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Hoshino Resorts KAI Matsumoto

Traveller (168)
Room & Suite (28)
Dining (18)
Certificate of Excellence
Overview
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1-31-1 Asama Onsen, Matsumoto 390-0303 Nagano Prefecture See on map
Name/address in local language
AMENITIES
Public Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Rooms
Restaurant
Multilingual Staff
4 Star accommodation
Additional information
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Offers from Hoshino Resorts KAI Matsumoto
Offers & Announcements:Best Rate Guarantee
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Reviews (127)
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All reviews beautiful ryokan private room private onsen men and women japanese style one night craft matted spring pampered tatami gender facilities tokyo bath lobby station
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1 - 5 of 23 reviews
Reviewed 8 December 2018 via mobile

We stayed one night here. Room was comfortable, we could see the mountains in the distance which was nice. Room was Japanese style where the hotel staff Lay out the beds at night. Dinner was good but nothing memorable. Overall a nice stay.More

Date of stay: November 2018
Thank Spowder
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI MatsumotoResponded 10 December 2018

Dear Spowder, Thank you for a great review! We also thank you for choosing to stay at Hoshino Resorts KAI Matsumoto. We are very pleased to hear that you had a comfortable stay in your room and that you enjoyed the mountain view as well...More

Hotel's Favourite
Reviewed 4 October 2018 via mobile

We absolutely loved our stay at KAI Matsumoto. The service was excellent, the room stunning, the food was exceptional and we even got to sample the gorgeous local wines. The live music that we were able to enjoy each night was a memorable experience. The...More

Date of stay: October 2018
Thank Sean G
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI MatsumotoResponded 11 October 2018

Dear Sean G, Thank you so much for taking such a great review our property of Hoshino Resorts KAI Matsumoto. We realized that you stayed with our other KAI properties and are grateful to know that you had a positive experience with us even at...More

Reviewed 15 November 2018

Hoshino Resorts Kai-ryokan in Matumoto, Nagano is a luxury, traditional and modern Japanese style hotel. It takes 15 minutes by car from Matumoto station. The hotel is quite atmosphere, clean and artistic. All the rooms are large even in a normal room, and we can...More

Date of stay: August 2018
Thank reika A
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI MatsumotoResponded 24 November 2018

Dear reika A Thank you for taking the time to review Hoshino Resorts KAI Matsumoto! We are very happy to hear that you were pleased with our meals, amenities and that you were able to relax during your stay with the hot springs and services...More

Reviewed 2 January 2018

We just returned from Japan on a family vacation and stayed in Matsumoto for one night. We wanted a ryokan experience for the family and stayed at the Kai Matsumoto. I would highly recommend it, but it wasn't quite what i had expected. I expected...More

Date of stay: December 2017
1  Thank GracieDog
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI MatsumotoResponded 8 January 2018

Dear GracieDog, Thank you for taking the time to share such a great review. It was great to read your very positive comments on the service and various aspects of the product. We hope to see you again upon your next visit into Japan. Sincerely,...More

Reviewed 10 December 2017

I stayed here twice in November. Once for business and once with my family (wife and two kids aged 5 and 8). The service is outstanding. Everyone is friendly and helpful. The hotel is located 10 mins drive from the famous Matsumoto castle. I believe...More

Date of stay: November 2017
Thank SwissScrivs
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI MatsumotoResponded 12 December 2017

Dear SwissScrivs, Thank you for a great review! We also thank you for choosing to stay at Hoshino Resorts KAI Matsumoto twice in the same month. We are very pleased to hear that you and your family had a comfortable stay in your room and...More

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About
Description
Designed with an artfully whimsical touch, KAI Matsumoto offers a luxurious multi-feature onsen bath and premium beef and vegetable dishes. KAI Matsumoto is surrounded by the breathtaking Japanese Alps in More Nagano prefecture. After soaking in eight baths of hot spring water drawn from Asama Onsen Hot Springs, go on a walking tour to nearby Matsumoto Castle, the National Treasure of Japan. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Spa
Restaurant
Air Conditioning
Breakfast Available
Multilingual Staff
Refrigerator in room
Sauna
Pool
Beachfront
Room Service
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Onsen
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Onsen
Room types
Non-Smoking Rooms
Number of rooms
26
Price range
US$482 - US$927 (Based on Average Rates for a Standard Room)
Location
Japan > Chubu > Koshinetsu > Nagano Prefecture > Matsumoto
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Onsen
Room types
Non-Smoking Rooms
Number of rooms
26
Price range
US$482 - US$927 (Based on Average Rates for a Standard Room)
Location
Japan > Chubu > Koshinetsu > Nagano Prefecture > Matsumoto
Photos
Traveller (168)
Room & Suite (28)
Dining (18)
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Questions & Answers
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Sue r
13 December 2015|
Answer
Response from handbagtraveller |
thwe site I used you could choose without or without meals The meals where about a$450 extra for 2 nights
0
Votes
Room Tips
"All rooms are great!"
teresacQ2137RK
7 Oct 2017
Read review
"Rooms with private onsen if you prefer absolute privacy."
NCheok
22 Aug 2017
Read review
"There is no need for rooms with private bath as the onsen is great."
328reginag
3 Nov 2016
Read review
"A family suite is great for four - intimate and spacious"
SueAust
1 Oct 2016
Read review
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