Akan Tsuruga Bessou Hinanoza

Akan Tsuruga Bessou Hinanoza

2-8-1 Akanko-onsen, Akancho, Kushiro 085-0467 Hokkaido
食事
Traveller (571)
朝食
Dining (144)
天の座スイート "AMA no ZA suite"
Room & Suite (114)

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S$792
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About

4.5
#1 of 4 onsens in Kushiro
4.3 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
3.8 of 5 bubbles
Value

See why so many travellers make Hinanoza their onsen hotel of choice when visiting Kushiro. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travellers like you.

Given the close proximity of popular landmarks, such as Inari Shrine (0.2 mi) and Mt. Hakutosan Observatory (1.8 mi), guests of Hinanoza can easily experience some of Kushiro's most well known attractions.

Free wifi is offered to guests, and rooms at Hinanoza offer air conditioning and a refrigerator.

During your stay, take advantage of some of the amenities offered, including a concierge and room service. Guests of Hinanoza are also welcome to enjoy a hot tub and breakfast, located on site. For travellers arriving by car, free parking is available.

Travellers looking for a place to eat close to Hinanoza can head to Pan de Pan (0.1 mi) or Azusa (0.0 mi), all of which are within walking distance.

If you’re looking for something to do, Lake Akan Ainu Kotan (0.4 mi) and Lake Akan Observatory (1.1 mi) are a nice way to spend some time, and they are all within walking distance of Hinanoza.

At Hinanoza, your comfort and satisfaction come first, and they look forward to welcoming you to Kushiro.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Sauna
Free breakfast
Fishing
Walking tours
Shuttle bus service
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Banquet room
Hot spring bath
Open-air bath
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
24-hour front desk
Laundry service
Room features
Air conditioning
Private balcony
Room service
Safe
Refrigerator
Electric kettle
Flatscreen TV
Hair dryer
Telephone
Bottled water
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Luxury
Romantic
Languages Spoken
Japanese

Location

2-8-1 Akanko-onsen, Akancho, Kushiro 085-0467 Hokkaido
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 82 out of 100
82
Kushiro Airport
44.6 km
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Memanbetsu Airport
52.3 km
See all flights
206Reviews4Q+A10Room tips
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Detailed Reviews
Chang wrote a review Feb 2020
65 contributions57 helpful votes
5.0 of 5 bubbles
booked the Ama no Za 天の座 suite room. suite w living room, jap tataki room, bath area, private onsen and massage chair. dine in your own room at the restaurant and free drinks and supper at the bar. the highlight was the nightly fireworks (fuyuhanabi) from your room. valet parking and luggage services are provided.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Go784561, 支配人 at Akan Tsuruga Bessou Hinanoza
Responded 15 Feb 2020
Thank you very much for staying at Akan Tsuruga Besso Hinoza the other day. All of our staff are very happy to be satisfied with our stay. Providing new services, creating an atmosphere and space that you can relax slowly, and providing guidance and improvement so that you can enjoy your stay with hospitality that the staff weaves so that you can continue to be a hotel that everyone can patronize. I will do my best. We sincerely hope that you will be able to visit and use the hotel again when you have the next opportunity. Akan Tsuruga Besso Hinanoza Manager Takashi Kanno
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chat_BlissEvent wrote a review Dec 2023
Phuket, Thailand220 contributions17 helpful votes
5.0 of 5 bubbles
This is the most beautiful place on all Japan trip in Hokkaido and I feel so luckily that we stayed here. People and place are a truly Japanese tradition with high quality of food and beverage. Bath room amenities are so good and they also offer free minibar.
View from our room is so nice with full lake view, we stayed at 5th floor. Huge room with plenty space for you to enjoy here and there. Private onsen is so good and I love doing that every morning and evening.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pakkmom wrote a review Nov 2009
california9 contributions11 helpful votes
+1
5.0 of 5 bubbles
This hotel is the Hina-no-za and is part of a group of hotels owned by the Tsuruga Group. Tsuruga owns another hotel in Akan-ko called the Yuku-no-sato. We were accidentally driven to this hotel from the bus station (they call the hotel to come and pick you up as there are no taxis in this very tiny town). This was due to our lack of Japanese and not realizing that Tsuruga had two hotels here. As we had our itinerary with us, the reception desk was able to get us to the right location (just down the street). Yuku-no-sato is much larger than Hina-no-za and looks to be a very nice hotel. But when you arrive at Hina-no-za (which is the more expensive hotel as the reception desk informed us) you can see a difference right away.

