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14-10 Wakamatsu-Cho, Hakodate 040-0063 Hokkaido
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Traveller (688)
Room & Suite (395)
Dining (156)
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Hakodate
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 98 hotels in Hakodate
Location
Cleanliness
Service
Value
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Tennis court
Car hire
Business Centre with Internet Access
Conference facilities
Massage
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Rooftop bar
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Currency exchange
Gift shop
Newspaper
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Bottled water
Iron
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Japanese
Hotel links
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857Reviews38Q+A60Room tips
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Zachary H wrote a review Sep 2021
Tokyo, Japan4516 contributions418 helpful votes
Tiny rooms, but good service and a wonderful location. Our experience at Sheraton Hakodate was good. We spent one night in transit to Sapporo. Given the small size of our room, I couldn’t have stayed much longer, but we did enjoy our stay. The hotel is immediately adjacent to the Hakodate Morning Fish Market and Hakodate Station - you’re not going to get a better location than that! Staff were friendly and the hotel was clean and affordable. Recommended, but remember, the rooms are truly Japanese size.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nash wrote a review Aug 2020
31 contributions9 helpful votes
Bed 2/5 Quite hard mattress so it was difficult to sleep Curtains 2/5 The curtain wasn’t long enough so in the morning I woke up way too early Shower 5/5 Water pressure was good and water heated fast. Breakfast was more than worth the money. Everyone was very friendly and polite. Location very convenient. I’d recommend!
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 武田 明子, マーケティング at Four Points by Sheraton Hakodate
Responded 26 Sep 2020
Thank you for staying at Four Points by Sheraton Hakodate. The water pressure in the breakfast and shower was good, I'm glad. However, the hardness of the mattress and the length of the curtain remain unsatisfactory, and the hotel will consider it as a future improvement plan. Thank you for posting while you are busy. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Desmond Tan wrote a review Jan 2020
Singapore, Singapore68 contributions82 helpful votes
This is my 2nd time staying at Four Points since my last stay here back in 2017. I was on holiday with my then girlfriend( who became my wife), and this CNY holidays 2020 we brought all our family( total 7 paxs)along to experience Hakodate. We booked 4 rooms total. I realized the hotel seems to have some refurbishment/ renovation done since previous time. The room and layout seems newer. Location wise it is perfect as a base here in Hakodate. Its few min walk from the morning fish market, there are plenty of izakayas the other direction for dinner choices .Hakodate JR station is directly across the hotel. Eki Mae tram stop is also across the road. The only downside is the room walkways are a tad narrow, if you have more than 1 luggages lying , basically if coming out from the toilet to the bedroom will be a challenge. But that's also a common prob for most of Japan hotels. Overall this is still my choice hotel in Hakodate
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Four_Points_Hakodate, マネージャー at Four Points by Sheraton Hakodate
Responded 2 Feb 2020
Dear Value Guest, On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Hakodate. And, thank you for taking the time to complete our online guest questionnaire. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team, and we always consider on how we are committed to providing all guests with the highest level of service. Thank you once it again for staying at the Four Points by Sheraton Hakodate, and we hope you choose to create more memories with us whenever your travels bring you back to Hokkaido. Sincerely, Four Points by Sheraton Hakodate
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lowbk wrote a review Jan 2020
Singapore, Singapore120 contributions22 helpful votes
The location is good, very near the jr station and market. The room is good and clean. There are 2 convenience shops at level 1 so one can top up snacks easily. The drawback is the staff speaks little English but they are very helpful. Note that hotel restaurant requires reservation and i don't find the restaurant food worth the money.
