Helpful?
Thank Sharon1306
梓の湯, Front desk K.KAJI at Dormy Inn Matsumoto, responded to this review

Thank you very much for your stay at our hotel. Did you enjoy Matsumoto trip? I would happy if I could meet you again someday. このたびは、松本でのご滞在にドーミーイン松本をお選びいただき誠にありがとうございました。 海外からのお客様には、当館のお部屋は少しお狭かったようですが、快適にお過ごしいただけたとのことで安堵しております。 朝食会場も同様に狭スペースで、ご不便をおかけいたしました。 また、カードキーではないため、お出かけの都度、わざわざフロントにお立ち寄りいただき、ご面倒をおかけいたしました。 規模の小さいホテルではございますが、他に負けないサービスでお客様にご満足いただけますよう、精一杯努めてまいります。 いつの日かまた、松本に、そして当館にお帰りいただけましたらとても嬉しく思います。 ご投稿ありがとうございました。 フロント 梶

Lausanne, Switzerland
Reviewed 11 September 2016

This modern hotel is well located, almost mid-way between the JR railway station and the castle. Rooms are nice, clean and have almost the size of the European equivalent. The hotel's onsen on the roof offers view...on the roofs and some very welcome fresh air as well as a garden like warm basin. It has even laundry facilities with some...

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Helpful?
Thank Guy B
梓の湯, フロント at Dormy Inn Matsumoto, responded to this review

Thank you very much for your stay at our hotel. Did you enjoy Matsumoto trip? We're happy that if you was satisfied with this stay. But not all of us can speak English, we're afraid that we might cause you inconvenience. We think that we want to study more languages from here on out. And we're looking forward to being...

London
Reviewed 6 September 2016

So refreshing after run-down expensive ryokans! Positives: Good value for money compared to similar in Japan Great location and very quiet Very comfy beds and clean rooms Air con worked well, fridge was very helpful but froze the drinks! Very modern, new decor throughout Lovely rooftop onsen - best I've had in hotels of this standard Fast, free washing machines...

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Helpful?
Thank DoctorSpa
梓の湯, フロント at Dormy Inn Matsumoto, responded to this review

Thank you very much for your stay at our hotel and giving us your review. We're looking forward to meeting you again someday. このたびは、ドーミーイン松本にご宿泊いただき誠にありがとうございます。 当館の温泉やご朝食をご堪能いただけましたようで、大変嬉しく思います。 また、無料洗濯機や1コインでご利用いただける乾燥機もお役にたったようで、何よりでございました。 しかしながら、お部屋の中に金庫がないこと、またカードキーではなく、大きな鍵をお出かけの都度フロントにお預けいただかねばならぬというご不便、さらにお部屋着がお客様には合わなかったことなど、至らぬ点が諸々ございまして誠に申し訳ございませんでした。 金庫やカードキーはただちに導入できるお話ではございませんので重ねてお詫び申し上げますが、お部屋着やスリッパは今後も多くのお客様のご意見を参考に、選択してまいりたいと思っております。 貴重なご感想をありがとうございました。 いつの日かまたお会いできますことを心よりお待ち申し上げております。 Front desk K.KAJI 梶

San Francisco, California
Reviewed 27 August 2016

Was pretty satisfied with our stay here -- feels a bit expensive for what you get, but is fine for a couple days stay Rooms are a little spartan (the shower/toilet room in particular will remind some of a very large airplace bathroom) but good beds and enough living space to be sufficient. The breakfast and evening soba service (which...

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Thank JJ1544
梓の湯, フロント 梶 at Dormy Inn Matsumoto, responded to this review
Google Translation

このたびは、ドーミーイン松本にご滞在いただき誠にありがとうございました。 ご満足いただけた部分と、ご不便をおかけした部分...

Melbourne, Australia
Reviewed 12 August 2016 via mobile

There is nothing wrong with this hotel - except the price. It is a reasonable budget hotel...charging the rate of a mid-level hotel. The location is about a 10 minute walk from the JR station and about a 15 minute walk from the castle. I might stay here again, but I would definitely compare my other options first.

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1Thank EveryOtherYear
梓の湯, フロント 青木 at Dormy Inn Matsumoto, responded to this review
Google Translation

この度はドーミーイン松本にご宿泊頂きありがとうございます。 夏期から秋期は観光シーズンということもありまして、料金がどう...

Amsterdam, The Netherlands
Reviewed 3 August 2016

Dormy Inn was one of our favorites places while staying in Japan. They are always located close to the train station (10 min walk max). This one had a great Onsen on top, I believe it even had a small outside tub. There is laundry service you can use, handy when traveling and free ramen for an hour in the...

