Kushiro Century Castle Hotel
View from Nusamai bridge
Traveller (118)
Room & Suite (41)
Kushiro Century  Castle Hotel
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S$104
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About

4.0
#5 of 29 hotels in Kushiro
4.0 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Value
On January 31,Saturday,2015,Kushiro Castle Hotel Has re-brand-opened as one of the group of Century Royal Hotel in Sapporo.We have 48 guest rooms where you can soothe the fatigue in relaxing atmosphere. We hope you can stay in our guest room comfortably,which was designed by the deceased master of Japanese Architect World,Kikoh Mozuna,who brought oriental style in a modern design.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Taxi service
Banquet room
Parking
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Vending machine
Meeting rooms
Massage
24-hour security
Baggage storage
Chapel / shrine
Executive lounge access
Non-smoking hotel
Shared lounge / TV area
Shops
24-hour front desk
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Clothes rack
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Romantic
Family
Languages Spoken
English, Japanese
Hotel links
Special Offer:Package deal

Location

2-5 Okawacho, Kushiro 085-0837 Hokkaido
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 93 out of 100
93
Kushiro Airport
16.3 km
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Nakashibetsu Airport
80.4 km
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159Reviews0Q+A9Room tips
Traveller rating
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  • 68
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Detailed Reviews
Jasrenee T wrote a review Mar 2023
Singapore, Singapore13 contributions5 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
You get to choose a different pillow, shampoo and conditioner every night. They provide free aromatherapy and bath salt selections at the front desk. Free venison curry, wine, detox water, juices and tea and coffee every night. The room is just RIGHT for two. Nice view, friendly and helpful staff that speak English (or try their best).

This hotel is a haven in Kushiro city.
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 佐藤 智洋, 支配人 at Kushiro Century Castle Hotel
Responded 18 Apr 2023
Hello Heyjasrenee, Thank you very much for sharing your feedback regarding your stay. We are glad that you enjoyed our service. Also, thank you for the kind words regarding to our staff. We are hopefully and continually trying to improve our service. Thank you for staying at Kushiro Century Castle hotel and we hope that you will consider us for your next trip! Sincerely,
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kwsg wrote a review Mar 2020
Singapore, Singapore172 contributions253 helpful votes
4.0 of 5 bubbles
First up: I must admit that I otherwise absolutely love this hotel. It should have gotten five stars. It has a lot of thoughtful touches: a guest lounge with free coffee, tea, wine, soup and even curry in the evenings. You can pick your pillow from the pillow bar. There's even a selection of bath salts for the taking. Parking right out in front if you're early. And the hotel gives you cash coupons to spend at the gift shop.

Thanks to a generous promotion on the website, we got an amazing rate for the gorgeous Japanese Suite room, just ¥35,000 for two nights. It was newly renovated and comes with its own little outdoor garden. From here, the sunset views over the river are amazing. The hotel's only shortcoming is that it is on the 'wrong' side of the river, but it only takes maybe 5-10 mins extra walking time to get to the restaurants, bars and attractions on the other bank.

So what went wrong? We had arrived at 2:45pm, after a long drive from Obihiro in the snow. But the unwelcoming man at the counter asked us to wait till 3pm, because that is when check-in officially starts. I could not believe my ears. The room was obviously available, because after five minutes of me standing in the lobby, stunned and still struggling to accept the ridiculousness of the situation, the man's colleague came over (bless her) came over and gave me the keys.