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Date of stay: December 2019
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Four_Points_Hakodate, マネージャー at Four Points by Sheraton Hakodate
Responded 2 Jan 2020
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Hokkaido. And, thank you for taking your important time to complete our online guest questionnaire. It was truly a pleasure to serve you. Please note your feedback has been shared with the hotel team, and we always considered on how we can continue delivering great experiences to all the guests. Thank you for your valued comments, and we hope to serve you again whenever your travels bring you back to Hakodate. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Getz wrote a review Dec 2019
Penang54 contributions72 helpful votes
We flew from Tokyo to Hakodate for a 3 night stay. There is a shuttle bus from the airport to the JR station/bus station which is located just opposite the hotel. We had to wait for check in at 2.00pm as the hotel had a full occupancy the night before. The standard twin room is of average size with the usual amenities. The bed is comfortable. The japanese buffet breakfast is very good and includes complimentary wines. Since Hakodate is near the sea the buffet spread consist of fresh seafood including sashimi. The moning market selling seafood is located at the back of the hotel. Many small restaurants can be found in this area. The hotel is a good starting point for touring the city as the buses depart from the bus station. A tourist information can be found inside the JR station. The staff speaks English and gives recommendations on places to visit. We enjoyed our stay at this hotel but the only complaint was that the staff did not give us an early morning call on the day of departure. When I complained to reception on departure there was no apologies given.
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Date of stay: December 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Four_Points_Hakodate, マネージャー at Four Points by Sheraton Hakodate
Responded 30 Dec 2019
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Hokkaido. And, thank you for taking your important time to complete our online guest questionnaire. It was truly a pleasure to serve you. Please note your feedback has been shared with the hotel team, and we always considered on how we can continue delivering great experiences to all the guests. Thank you for your valued comments, and we hope to serve you again whenever your travels bring you back to Hakodate. Sincerely, Four Points by Sheraton Hakodate
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
VarnTeing wrote a review Dec 2019
Ipoh, Malaysia210 contributions65 helpful votes
+1
We had a family vacation for 1 week in Hokkaido and Hakodate was our first stop. It was the best of all the hotels we have stayed. Location was perfect!! We did not take the JR but the station was right opposite. Tram stop was a stone throw away, bus stop was across the street. The morning market was right behind and there was a mall and plenty of eatery n mini markets nearby Hotel was very clean, we had the twin bed and it was adequate for my family of 4 (2 kids below 8yo). I wish the toiletries were the typical Japanese kind (huge bottle with pump) rather than the small ones ~ more enviromental friendly The staff were all super helpful and kind. The lady at the reception even help to translate for our driver The breakfast is a MUST!! It was the best we had the whole week! The only downside, aside from the free breakfast, there were no other perks for marriott platinum members. No rooms upgrade or whatsoever. But if i come to Hakodate again i will still stay here
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Date of stay: December 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Four_Points_Hakodate, マネージャー at Four Points by Sheraton Hakodate
Responded 20 Dec 2019
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Hokkaido. And, thank you for taking your important time to complete our online guest questionnaire. It was truly a pleasure to serve you. Please note your feedback has been shared with the hotel team, and we always considered on how we can continue delivering great experiences to all the guests. Regret to inform you that, in order to recieve Marriott membership benefits, may please book directly from the Marriott website nor customer center for reservation. Thank you for your valued comments, and we hope to serve you again whenever your travels bring you back to Hakodate. Four Points by Sheraton Hakodate
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ryan T wrote a review Dec 2019
Singapore66 contributions22 helpful votes
Excellent location. Right beside the JR Hakodate station and the market is behind the hotel. Easy access to everywhere. Friendly staff and room is very clean. Always be prepared for sudden snowing even during autumn.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Four_Points_Hakodate, マネージャー at Four Points by Sheraton Hakodate
Responded 9 Dec 2019
Dear Guest, On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Hakodate. And, thank you for taking the time to complete our online guest questionnaire. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team, and we always consider on how we are committed to providing all guests with the highest level of service. Thank you once it again for staying at the Four Points by Sheraton Hakodate, and we hope you choose to create more memories with us whenever your travels bring you back to Hokkaido. Four Points by Sheraton Hakodate
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KeenPhotographer-11 wrote a review Nov 2019
Birkdale, Australia816 contributions459 helpful votes
Friendly efficient check-in. Car parking access easily managed at arrival. This was important as part of our 4 week, all of Japan, self driving road trip travel component. Std twin room was much bigger than most similar cost Japanese hotel stays. All very clean. The room window could be opened a little, and while we could partly adjust the air con; we never got the temp below 23 C. In room safe was appreciated. Breakfast buffet was exceptional; even before we received a pay for 1 for 2 persons special. The new JR city station (not Shinkansen) is opposite; which allowed us to buy some more of our needed train tickets for latter in our 5 week Japan travels.