From the outside you can't tell what an amazing experience awaits inside. The entrance takes you down a walkway with the sound of wooden chimes and softly chiming bells. These sounds are triggered as you walk and they set the mood for the lobby of the hotel. The door slides open and you enter into a type of foyer which has a beautifully carved bench and quiet pools. Turning right into the lobby, you are greeted by an attendant kneeling next to the reception desk bowing you a greeting. You are helped out of your shoes to step up onto the reception area and from the point on, you do not wear your shoes in the hotel at all.
As part of check-in, an attendant takes you around the 1st floor to show you the lounge, bar, gift shop, computer room, the foot bath room, the unusual drinking fountain (water comes out of a carved dragon from an underground source) and the yukata room where you pick out yukatas and obis and then escorts you to your room. You then receive an orientation to show you what is available in the room, how to use the TVs (3 of them), how to use the computer, room temperature controls, location of closets, toiletries, toilets (2), refrigerators (2), massage chair and how to use the controls, lighting controls, bathing room, soaking tub room (ours was outside with a view of the lake - and this wasn't even their best room!), bedroom and kitchen area. You will then be asked what time you would like dinner and where dinner will be served.
At our check-in we were also asked if we wanted to attend the Ainu village fire show (very touristy but entertaining even though we didn't understand the language) or if we wanted to take the boat tour around Lake Akan. We decided that we wanted to take in the fire show that evening, paid for the tickets and told what time to come down for the ride to the show and were given discount coupons for the boat tour should we decide to do that later.

Dinner was a fabulous affair with the best seafood we had yet encountered in Japan (and we had had a LOT of amazingly good seafood the whole time we were in Japan!). There were 9 courses, each one a work of art in presentation and absolutely delicious. The timing of each course was paced so that you could take your time and enjoy each bite. The portions were also just right so that you weren't stuffed at the end of the meal. When we finished dinner, our attendant asked us what time we wanted to come down for breakfast in the morning. Breakfast turned out to be another elaborate meal, but not as many courses. Oh, and one more thing, the meals are VERY Japanese. I loved them, but you might want to think about that before committing to having the meal package when booking at this hotel.

After dinner we had time to freshen up and then went down to the lobby to catch our ride to the show. Our shoes were waiting for us and as it was becoming quite cold, the hotel insisted that we take the down jackets that they provide for all their guests, and glad we were to have them.

The Ainu village is very attractive with wooden buildings which may be representive of Ainu culture (though we weren't sure as there isn't any English signage) and numerous totem poles and other wood carvings all around. The show is held in a small arena type section with low wooden benches in a semi-circle facing a stage. To our amusement we were were given thin pads of reflective thermal material to place on the benches before we sat down (they help because it got pretty cold!). There is also a large firepit in the center of the semi-circle of benches. The show starts at 9pm so it is dark enough for the firepit to be lit up in a spectacular moment when an Ainu warrior shoots a blazing arrow into it. This was actually a little bit funny to my husband and myself as all the Japanese tourists "Ahh'ed" on cue! There was singing and playing of Ainu instruments. Some sort of story was being told which I wished we could understand. At the end there was dancing and the audience was encouraged to get up and join in an Ainu dance. We were rather amazed that the Japanese practically rushed up to join in the circle to participate in a type of a line dance around the firepit. But they looked like they were having fun!