Over the years, we have stayed in 40+ hotels in Japan, and I've been asked to wait when I show up an hour early for a reservation. I have accepted that this is the deal in this country. But 15 minutes... this is a new low in inflexibility and has no place in an establishment whose one and only job is hospitality.
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Date of stay: February 2020
5.0 of 5 bubblesValue
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Check the promos in the Japanese website (use Google translate) for good deals.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KCCH20150131, Front Desk at Kushiro Century Castle Hotel
Responded 17 Mar 2020
Dear kwsg Hello. Thank you for your stay with us and sharing your experience. we are so pleased to read you liked the room and service we offer. We always wish that our guests have pleasent stay with us here in Kushiro Century Castle Hotel. But we are sorry about the incvinience you had when you checked in. Maybe the room was not ready yet then, but he should have conveyed you sincerely about this. Please rest assuured we have addressed this with the team to ensure we improve on this. Thank you very much again for staying at Kushiro Century Castle Hotel and we look forward to welcoming you again! Best Regards, Kushiro Century Castle Hotel Front Desk
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Denis_J_Mal wrote a review Mar 2020
Singapore, Singapore24 contributions12 helpful votes
5.0 of 5 bubbles
Stayed 2 nights last month. Nice modern comfortable hotel in good location. Plenty of eating options nearby and only 5mins walk to fisherman’s wharf where you can get off/on airport buses and Akan sightseeing buses. 15min walk to Kushiro Washo market. Excellent formal Japanese breakfast (with standard additional buffet options) provided and staff are all very friendly and helpful. Complimentary venison curry and drinks are available in the evening (did not try). Would most definitely stay here again if in Kushiro. Great value.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KCCH20150131, Front Desk at Kushiro Century Castle Hotel
Responded 16 Mar 2020
Dear Denis_J_Mal Hello. Thank you for sharing your feedback regarding your stay. Also, thank you for the kind words regarding our staff and the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We wish you try our complimentary venison curry next time you visit us! Thank you very much for staying Kushiro Century Castle Hotel and we hope that you will consider us for your next trip! Best Regards, Kushiro Century Castle Hotel Front desk
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Peter R. wrote a review Aug 2020
Ulsan, South Korea1,422 contribution169 helpful votes
5.0 of 5 bubbles
Stayed 2-nights at the end of January when I visited Kushiro to travel on the SL Shitsugen. What a lovely hotel in this quiet rural town. Nice, decent sized room; friendly staff and service, and all at a reasonable price. For me the highlight of my stay was the use of the comfortable lounge on the Ground Floor, just off the Reception area. This was a quality hotel 'Club Lounge' available to all guests at no extra cost. As a near 70-yr old, travelling solo, it was great to arrive back at the hotel and enjoy some quality time in such relaxing surroundings; have a coffee and download the days' photographs from camera to laptop.
Without the lounge, I would have easily rated the hotel as 'Very Good'; with the lounge, it has to rate 'Excellent'!
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Date of stay: January 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 佐藤 智洋, 支配人 at Kushiro Century Castle Hotel
Responded 5 Aug 2020
Dear PeterthePauper Thank you very much for sharing your feedback regarding your stay.Also, thank you for the kind words regarding our lounge. We are so glad to hear that you had some quality time at the lounge. We are also happy to know that you found staff friendly, and the service is good. We hope that you will consider us for your next trip to Hokkaido! Sincerely, Kushiro Century Castle Hotel
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GlobalCitizen2 wrote a review May 2023
Racine, Wisconsin101 contributions100 helpful votes
4.0 of 5 bubbles
Hotel is in a nice spot by the river and harbor, with a Fisherman’s Wharf tourist area 3 minutes walk away. On our arrival walk from the train station we noted the town was a bit depressed and later learned 2 of their 3 main industries were fading (paper and coal declining while fishing booms). Perhaps because of this and lingering pandemic effects, the hotel pulled out some stops to make guests’ stays more enjoyable - complimentary buffet of bath salts and pillows in the lobby, plus complimentary breakfast set options on top of an an already nice buffet. We opted for the seafood breakfast and were extremely happy with it. Our room, a Deluxe Hollywood Twin would be perfect for 2 adults, it was a bit cramped for the 3 of us with a rollaway. The bathroom was a Japanese style wet room which we appreciate. We also used the coin laundry. If you’ve got a car this could serve as a decent base for some exploring. We spent one day on a bus tour up to Lake Akan.
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Date of stay: May 2023Trip type: Travelled with family
Room Tip: If arriving by train with big luggage take a taxi from station. Walk is 20 minutes, but over...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dominoking wrote a review Jun 2019
Singapore, Singapore281 contributions56 helpful votes
5.0 of 5 bubbles
A beautiful modern clean hotel that takes effort to please the guests. Although there is no onsen, they provide bath salts for you to soak in the long bath in your room. The long bath is bigger than most Japanese hotels. The room is spacious with good king size baths. Furnishing is modern. There is a lounge on the ground floor where guests can help themselves to coffee, tea, soft drinks and wine! Breakfast was sumptuous and they offer free champagne!!! Upon checkout, they present you with two free bottle of mineral water, what a lively gesture. Staff speaks English.
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Date of stay: June 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KCCH20150131, Front Desk at Kushiro Century Castle Hotel
Responded 26 Jun 2019
Dear Dominoking Hello. Thank you for taking time to write a review and point out the good experience you had with our room, the service we are providing at the lounge, and the breakfast we serve. we are always pleased to know that our guest had wonderful stay here with us. We really look forward to welcoming you again. Hope to see you next time! Best Regards, Kaori Kikukawa
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esun136 wrote a review Sept 2018
San Gabriel, California50 contributions22 helpful votes
4.0 of 5 bubbles
Had both Japanese and western breakfast in the restaurant, Yuuyoo Terrace, located in the 1st floor of this hotel. Both are excellent, personally, the Japanese one is a must have.