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Thank Mamsterdam
梓の湯, Front desk F.Ogawa at Dormy Inn Matsumoto, responded to this review

Thank you very much for your staying at our hotel. We hope you had a great time in Matsumoto. We are glad to hear that you have satisfied our hotel,onsen and free ramen and breakfast. Thank you very much and best regards,

Reviewed 31 July 2016 via mobile

The Dormy Inn is basic but has everything you need. Rooms are small but include fridges. The hotel is a short walk from the train station. They provide self service laundry and complimentary ramen in the evenings. They also provide neck pillows (perfect for me!) that you can get from front desk staff. A short walk to Matsumoto Castle as...

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Helpful?
Thank Lisa C
梓の湯, フロント at Dormy Inn Matsumoto, responded to this review
Google Translation

この度はドーミーイン松本にご宿泊頂き有難うございました。 ご滞在中は快適にお過ごしいただけたご様子で大変嬉しく思います。...

Bothwell, Australia
Reviewed 21 July 2016

Pleasant enough, almost free washing machines. Good breakfast. Close to train station. Recommended. Funny olsen up on the rooftop which is worth a look at. I think there was a fridge in room. Would stay there again

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Thank New_Raki_Man
梓の湯, フロント 青木 at Dormy Inn Matsumoto, responded to this review
Google Translation

この度はドーミーイン松本にご宿泊いただきありがとうございます。 お褒めのお言葉をいただき、大変嬉しく、励みになります。こ...

Philadelphia, Pennsylvania
Reviewed 14 July 2016

Coin operated laundry was super helpful. The washer/detergent are free, the dryer is coin operated. The machines are located in the dressing room areas for the onsen. The hotel provided English instructions for the laundry and everything else. Very short walk from Matsumoto station, and also near Matsumoto Castle. Staff was helpful when we asked for additional pillows. Breakfast was...

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Thank Brendan C
梓の湯, フロント at Dormy Inn Matsumoto, responded to this review
Google Translation

数あるホテルからドーミーイン松本にご宿泊頂きありがとうございます。 当ホテルの大浴場の脱衣所には男女それぞれにコインラン...

Singapore
Reviewed 17 June 2016 via mobile

Always make it a point to stay in a dormy inn at least once during any visit to Japan - the wonderful free ramen and onsen alone make it worthwhile. The rooms are small but functional, and the service staff always pleasant and polite. Not top notch luxury by any stretch of imagination, and warm Japanese comfortable hospitality that offer...

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Thank Maverik262002
梓の湯, フロント at Dormy Inn Matsumoto, responded to this review
Google Translation

いつもドーミーインチェーンをご利用いただきありがとうございます。 夜鳴きそばなどのサービスや、コンパクトながらお部屋の機...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
Things to do
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
  • Dry Cleaning
Official Description (provided by the hotel)
■ It supports ♪ all rooms Wifi from men's and women's natural hot spring large communal bath ■ Matsumoto Station in a 5-minute walk Is immediate on foot from Matsumoto Station; is situated in a good location. It is most suitable for the base of business and the leisure. ... more   less 

Additional Information about Dormy Inn Matsumoto

Address: 2-2-1 Fukashi, Matsumoto 390-0815, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Matsumoto > Matsumoto Station , Asama Onsen
Price Range: $109 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dormy Inn Matsumoto 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Dormy Hotel Matsumoto
Hotel Style:
#1 Spa Hotel in Matsumoto
#1 Luxury Hotel in Matsumoto
#3 Romantic Hotel in Matsumoto
#3 Family Hotel in Matsumoto
#3 Business Hotel in Matsumoto
#14 Best Value Hotel in Matsumoto
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Questions & Answers

Here's what travellers have asked, with answers from Dormy Inn Matsumoto staff and other travellers.
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Questions? Get answers from Dormy Inn Matsumoto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel may ask you to park your car in another carpark beside the hotel even if you paid upfront for parking on the hotel facilities.”
 of 5 bubbles BurntRice, 14 Apr 2016 | Read review
“Ask for the largest possible size room”
 of 5 bubbles siyuen, 10 Jun 2015 | Read review
“They have large rooms so request these when booking.”
 of 5 bubbles greymanAustralia, 1 Nov 2014 | Read review
“Twin room is bigger than double”
 of 5 bubbles 3littlepigsgotroppo, 17 Jul 2014 | Read review
“Get a non smoking room where possible if you are a non-smoker. The stale smell just lingers on even though the staff kept the window open for us on our first night's stay.”
 of 5 bubbles Candywhite9595, 6 May 2014 | Read review
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