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1-4-20 Ironai, Otaru 047-0031 Hokkaido
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Traveller (343)
360
Panoramas (7)
Room & Suite (263)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 04/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Sonia Otaru
Updated 04/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 24 hotels in Otaru
Location
Cleanliness
Service
Value
A quaint hotel featuring European antiques surrounded by stone warehouses and Otaru Canal. The lobby and guest rooms are also European style, and the fantastic night view of Otaru Canal viewing from the guest room directs the moment of bliss. There is Restaurant" IL ONAI" on 1F, you can enjoy sushi using fresh fish. We serve delicious dishes at breakfast by handmade sushi craftsmen.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Restaurant
Spa
24-hour security
Baggage storage
24-hour check-in
Car park
Wifi
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Massage
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Chinese, Japanese
306Reviews10Q+A15Room tips
Traveller rating
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FamilyTravellers wrote a review Dec 2020
Bangkok, Thailand94 contributions24 helpful votes
+1
We’re here for two nights to explore Otaru! We got the view of Otaru canal - it was very beautiful view ever. Location was great! Convenience store : only 1 min walking distance / around the hotel so many restaurants Restaurant of the hotel itself was very nice both Breakfast buffet and also very fine dinner. Reception was very helpful and very fast action while during the night we heard sth strange! The receptionist came to the room very quickly. Can’t wait for the covid19 to be gone ... then we could go back again
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from ホテルソニア 小樽, 支配人 at Hotel Sonia Otaru
Responded 28 Dec 2020
Thank you for staying at our hotel this time. I think I'm so happy to get complimented reviews from you. Currently, Otaru has become a very quiet street under the influence of COVID-19. When COVID-19 is over, please visit Otaru again and stay at our hotel. We wish you always healthy. Hotel Sonia Otaru Kim
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve F wrote a review Feb 2020
15 contributions3 helpful votes
Great location - 10 min walk from JR station and opposite the canal. Room was small but clean and comfortable with canal view. Restaurant was good but needed to order by 9pm. Decent onsen also has view of canal.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sherpa809896, Receptionist at Hotel Sonia Otaru
Responded 1 Mar 2020
Thank you very much for choosing HOTEL SONIA OTARU. We appreciate you taking the time to write to us. We sincerely appreciate your warm remarks and hope to see you at our hotel again in the future. Our staff hopes that you choose to stay with us again in the future. Hotel Sonia Otaru YOSHIDA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andy C wrote a review Feb 2020
Honolulu, Hawaii72 contributions74 helpful votes
The hotel was across the street from the canal...you could see the lighted candles in and along the canal for the winter light festival from the hotel. It was also a short walk to Sacaimachi shopping street and to the Otaru train station. The room was large, unusual for Japan. The door to the room was short...had to be careful not to bump my head going in. The bathroom was a bit off. It was clean but the sink and mirror were set low...not optimal for taller western guests. The price is reasonable and I would definitely stay there again.
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Date of stay: February 2020
Value
Cleanliness
Service
Room Tip: Ask for a room facing the canal and ocean.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Sherpa809896, Hotel Sonia Otaru at Hotel Sonia Otaru
Responded 10 Feb 2020
Hotel Sonia Otaru를 이용해 주셔서 대단히 감사합니다. 저희 호텔에 대해 좋은 평가를 해주셔서 대단히 감사합니다. 고객님의 따듯한 평이 저희 모두에게 큰 격려가 됩니다. 다시 만나 뵐 수 있기를 간절히 기원합니다. Hotel Sonia Otaru, Yuki Sekijima.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dravellers wrote a review Jan 2020
Surabaya, Indonesia66 contributions50 helpful votes
Room is small ( common for Japanese standard) , comfortable,clean and has a little European vibe. We had lunch at their restaurant which serves mostly Japanese food. It was really good and price is very affordable. Otaru canal is just 1 minute walk from the hotel! It has a public bath area but too bad we didn’t manage to use it. Will be back for sure!!!
