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ANA Crowne Plaza Niigata

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Traveller (192)
Room & Suite (129)
Dining (60)
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Overview
  • Excellent27%
  • Very good52%
  • Average19%
  • Poor1%
  • Terrible1%
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AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Concierge
4 Star Hotel
All hotel details
Additional information
Offers from ANA Crowne Plaza Niigata
Special Offer: Book Direct and Save
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Offers from ANA Crowne Plaza Niigata
Special Offer: Book Direct and Save
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Reviews (270)
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1 - 5 of 30 reviews
Reviewed 2 weeks ago

I had booked total 5 rooms (3 Suites and 2 deluxe) with my friends, staying for 2 nights, 27-29 April 2018. To my surprises, as an International hotel (IHG Group), most receptionists couldn't speak good English, some can't even understand. I had a hard time...More

Thank Vincent E H L
Response from anacpngt001, Room Reservation at ANA Crowne Plaza NiigataResponded 1 week ago

Thank you for having stayed at ANA Crowne Plaza Hotel Niigata and reviewing on your recent stay. We apologize for inconvenience that you had a hard time during check-in, resulted a long process to complete in order to someone of our staff's English speaking is...More

Hotel's Favourite
Reviewed 12 October 2017 via mobile

I was on a road trip with friends for a few days visiting different Sake breweries before arriving Niigata. We have piled on a lot of gifts along the trip in the car. The staff was extremely helpful in getting everything off the car and...More

Thank semanticvision
Response from anacpngt001, Room Reservation at ANA Crowne Plaza NiigataResponded 13 October 2017

Thank you for staying with us and we appreciate to accept the hotel review from you. Niigata is famouse for rice and Sake so you're on the very good trip. We're happy if you like Sake in Niigata. We're really happy to hear that you're...More

Reviewed 13 April 2018

We stayed at the ANA Crowne Plaza Niigata for a week during our trip to Niigata, and it blow my expectations out of the water. The hotel is about 10-minute walk from Niigata Station without carrying bags. With bags, taking a taxi (JPY590) would be...More

Thank Jim L
Response from anacpngt001, Room Reservation at ANA Crowne Plaza NiigataResponded 4 weeks ago

Thank you for having stayed at ANA Crowne Plaza Hotel Niigata and reviewing on your recent stay. We're happy to hear from you that you went to many place in Niigata city. Did you meet your favorite foods in Niigata? We hope that your stay...More

Reviewed 12 January 2018

Walk 15 min. from JR station. If you have big bag, I think you better to take taxi. Room is ok and staff is nice. English is no problem for them. The Price is reasonable but I rather to stay nearby JR station next time.More

Thank Sam C
Response from anacpngt001, Room Reservation at ANA Crowne Plaza NiigataResponded 16 January 2018

Thank you so much for staying at ANA Crowne Plaza Niigata and we would like to appriciate for your feedback during your stay. We are pleased you to compliment for our hotel service and we're happy to hear that you were being confortable to stay....More

Reviewed 17 October 2017

My check- in was as fast as any I have ever had – I gave my name, and they handed me the key, that was it. No form- signing, no credit card handover. IHG does a great job with its elite- status members and this...More

Thank MunichEricJ
Response from anacpngt001, Room Reservation at ANA Crowne Plaza NiigataResponded 19 October 2017

Thank you so much for staying with us at ANA Crowne Plaza Hotel Niigata and we appreciate to accept the hotel your feedback during your stay. We are pleased to compliment for our hotel service. We're so happy to hear from you that you're staying...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Details
Price range
US$76 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Niigata
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$76 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Niigata
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (192)
Room & Suite (129)
Dining (60)
Business Centre & Event Rooms (2)
Questions & Answers
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HI_TRVLR
26 May 2016|
AnswerShow all 2 answers
Response from Rideau-Rambler | Reviewed this property |
Hi, I used only the wired connection to my laptop, but it worked flawlessly.
1
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Room Tips
"North-facing rooms have great view of Shinano River"
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"Rooms on the front are larger and have a view of the Shinano River"
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"Upper floors have excellent views."
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"Ask for room in the upper floors"
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