Of course, one of our greatest enjoyments during our stay was the onsen experience. As Americans we were uncomfortable with going to a public onsen. But we had our own onsen on a private balcony overlooking the lake. Loved it! This region is simple chock full of geo-thermal activity as are many other areas of Japan. The water flowing into the tub on our balcony was already very hot and required us adding cold water to reduce the temperature to be comfortable. It was amazing to us that this hot water runs 24/7. There is so much hot water running throughout the entire town that many shops have fountains beside the front doors with hot water pouring out. As we're from dry California, all this abundant water is a little astounding.

Getting to Hina-no-za is a bit of an adventure. As we don't speak Japanese it was a challenge. But we found that the Japanese were very willing to help us out. Our method of getting there was by using our JR rail pass and getting all the logistics worked out at a JR ticket office in the Sapporo. We took a train from Sapporo to Kushiro. We then took a bus from Kushiro to Akan-ko. Word of advice, try to travel lighter than we did! We had 4 suitcases and we got good at manuvering around, discovering elevators and escalators. But if I do this again, and I'm planning on it, I'd park my extra luggage in a locker at a station or if I have enough time (you need about 2 days), send them ahead. Trains and buses in Japan don't really accomodate extra luggage. Having said that, the bus drivers we had would help us get our luggage on and off the bus and didn't seem to mind that our luggage took up seating. Travel time from Sapporo to Kushiro - 4 hours. Bus trip from Kushiro to Akan-ko - 2 hours. I would probably check with the hotel the next time as they have a shuttle that goes from the hotel to the Kushiro bus station, but I didn't even think of it this time around. As I said, it was an adventure and a good experience. I might even think about renting a car from Kushiro the next time, but if I had tried that this first time, I think I would have gotten lost!

Another point to think about, Akan-ko is a really tiny town. Other than the Ainu village, the boat tour and a nature walk and eco museum (designed for children but really exceptional!) , oh, and tourist shops, there isn't a whole lot to do here. You'd need to go out of the town to take in some other tours or drive a car. We just enjoyed being able to relax, take in the beautiful area and not have to do anything else.

One last point is regarding reservations. Tsuruga has a website in English, but making the reservations is a little challenging. It requires sending an email to the company. If they can accommodate your dates they will send you an email with a number of attachments to walk you through the process, because you must make your reservations on the Japanese website. I found it easier to print out the attachments (6 pages worth!) in order to navigate my way through the Japanese reservation form. And then I made sure I had a confirmation printout (in Japanese) with me (it turned out handy when we were sent to the wrong hotel).

Hina-no-za is expensive, but my husband and I both felt it was worth it for the level of service, the absolutely beautiful hotel, the fabulous meals. It is a wonderful place to relax and unwind.
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Date of stay: October 2009
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prawit_WT wrote a review Jan 2012
Bangkok, Thailand6 contributions9 helpful votes
4.0 of 5 bubbles
I stayed in room 407, 601 and 401. Room is very good. Food is good but not the top. Amanoza room is larger than Uminoza room but I think the layout and space of Uminoza room is better than Amanoza room. The view from Uminoza room is better than Amanoza room becuase there is a building near Amanoza room which obstruct the view. Room 407 is the best and cheaper. Service is excellent especially concierge(Ms.Ogawa). She speak good english and willing to help everything. There is free shuttle bus between hotel and Kushiro. I impress this hotel but I am very disappoint about booking with Rakuten Travel.

I have used many agents for hotel reservation such as Agoda, Booking.com, JAPANiCAN etc. All of these agents always offer cheaper price or sometime hotel list price. I made reservation with Rakuten Travel for Akan Tsuruga Bessou Hinanoza hotel in Hokkaido on 23-29 December 2011.

I stayed two nights in Uminoza room. I stayed four nights at Amanoza room.

Hotel list price for Uminoza room is 69,300 Yen for two persons per night but Rakuten Travel sold 79,980Yen. Rakuten Travel sold 10,380 Yen higher than hotel price list to me for 2 night.

