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3-282 Shukutsu, Otaru 047-0047 Hokkaido
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US$262
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About

#8 of 24 hotels in Otaru
Location
Cleanliness
Service
Value

Finding an ideal luxury hotel in Otaru does not have to be difficult. Welcome to Hotel Neushloss Otaru, a nice option for travellers like you.

While staying at Hotel Neushloss Otaru, visitors can check out Former Nippon Yusen Kaisha Otaru Branch (2.1 mi) and Former Otaru Warehouse (2.6 mi), some of Otaru's top attractions.

As your “home away from home,” the hotel rooms offer air conditioning, a minibar, and a refrigerator, and getting online is easy, with free wifi available.

Guests have access to room service while staying at Hotel Neushloss Otaru. In addition, Hotel Neushloss Otaru offers an on-site restaurant, which will help make your Otaru trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

If you are looking for a good Italian restaurant, you may want to check out Otaru Bine, Barilotto, or Birra Ristorante Gaja Otaru while staying at Hotel Neushloss Otaru.

Should time allow, Otaru Nishin Goten, Otaru Kihinkan, and Shukutsu Panorama Observation Deck are some popular attractions that are within walking distance.

Hotel Neushloss Otaru looks forward to welcoming you on your visit to Otaru.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Children Activities (Kid / Family Friendly)
Shuttle bus service
Spa
Non-smoking hotel
Internet
Restaurant
Laundry service
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Room features
Air conditioning
Minibar
Refrigerator
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Ocean View
257Reviews5Q+A7Room tips
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OrangeC wrote a review Feb 2020
Singapore, Singapore24 contributions13 helpful votes
Hotel is old and away from the touristy place, inconvenient to access but it was worth it. The view is fantastic and the onsen in room was perfect for us to rest. Taxi to town cost 2000yen. Breakfast was traditional, rice early in the morning didn't work for us. We got a big room with 2 single bed and a tatami bed was set up as well. Taxi to Mt Tengu cost 3000 yen n took around 20mins.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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barry o wrote a review Feb 2020
Bangkok, Thailand26 contributions52 helpful votes
We recently stayed here three nights and had a brilliant time, the Hotel designed in old fashioned European style with heavy wooden dark furniture but this is part of its charm, views from rooms stunning and onsen bath a must. Staff were brilliant very helpful. I highly recommend this fantastic hotel, i would stay here anytime i visit Otaru.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Jaime wrote a review Feb 2020
Hong Kong, China980 contributions267 helpful votes
+1
We chose this hotel as our first hotel in Hokkaido this trip as we wanted to try something different, a hotel on hillside overlooking the sea and with a German hotel name. Reception was ok but speaks little English. Food was delicious though both dinner and breakfast with good service overall especially from Sommelier Matsunami-San being friendly and professional. Room booked was spacious and comfortable but Room decor a bit outdated. Water pressure and temperature was ok except that the Shower needs to be pressed continuously to turn on for water saving. Amenities was average - dispenser by pola and we have in room Onsen. Free minibar was offered with rose wine and Free shuttle bus to and from Otaru station. Last, When checkout, the bill was not presented before charging the credit card. Overall an average hotel with high pricing yet only compensated by the nice Seaview and good food.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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NisaNune wrote a review Jan 2020
Singapore, Singapore5 contributions
We had a wide king bed room and the view from our window as well as private onsen was to die for. The room was really quite small and the furnishing is quite dated but the view and the onsen definitely made up for it.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TravelWithCameraHI wrote a review Jul 2019
Oahu, Hawaii543 contributions117 helpful votes
+1
We really enjoyed our stay here. Yes, as others have mentioned, the hotel is worn and doesn’t appear to have been updated but it was clean, service was great, it was peaceful and exactly what we were looking for. We used this as a place to relax half way through our vacation where we did a lot of walking. It’s approximately 20 minutes drive from the JR Otaru station. We made shuttle reservations and although we were 5 minutes early for the stated pick up time, the driver left early because another guest was early. I was a bit upset at first because they told me we needed to wait another hour and a half for the next shuttle even though I made a reservation for the 5pm shuttle. Finally they sent the driver back and I was surprised to find out the upgraded our room to an oceanfront room for the mishap. The sunset view from the open air bath was incredible. We definitely want to stay here again and would definitely pay the extra for the oceanfront room. We did go to the lounge for some beer, wine and cheese. It’s pricey but worth it. You get a sunset view from there also. We didn’t run the meals since they were French meals and we really wanted to experience Japanese meals there. We didn’t have time for the aquarium but it’s only about five minutes away from the hotel. The room came with two bottles of free water, coffee packets and a little bag of cookies baked by the hotel. The bathroom was huge compared to other hotels in Japan.
