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Hotel Okura Niigata

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278 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Japan
Reviewed 14 August 2014

Under amenities Trip Advisor lists swimming pool and free parking. There is definitely NO swimming pool at the Niigata Hotel Okura which was a disappointment after a long drive to get there. Also there is NO FREE parking. We had to pay about 1300 yen to park for 1 day. The WiFi was free, but we kept losing the signal...

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1Thank Aizumom
Barlow, United Kingdom
Reviewed 26 July 2013

We stayed for 5 nights at this hotel and I have to say it was an exceptionally surprising and pleasant experiance from the moment we stepped from the car to the day we left. We were visiting our daughter who lives and works in the prefecture and used the hotel as a base for exploring the region. Niigata is an...

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2Thank The_Joss
Honolulu
Reviewed 23 January 2012

A hotel staff here greeted me with a 45-degree bow, what a great custom. Bring earplugs because I could here the chirping of the crosswalk from the 9th floor and everything here is in Japanese, even the TV remote.

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1Thank HonoluluMoon
Munich, Germany
Reviewed 20 November 2010

Internet was not working for me. Other than that everything ok and good rate!

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Thank SuchANiceCouple
De Haan, Belgium
Reviewed 27 August 2010

We were most satisfied with our stay in this hotel but only after a problem was solved upon our arrival. We had a reservation for a non-smoking room but initially we were offered a smoking room [we believe that continuing to offer smoking rooms in a hotel proves outdated hotel management]. Because the hotel was heavily booked, a non-smoking room...

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Thank mundus
Honolulu
Reviewed 4 June 2010

My husband and I stayed here 4 nights, and it made our trip to Niigata perfect. Location is at one end of the famous Bandaibashi (bridge) and it's easy walking distance to both centers of Niigata. Also lovely walks along the riverside. Hotel seems like a smaller version of the Tokyo Okura and I suspect dates from the same period....

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2Thank susanmccallum
Chia-yi, Taiwan
Reviewed 27 July 2007

I spent three nights at this hotel. Although it doesn't show how to get there by bus in its website, it is easy to find out which bus line to take. The breakfast it provides is delicious. Most of the staff can speak English well. In addition, the room is quite large. By the way, the locations is great. It...

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Thank Sonia_Shen

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Hotel Okura Niigata

Address: 6-53 Kawabatacho, Chuo-ku, Niigata 951-8053, Niigata Prefecture
Region: Japan > Chubu > Niigata Prefecture > Niigata
Price Range: $81 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Okura Niigata 4*
Number of rooms: 265
Reservation Options:
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Hotel Style:
#7 Business Hotel in Niigata
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view over the river. It only costs a small amount extra, but is well worth it.”
  • The view over Bandai Bridge and the Shinano River
 of 5 bubbles Delbert1964, 30 Jun 2015 | Read review
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