Hotel list price for Amanoza room is 77,700 Yen for two persons per night but Rakuten Travel sold 94,500 Yen. Rakuten Travel sold 67,200 Yen higher than hotel price list to me for 4 night.

I could save 77,880 Yen(around USD1,000) if I make booking direct to the hotel.

Hotel price list http://www.tsuruga-g.com/price/price_hinanoza.html

Rakuten Travel price http://web.travel.rakuten.co.jp/portal/my/en_jyouhou_page.main?f_no=37362&f_teikei=&f_flg=PLAN&f_kin=0&f_kin2=&f_heya_su=1&f_kaiin_no=&f_kaiin_tel=&f_hak=&f_tel=&f_nen1=&f_tuki1=&f_hi1=&f_nen2=&f_tuki2=&f_hi2=&f_target_flg=&f_tscm_flg=&f_p_no=&f_custom_code=&f_search_type=&f_camp_id=489310&f_syu=amanoza&f_hizuke=20120104&f_otona_su=2

I knew the hotel list price when I stayed at the hotel so I am very disappoint with Rakuten Travel. I do not expect to get the lowest price from Rakuten Travel but the price from famous agent like Rakuten Travel should be FAIR and RIGHTEOUS. So everyone should be careful to check the price before make booking with Rakuten Travel. It was my mistake to trust and believe their reputation and honor. I have written email about the price to Rakuten Travel but they said they cannot do anything and they still sell that price.
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Date of stay: December 2011
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
golfplayer111 wrote a review Jul 2010
Hong Kong, China25 contributions61 helpful votes
5.0 of 5 bubbles
Made famous by a Chinese film featuring Ge You and Shu Qi. This is a real gem, Ryokan at its best.

It is located in a remote area in Hokkaido, which is a hassle unless you are driving or coming from Kushiro airport. Train travel would be time consuming, since it is around 1 hour by car from train station.

As soon as you enter the premises, you are met with bells ringing lightly in the background and a sense of tranquillity. The lobby has a good view of the Akan Lake (but that is nothing compared to the view of the Lake view room I chose), and on the side of the lobby, there is an onsen for your tired feet.

The lakeview room is an absolute gem, once through the door to the apartment, there is a hallway that is sensitive to weight, once you step on it, the lights turn on. There is also a toilet room on the side of the entrance hallway.

The view of Lake Akan is fantastic from the tatami sitting room. There is also a separate sitting area with a massage chair, Bose sound system and sofa. The bedroom is also separate from the sitting rooms. There is a second toilet room, and also a private enclosed onsen. The room is very tidy and well equiped. I got there at around 2p.m. and just refused to go out.

On the 6th floor is 2 large indoor onsen baths and also a sauna with heated granite for people to lie on. On the 7th floor there is 1 large indoor onsen bath and 1 open air onsen bath. All of the Onsen baths are stone based (just like the one in the Lakeview room). There are only 25 rooms in this Ryokan, so I was fortunate that both times when I visit the onsen, I was alone. If you get bored with these facilities, you can also ask the front desk and they take you by car (2 min drive) to their sister hotel (a much larger establishment) to try their onsen facilities there.

The sister hotel also has a nice coffee lounge where they serve some great western desserts, and a large souvenir shop with local produce and goods. You don't need to go to the shops outside.

Dinner is on the 2nd floor in private rooms and the Kaiseki banquet was fantastic, even though it is not Carb season, the carb meat boild rice with mushrooms is great, but do leave room for their dessert.