This hotel is located at the site where has the world’s top three sunset view. Go to 9th floor wedding hall. The view is awesome.
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Date of stay: September 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KCCH20150131, Front Desk Staff at Kushiro Century Castle Hotel
Responded 18 Sept 2018
Dear esun136 Thank you for visiting us and taking the time to meke a positive comment on us. It's great to hear your praise- thank you very much. We are especially glad to know that you enjoyed breakfast we served, and the sunset, too. Please visit us and have a great stay in Kushiro Century Castle Hotel again. Best Regards, Front Desk Staff Kaori Kikukawa
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AbuDhazzler wrote a review Jun 2018
Abu Dhabi, United Arab Emirates63 contributions50 helpful votes
5.0 of 5 bubbles
We arrived after a long drive from Sapporo, ample parking available on arrival. Check in nice and smooth. The room itself was nice, extremely clean with a small bathroom (will soap/shampoo etc...). The bed was extremely comfortable, and all this for a very reasonable price. Only very small negative was the room was quite hot and we did not discover how to work the air con (pretty much all instructions in Japanese). Overall, a great (but short) stay.
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Date of stay: June 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KCCH20150131, Front Desk Staff at Kushiro Century Castle Hotel
Responded 9 Jun 2018
Dear Abu Dhazzler Thank you very much for posting a review on us. We are happy to know that you had good stay here with us at Kushiro Century Castle Hotel. However, we also feel sorry for inconvenience about the room temperature. We now recognize that we need to improve it as soon as possible. We hope you will have much nicer stay next time you visit us, so please visit us again and spend relaxing time with us. We look forward to welcoming you again. Thank you again for taking the time to post a positive comments on us! Best Regards, Kushiro Century Castle Hotel Kaori Kikukawa
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wanderf00 wrote a review May 2018
Shanghai, China444 contributions84 helpful votes
+1
4.0 of 5 bubbles
We stayed for 2 nights in this hotel which is located next to the Nusamai bridge. Few mins walk to the city centre and the JR station is not somewhere near. The hotel provides free parking for the guests which we finds it very convenient to move around. First come first serve basis I would say.

Next, the hotel breakfast was exceptional good and the varieties was of good quality (mostly japanese). The reception staff will check with you one day in advance, your choice of breakfast: japanese or western when you collect your room key from them. Yes, you need to pass them your room key when you are heading out. The restaurant is clean, spacious and roomy.

Our room on the 8th floor was clean, cosy but somehow a bit stuffy. According to the hotel staff, we can open up the window for better ventilation. We visited during early spring and the average temp at night was around 10 degree celsius or less. Leaving the window open throughout our stay worked out well for us, thankfully.