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Date of stay: October 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Four_Points_Hakodate, Supervisor at Four Points by Sheraton Hakodate
Responded 22 Nov 2019
Thank you very much for your stay. Hotel air conditioning Depending on the season, only heating or cooling can be used. Did you enjoy your stay comfortably? I am really happy to hear that the breakfast was delicious. We will continue to strive to satisfy our customers. Please also use the hotel when you come to Hakodate. I look forward to seeing you again. Front Desk Daisuke Ishizuka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dianatse wrote a review Oct 2019
Hong Kong, China25 contributions12 helpful votes
The Four Point of Sheraton in Hakodate provides services according to prices! The breakfast is delicious with western and traditional Japanese dishes to choose even sashimi! The size of the room is similar to the type that l ‘ve chosen. The waiting hall has some costume for Halloween. This is a nice experience for customer to dress on 31/10! I’ll choose this hotel in future when l travel to Hakodate
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Four_Points_Hakodate, Supervisor at Four Points by Sheraton Hakodate
Responded 4 Nov 2019
Thank you very much for your stay. October was Halloween, but we will continue to plan events according to the season. Also, when you come to Hakodate, let me help you make memories. We look forward to seeing you again. Four Points by Sheraton Hakodate Front desk Daisuke Ishizuka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Phil J wrote a review Oct 2019
Gold Coast, Australia94 contributions61 helpful votes
We booked this hotel as it was near the JR Station . We found it to be a bit Expensive for Japanese Hotels but the Breakfast was Excellent . Fresh Sashimi and Wine was available . The Room was a good size for Japan Hotels but was a little Hot at night even as it was 9 degs outside.
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Four_Points_Hakodate, Supervisor at Four Points by Sheraton Hakodate
Responded 4 Nov 2019
Thank you very much for your stay. It is a pity that the rooms seemed a bit hot and could not provide a comfortable stay. We will consider the points pointed out by customers as future improvement plans. Also, when you come to Hakodate, let me help you make memories. We look forward to seeing you again. Four Points by Sheraton Hakodate Front desk Daisuke Ishizuka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$61 - US$98 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hakodate loisir hotel
FORMERLY KNOWN AS
Loisir Hotel Hakodate
LOCATION
JapanHokkaidoHakodateYunokawa Onsen / Hakodate Station
NUMBER OF ROOMS
199
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Frequently Asked Questions about Four Points by Sheraton Hakodate
Which popular attractions are close to Four Points by Sheraton Hakodate?
Nearby attractions include Hakodate Morning Market (0.10 km), Hakodate Seikan Renrakusen Memorial Museum Mashumaru (0.4 km), and Daimon Yokocho (0.3 km).
What are some of the property amenities at Four Points by Sheraton Hakodate?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Four Points by Sheraton Hakodate?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Hakodate?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Four Points by Sheraton Hakodate?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Four Points by Sheraton Hakodate?
Conveniently located restaurants include Uni Murakami Hakodate Honten, Lucky Pierrot Hakodate Ekimae, and Hakodate Kaisenryori Kaikobo.
Is Four Points by Sheraton Hakodate located near the city centre?
Yes, it is 0.3 km away from the centre of Hakodate.
Are any cleaning services offered at Four Points by Sheraton Hakodate?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Hakodate offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Points by Sheraton Hakodate?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Four Points by Sheraton Hakodate?
Many travellers enjoy visiting Goryokaku Park (3.6 km), The Old Public Hall of Hakodate Ward (1.7 km), and Kyu Soma-tei (1.6 km).