I have been to many ryokans in Japan, Gora Kadan in Hakone, Kagaya in Noto Peninsula, SyuSuien in Ibuzuki, but this one remains on top of my list.
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Date of stay: June 2009
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lo_Sherman wrote a review Dec 2012
84 contributions68 helpful votes
5.0 of 5 bubbles
I and my wife stay in this hotel for 2 nights on 27 & 28 Dec. The pros and cons of this hotel are as follow:

Pros:
1) excellent services, especially the reception and restaurant staff
2) the room is spacious with it's own private onsen and balcony. However, the private onsen is quite small for 2 persons
3) great facilities in the room with Bose music system, massage chair, Krug coffee maker, unlimited free drinks (coke and green tea)
4) great variety of Japanese food. I personally love the sushi, as they were very fresh.
5) great view of the Akan lake in the room and onsen in 7/F

Cons:
1) most of the staffs do not speak English, even the staffs in reception. Know some simple Japanese is a must.
2) the toilet of my room is smelly when I first enter the room
3) only four public onsens in the hotel. However, due to the small size of this hotel (<30 rooms), I don't think a large onsen similar to New Akan Hotel, can be built.
4) poor free wifi service. The wifi network is not working properly.
5) all food are in Japanese style. If you like Japanese food, go for it.
6) very expensive, ~50,000 yen per night. However, great value for it's service and privacy.
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Date of stay: December 2012
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lanjai wrote a review Mar 2015
Sydney, Australia62 contributions47 helpful votes
5.0 of 5 bubbles
This is the 5th time within 4 months staying in Tsuruga hotels. And my last visit at Hinanoza was Oct 2014.

I stayed at Tsuruga wings the day before therefore I requested early check in at Hinanoza and I was able to get the room before 12p.m.

I stayed at Umi no za Rm 407, huge window overlooking the Lake Akan, stunning view in winter and I was so lucky that the weather was fine during the two days I was in lake Akan.

Two comfy double beds, spacious living room, private open air onsen facing lake akan, but it does not really like open air because the bottom part is blocked by the window and the upper part is a blinds, especially when it is freezimg, the window is hazy and you can see nothing, no difference with an in door onsen.

The minibar provides 8 bottles of free drinks & Tsuruga own brand ice cream.

The Umi no Za suite is not as spacious as I expected, though it is larger than Mori no Za, only one massage chair in the room. Sleep quality excellent, comfy bed and pillow, moderate air con, soundproof. As there is a short corridor between entrance and the room, you can hardly hear any noise outside. It is a quiet area around the hotel as well.

The location of Hinanoza is at the far end of the onsen street. I take the shuttle to its sister hotel Yuku no Zata and walked to the Ainu village, there are a few restaurants there but as I have dinner and breakfast in the hotel, no chance to try them. Shops open til very late (around 10p.m.) at the onsen street, most of them selling souveniors and hand made products. There is a convenient store just opposite to the hotel.

Hinanoza has much privacy because all rooms has its own private onsen and it is much quieter than tsuruga wings hoteland Yuku no Sata hotelbecause they do not serve children here.

The winter festival of lake akan worth a visit and the venue is at the back of the hotel, that is where my room facing. There were fireworks and it was in front of the window of rooms facing lake akan (If I get it right, it shpuld be rooms with number ends with #1 or #7).

Outstanding service of the staff, quick check in process, they do keep records of my previous visits, I am not sure it was coincidence or specially arranged, the staff who check me in and served me at the restaurant were the same person during my last visit.

The staff served me at the restaurant was the one served me during my last visit in Oct, she is a very nice lady, good communication skills in English. The kaiseki dinner is excellent , all dishes are delicious, The sashimi are so fresh and they served hairy crab which is my favourite.

They served each unit in seperate cubicles at the restaurant, good for privacy but I do not really enjoy having meals in a cubicle with no window.

I would like to give a credit to the staff who helped me to get the tax refund. I purchased something at Yuku no Sato and forgot to asked if it is tax free, when I shopped again at Hinanoza, I asked the lady staff with a pair of glasses(i forgot to ask her name unfortunately), she helped me to do the tax refund of my purchase at Yuku no Sato, though it is their sister hotel and not a large amount, but I know it is pretty troublesome and does involve some process, she was so patient and wait for me back to the hotel, got the tax refund in cash already, prepare the document and get done efficiently.