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Date of stay: June 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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missking206 wrote a review Sep 2018
Canada147 contributions59 helpful votes
The hotel is a bit on the dated side, but it is very clean. The views were what made it. Because of where it's located, every room has an ocean view. It was awesome being able to soak in the onsen inside the room and look out the window to a beautiful view.
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Date of stay: September 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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richsmar wrote a review Sep 2018
Honolulu, Hawaii17 contributions10 helpful votes
This place is on the Shukutsu Peninsula, high on the cliffs over looking the water. Great setting, especially with room that has your own onsen to enjoy the view! By the way, (if not spending the night) there is a public onsen available for very reasonable rates, even rent towels if you don't have your own. Restaurant leans to French. Quiet place to retreat away from noise. Hiking trails along the coastal cliffs nearby. (visit to the onsen after hiking along the cliffs?)
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Date of stay: July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jkoon115 wrote a review Jul 2018
Hong Kong16 contributions6 helpful votes
This was my second time stay at this hotel (last stay was in Aug 2015). Some people deemed that their decoration and furniture were a bit dated but I would say it was quite classic European style. The key is the room looks clean and beds are comfortable. The private bath in the room is really a bonus. I booked directly through hotel website for an ocean view twin room for 33,480 yen which included dinner and breakfast. (I didn't try the dinner last time so I decided to include dinner this time). I think this is a very good deal as it was a Friday night. The French style dinner and the breakfast are good. Not to mention, the services of the hotel staff are excellent too. The hotel location is particular suitable for those travellers with rental cars. I would definitely visit this hotel again next time in Otaru.
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Date of stay: July 2018
Location
Cleanliness
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ppppyyy wrote a review Jul 2018
Hong Kong, China25 contributions49 helpful votes
The hotel is a bit aged but the servers are nice and can communicate with English. The great surprise is the sea view and the private onsen. I didn’t expect that when I booked here. It’s kind of “Japanese” Grand here. Tidy and comfy.
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Date of stay: July 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Foxza P wrote a review Jul 2018
41 contributions2 helpful votes
This hotel is a bit far from Otaru station but they also provide shuttle van. Driver is so kind and help me many thing. Starting room level also has private big bathroom with good view as onsen. If you booking as a meal course plan. They also provide you a nice dinner course and breakfast course. This hotel is closer to View Point for this town and near Otaru aquarium(you can walk).
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Date of stay: June 2018
Rooms
Cleanliness
Service
Trip type: Travelled solo
Room Tip: Front of building will have a good view of town in night time.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$158 - US$202 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoOtaru
NUMBER OF ROOMS
57
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Frequently Asked Questions about Hotel Neushloss Otaru
Which popular attractions are close to Hotel Neushloss Otaru?
Nearby attractions include Otaru Aquarium (0.3 km), Otaru Kihinkan (0.6 km), and Shukutsu Panorama Observation Deck (0.1 km).
What are some of the property amenities at Hotel Neushloss Otaru?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Neushloss Otaru?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Hotel Neushloss Otaru?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Neushloss Otaru?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Neushloss Otaru?
Conveniently located restaurants include Minshuku Aozukashokudo, Otaru Kihinkan Shokuji Dokoro, and Restaurant Blaukuste.
Does Hotel Neushloss Otaru have an airport shuttle?
Yes, Hotel Neushloss Otaru offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Hotel Neushloss Otaru?
Many travellers enjoy visiting Kitaichi Glass 3gokan (5.0 km), The Site of Temiya Line (4.3 km), and Former Mitsui Sumitomo Bank Otaru Branch (4.5 km).
Does Hotel Neushloss Otaru have any great views?
Yes, guests often enjoy the ocean view available here.