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Hotel Okura Niigata

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278 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Singapore, Singapore
Reviewed 4 weeks ago

Some distance from the train station across the Shinano River but still walkable to town via Bandai bridge. The bridge lights up in the evening and pathway next to hotel that runs beside the river allows for pleasant jog/walk. Older style hotel. They even have an ink stamp with picture of hotel in the lobby to decorate your diary though...

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Helpful?
Thank Sengch
Honolulu, Hawaii
Reviewed 17 July 2016 via mobile

Think of a brand new hotel 50 years ago. Now take that hotel and add 50 years of use, and you have this property. Don't get me wrong the price is right and it's clean. You will also get a actual key to the room. Room size is standard Japan size rooms. Which is 1/2 of USA hotels. Friendly staff....

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Thank Glenn F
Reviewed 28 June 2016 via mobile

The initial impression of the room was small but it packs everything you need. The location is convenient to shopping and restaurants/bars nearby. Walking paths lead straight to main areas of town with a pub street feel. If you're looking for a place to stay in Niigata, look no further.

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Thank Setchiel
Honolulu, Hawaii
Reviewed 19 May 2016

The Hotel Okura Niigata is a first class hotel situated along the Shinano River offering great views of the river and the bandai area. The rooms are large, beds very comfortable and bathroom well equipped. The service was outstanding from all staff especially the bell women and concierge. While the hotel is showing its age, it still has a lot...

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Thank mid60scouple
HONiigata, 支配人 at Hotel Okura Niigata, responded to this review

Thank you very much for choosing Hotel Okura Niigata for your recent stay in Niigata. We are happy to hear that you liked our hotel, especially our facilities ,service and the location. We would like to thank you for your recommendation. Looking forward to welcoming you again.

Helsinki, Finland
Reviewed 19 March 2016

Somehow Hotel Okura Niigata reminds me of an elderly Gentleman, who always leaves his home with shiny shoes, clean shirt and perfectly tied tie. He might not be up to latest fashion in colours, and by looking closely You can maybe see see some wear in his suit. Anyway, he always greets politely lifting his hat and opens door for...

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Thank Jukka M
Reviewed 10 November 2015 via mobile

The hotel location is the best in Niigata from my opinion. It is directly over looking on Shinano River. The room furniture style is old like from the 80s but every thing is working as it should. The size of the room is convenient for one person and it will be little crowded for a couple. The service is good...

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1Thank Saleh A
HONiigata, 支配人 at Hotel Okura Niigata, responded to this review

Dera Saleh A Thank you very much for choosing the Hotel Okura Niigata for your stay in Niigata. We are happy to hear that you liked our hotel, especially our location. We would like to thank you for your recommendation. Looking forward to welcoming you again.

Brisbane, Australia
Reviewed 9 August 2015

This hotel is in a great location. One of the concierge who unfortunately I did not get the name of, a younger male, was absolutely fantastic. Any questions we had of directions we needed he provided to us in great detail. The rooms are very clean and spacious. The train station is about a 15-20min walk away which lots of...

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1Thank Nelly-Laur
uk
Reviewed 3 August 2015

We got a good deal (as a previous reviewer has said, it does cheap rooms when there isn't a convention or two going on), and got a room with a superb view over the river. The room wasn't huge, but that's quite usual in Japan, and not a problem if you're spending most of your time looking around what is...

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Thank pxyzyzygy
Tokyo, Japan
Reviewed 8 July 2015

This is a large hotel that hosts a number of conventions (lots of ballroom space), so when there are no conventions they offer great deals to fill up the rooms. I paid less than $90 per night for 5-star accommodations. There are plenty of restaurants onsite. It's a short cab ride from the train station, or a 20 minute walk....

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Thank Edbo
HONiigata, 支配人 at Hotel Okura Niigata, responded to this review

Thank you very much for choosing The Hotel Okura Niigata for your recent stay in Niigata. We are happy to hear that you liked our hotel, especially our facilities and the location. We would like to thank you for your recommendation. Looking forward to welcoming you again.

Sheffield, United Kingdom
Reviewed 1 July 2015

What a lovely hotel this is. It's got a beautiful relaxed 1970s feel to it, but is not at all shabby. It's well kept, clean and spacious. The bathroom was gorgeous, and the view from the room over Bandai Bridge and the Shinano River was fantastic. The breakfast was great too. We had a table at the window overlooking the...

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Thank Delbert1964
HONiigata, 支配人 at Hotel Okura Niigata, responded to this review

Thank you for choosing Hotel Okura Niigata for your recent stay in Niigata. We are glad to hear that you enjoyed your stay with us, especially the atmosphere, breakfast, and view of Shinano River. Please try our Japanese style breakfast next time, we are sure you will like it Furumachi area, which we are happy to hear you loved to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Hotel Okura Niigata

Address: 6-53 Kawabatacho, Chuo-ku, Niigata 951-8053, Niigata Prefecture
Region: Japan > Chubu > Niigata Prefecture > Niigata
Price Range: $81 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Okura Niigata 4*
Number of rooms: 265
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Hotel Style:
#7 Business Hotel in Niigata
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Okura Niigata staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view over the river. It only costs a small amount extra, but is well worth it.”
  • The view over Bandai Bridge and the Shinano River
 of 5 bubbles Delbert1964, 30 Jun 2015 | Read review
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