The area of the public onsen is not as big as Yuku no Sato, but good enough because only a few people would visit the public onsen here. There are two public onsen, in room onsen and hot stone sauna at 6/F and open air onsen at 7/F. I love the hot stone sauna very much.
Delicious hokkaido milk provide for free.

I was misled by the Green Map provided by the hotel that I thought the hotel is facing Mt. Oakan, the one capped with snow, in fact, the hotel is facing another mountain with no snow on the top. Therefore, I think the best view that facing both lake Akan with Mt. Oakan are Suites at Yuku no Sato, that is the same view as 8/F public open air onsen of Yuku no Sato.

Would definitely stay here again during summer.
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Date of stay: February 2015Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
emiana wrote a review Apr 2013
London, United Kingdom194 contributions223 helpful votes
5.0 of 5 bubbles
At approximately £500 per night for a very large suite, complete with private onsen and kaiseki dinner and breakfast, one expects perfection. And one gets it, so long as one's definition of perfection is ever so slightly flexible. Lets face it, the design, decor, food, ambiance, attention to detail and wait staff member personally assigned to you, are all perfect. The service is impeccable. The large, lake view rooms are astonishing, beautiful, quiet and all around excellent. We loved the private onsen and never made it to the two public onsen on the upper floors. The food is just superb. They even bring little cakes at 5pm to your room. Nice. The imperfection: basically no wifi, despite being given the password (but no problem so long as one has laptop because one can plug into the net) and no laundry service. These two imperfections are no big deal, but are surprising at this level. Our assigned staff member (who was extremely thoughtful in presentig us with hand made cards detailing the types of fish we had, sake we drank, etc... never get that level of service in London!!) spoke a very very decent English as did the concierge and the maitre d' (who personally came up to our room to discuss our dietary restrictions so that he made sure he understood what the concierge had relayed to him - that's impressive). It wasn't perfect English and there were some lost in translation moments. It surprised me, but I guess the Tsuruga group does well enough from its Japanese clientele that it doesn't need the international set. Odd at those prices, but there you go. However, we were not made to feel uncomfortBle in any way not speaking Japanese and everything was done so that we could understand and be understood). come to think of it, even the parking lot chap spoke sufficient English. Akan-ko is small, but really one doesn't go to this hotel to be wandering around town at night. For the daytime, there are wonderful natural sights to be seen and experienced nearby. With respect to reserving, the Japanese site isn't great. I emailed the company directly (from the address on the site) and simply made the reservation through the person who replied to me. I did nothing more than give him my dates, name and credit card number. I then received a confirmation document. Simple. For non-Japanese (because we might not know this, while the Japanese do), please note that a 'gift' (read tip) to your assigned wait staff person is greatly appreciated (yen 5,000 if staying three nights) and should be given at the end of dinner on the final night. The carvings at the Hinanoza and the Tsuruga Wings nearby are done by the master carver Mr. Takeki Fujito. He has a shop and museum in the Ainu part of the village. Check it out. Amazing stuff.
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Date of stay: April 2013Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yunruo wrote a review Jan 2013
Shanghai72 contributions8 helpful votes
+1
5.0 of 5 bubbles
We chose room 407 because of the Movie"You are the one "was shooting in this room. We also stayed in Room 601 which has better view. It has Open Hot spring Spa in each room. The food there is perfect, we had extra beef for free. lucky! Thoughtful service. a nice experience. But Akan is a very small place, you would't stay for more than two nights in a roll.
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Date of stay: February 2012
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
trippyNYC wrote a review Nov 2019
New York, NY1,403 contribution168 helpful votes
4.0 of 5 bubbles