We will come back for their excellent service.
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Date of stay: April 2018
3.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KCCH20150131, Front Desk at Kushiro Century Castle Hotel
Responded 12 May 2018
Dear wanderf00 Thank you very much for your review regarding your stay at Kushiro Century Castle Hotel. We are glad you enjoyed your stay with us. We are also very pleased to learn that you enjoyed the breakfast we serve. We always wish our guest to have wonderful beginning of the day with our breakfast. We are already looking forward to your next visit. We hope to see you soon! Regards, Front Desk Staff Kaori Kikukawa
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Lily2411 wrote a review May 2019
Singapore, Singapore76 contributions44 helpful votes
4.0 of 5 bubbles
We drove and parking is free. Room is big and comfortable. The sunset view from the room is beautiful. They serve free vension curry rice, wine and drinks at night. Staff is friendly. But there is no aircon when we visit. We do not know if this is because it is early spring. We open the window and enjoy the natural cool wind.

Overall a nice hotel.
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Date of stay: May 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KCCH20150131, Front Desk Chief at Kushiro Century Castle Hotel
Responded 31 May 2019
Dear Lily2411 Thank you very much for taking the time to write a review and point out good experiences you had with our room, complimentary curry and drinks at the lounge. However, we are sorry for the inconvinience about the room tempareture. It actually was a difficult season since we don't have aircon. But little reliefed that we learned you enjoyed the natural wind of Kushiro! We look foraward to welcoming you again! Hope to see you soon. Best Regards, Kaori Kikukawa
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Myclare wrote a tip Aug 2023
Melbourne249 contributions296 helpful votes
2.0 of 5 bubbles
"Don't make Kushiro a stopover"
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GlobalCitizen2 wrote a tip May 2023
Racine, Wisconsin101 contributions100 helpful votes
4.0 of 5 bubbles
"If arriving by train with big luggage take a taxi from station. Walk is 20 minutes, but over variable rough surfaces not conducive to wheels"
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kwsg wrote a tip Mar 2020
Singapore, Singapore172 contributions253 helpful votes
4.0 of 5 bubbles
"Check the promos in the Japanese website (use Google translate) for good deals."
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luxingren wrote a tip May 2018
Bellevue, Washington36 contributions53 helpful votes
3.0 of 5 bubbles
"Get the largest room on a higher floor"
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Bobby_Sole wrote a tip Aug 2017
Brisbane, Australia421 contributions184 helpful votes
4.0 of 5 bubbles
"Room with a view of the river is good. Try for a larger room if possible."
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Not the right property for you?
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PRICE RANGE
S$86 - S$147 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoKushiro
NUMBER OF ROOMS
48
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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KUSHIRO CENTURY CASTLE HOTEL (S̶$̶1̶7̶1̶) S$89: UPDATED 2023 Reviews, Price Comparison and 153 Photos (Hokkaido, Japan) - Tripadvisor

Frequently Asked Questions about Kushiro Century Castle Hotel
Which popular attractions are close to Kushiro Century Castle Hotel?
Nearby attractions include Nusamai Bridge (0.2 km), Kushiro Fisherman's Wharf Moo (0.3 km), and Kushiro Kobunkan (0.4 km).
What are some of the property amenities at Kushiro Century Castle Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kushiro Century Castle Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Kushiro Century Castle Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kushiro Century Castle Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Kushiro Century Castle Hotel?
Conveniently located restaurants include Izumiya Honten, Tsubuyaki Kadoya, and Main DIning DEL NORD.
Is Kushiro Century Castle Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Kushiro.
Are any cleaning services offered at Kushiro Century Castle Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Kushiro Century Castle Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Kushiro Century Castle Hotel?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Kushiro Century Castle Hotel?
Many travellers enjoy visiting Kushiro Itsukushima Shrine (1.5 km), Yomemachi Furusatokan (1.3 km), and Sano Memorial Park (1.2 km).
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