This town has a short strip of lodging. Hinanoza is probably the most boutique of them of all, if you're not into large hotels. It's located kind of at the end of the lake so it doesn't really have a central view of the lake. I had a partial lake view room which only has a partial lake view from the rotenburo, so you can't see the lake at all while hanging out in the room. It was nice to be able to walk out and stroll around town tho they do offer shuttle service if anything within 1000m is too far to walk. It's a very calm and serene environment. The staff is all very friendly and attentive. My main "complaint" was the restaurant staff. The food was very good with nice variety but for a high-end dining venue, I would think the staff should know food/Japanese cuisine better. I felt like they did what they're supposed to do, but in terms of knowing food, it wasn't the same as like a nakai in more traditional-type ryokan. Each morning all guests' shoes are laid out in the semicircle entrance hall.
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Date of stay: November 2019
3.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: Partial lake view may not see lake from room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Go784561, 支配人 at Akan Tsuruga Bessou Hinanoza
Responded 8 Nov 2019
The other day, thank you for staying at the seat of Akan Tsuruga Bessou Hinanoza. I am very pleased to have you in your stay at this time. We hope that you will be able to enjoy this hotel. We will continue to provide guidance and improvement in order to offer new services and to create a relaxing atmosphere and space, as well as a pleasant stay in the hospitality of our staff. The next time you have a chance, please come to our hotel, and thank you for your stay. Akan Tsuruga Bessou Hinanoza Manager Takashi Kanno
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from 隆 菅
Ebetsu, Japan
Thank you very much for your inquiry this time. Regarding sightseeing around Akan Lake, you can go to the surrounding sightseeing site by entering LINK from ABOUT of our website. Come, please check. Also, if you would like to have an activity, I'd like you to know the details of the activity in Lake Akan by clicking on the SIRI banner posted on the top of the homepage. If there are any unclear points, again 情報の修正を提案
Soodye asked a question Apr 2016
Sunnyvale, California702 contributions132 helpful votes
I am trying to book a night here but it seems they do not allow children? My daughter is 2 year-old.
trippyNYC wrote a tip Nov 2019
New York, NY1,403 contribution168 helpful votes
4.0 of 5 bubbles
"Partial lake view may not see lake from room"
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Pawaris C wrote a tip Apr 2017
1 contribution
5.0 of 5 bubbles
"Check room description carefully before booking if you want the view of Lake Akan"
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CHM1 wrote a tip Jun 2015
Hong Kong, China90 contributions81 helpful votes
5.0 of 5 bubbles
"Higher floors have fewer rooms and all with lake views."
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Anthony_Chow wrote a tip Mar 2015
Hong Kong, China676 contributions166 helpful votes
5.0 of 5 bubbles
"Lake view room if you can afford"
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Grace S wrote a tip Mar 2015
Sydney, Australia176 contributions199 helpful votes
4.0 of 5 bubbles
"Remember to book a lake view room if at all possible"
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Not the right property for you?
There are more places to choose from in the Kushiro area.
PRICE RANGE
S$759 - S$943 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoKushiroAkanko Onsen
NUMBER OF ROOMS
25
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AKAN TSURUGA BESSOU HINANOZA: UPDATED 2023 Hotel Reviews, Price Comparison and 645 Photos (Kushiro, Hokkaido, Japan) - Tripadvisor

Frequently Asked Questions about Akan Tsuruga Bessou Hinanoza
Which popular attractions are close to Akan Tsuruga Bessou Hinanoza?
Nearby attractions include Akan Lake (0.2 km), Eco Museum Center (0.3 km), and Akan-Mashu National Park (0.4 km).
What are some of the property amenities at Akan Tsuruga Bessou Hinanoza?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Akan Tsuruga Bessou Hinanoza?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Akan Tsuruga Bessou Hinanoza?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Akan Tsuruga Bessou Hinanoza?
Yes, free parking is available to guests.
What are some restaurants close to Akan Tsuruga Bessou Hinanoza?
Conveniently located restaurants include Nabekyu, Pandepan, and Ajishin.
Are there opportunities to exercise at Akan Tsuruga Bessou Hinanoza?
Yes, guests have access to a sauna during their stay.
Does Akan Tsuruga Bessou Hinanoza have any great views?
Yes, guests often enjoy the lake view available here.
Is Akan Tsuruga Bessou Hinanoza accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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