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Sherpa809896, Hotel Sonia Otaru at Hotel Sonia Otaru
Responded 5 Jan 2020
Dear dravellers sama, Thank you for staying at HOTEL Sonia Otaru. It is always a pleasure to read such lovely comments about our hotel, and we are delighted to hear that you had a great stay. Your warm remarks are sincerely appreciated, and further encourage us to work hard to provide more guest-friendly accommodation. We hope to welcome you again at our hotel. Hotel Sonia Otaru, Yuki Sekijima.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angelightz wrote a review Jan 2020
Singapore, Singapore100 contributions82 helpful votes
The hotel has a spacious lobby with European decor and furniture including a fake fire place, but the room is very dated (we probably got the room in the old wing) with a very old chest of drawers cupboard. The pillows are also very small and hard, not comfortable at all to sleep on. The saving grace is we have booked a canal view room which overlooks the beautiful canal in snowy winter. The heating in the room is also a welcome refuge from the harsh cold winter air outside. This hotel has an in-house onsen and charges 150 yen per adult regardless whether you use the onsen or not. The price is very reasonable and it's really a pleasure soaking in the heated large onsen pool after a day's out in the freezing cold winter. Even though the hotel is walking distance to the Otaru JR station, it's still a good 15-20 minutes walk and it is not easy having to lug luggage on the slippery icy floor. But the famous Otaru Canal and some nearby eateries are a stone's throw away. Also be prepared that the hotel staff can't really converse well in English so was hard to communicate our needs. They also go by the book and do not allow us to check in earlier even though we arrived early in the morning from the airport and were having jet lag.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Sherpa809896, Hotel Sonia Otaru at Hotel Sonia Otaru
Responded 5 Jan 2020
Dear Angelica_WT sama, Thank you for staying at HOTEL Sonia Otaru. We appreciate you taking the time to share your feedback with us. Your review is highly appreciated and it will be taken into consideration. We keep working hard to make the accommodation more comfortable for the guests. When you travel to the Otaru area in the future, we sincerely hope that you will consider our hotel for your stay. Hotel Sonia Otaru, Yuki Sekijima.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gringreen wrote a review Oct 2019
Singapore, Singapore59 contributions7 helpful votes
About 10mins walk from JR Otaru Station, dragging luggages on uneven walk paths. Booked twin-bedded, canal facing room B with Agoda. Room is spacious for 2 but view of canal is blocked by balcony which is not accessible. DHC skincare packs(very good) can be collected at lobby. Shampoo/conditioner/bath soap is Pola(personally dislike). Folding desk mirror and hair-dryer in room. Windows can be open. Room is furnished with dark furniture and fitted with yellow lightings which make it very dim even with all lights on. Must be very careful when you step out of toilet area because the curb is very high. Close to shopping street and restaurants we wanted to visit. Overall a comfortable stay.
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Date of stay: October 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sherpa809896, Receptionist at Hotel Sonia Otaru
Responded 14 Oct 2019
Thank you very much for having stayed with us, and left the review. We are glad to hear that you enjoyed a comfortable stay at our hotel. We sincerely hope to welcome you again at our hotel. Warm regards, Hotel Sonia Otaru Receptionist Fukumoto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RaffiTenenbaum wrote a review Oct 2019
St Kilda, Australia143 contributions103 helpful votes
Located right next to the canal and a 10 minute walk from the JR Otaru station, you couldn’t ask for a better location. The hotel is a bit old and the rooms are small, but overall still comfortable. The bathhouse facility is really nice and great to use.
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Date of stay: October 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Sherpa809896, Receptionist at Hotel Sonia Otaru
Responded 14 Oct 2019
Thank you very much for your recent stay, and having left the review. We are glad to hear that you enjoyed our onsen facilities. Our location can not be beaten, located right in front of Otaru Canal. We will keep on striving to provide better services and facilities to our guests. if you have chance to travel around Otaru next time, please use Hotel Sonia Otaru again. Best regards, Hotel Sonia Otaru Receptionist Fukumoto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GAAH4 wrote a review Sep 2019
Singapore, Singapore129 contributions17 helpful votes
+1
Stayed here for one night. We have 2A and 2C staying in the room, the bed was like a Super single bed, good for 1A and 1C. Very new and clean room. Their breakfast was good! Parking was right Infront of the hotel cafe next door, probably about 5 -10 cars only. However, pls note there is some extra charges for 1. parking fee , I.e 1200yen per night and 2. 300 yen per person (if I rmbr correctly) for public bath (regardless if you use it or not), hence, the room price is more than what you paid initially.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Sherpa809896, Hotel Sonia Otaru at Hotel Sonia Otaru
Responded 30 Sep 2019
Thank you for staying at our hotel this time. It's nice that your reviews can be used by other guests before making a reservation at our hotel. Thank you for writing a review. I would like to nominate our hotel the next time I have a chance. Thank you again. Hotel Sonia Otaru Kim
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SnoopyHo wrote a review Sep 2019
90 contributions50 helpful votes
Walking distance to many famous restaurants and places: Naruto Honten, famous fried chicken place; Otaru Denuki-koji with various restaurants and snacks; Ippo Ramen; Otaru Dining No name with special curry dishes; Sankaku Market with yummy seafood dishes; and the Canal Cruise. The staffs were very friendly. Only problem in Otaru, all stores closed like 5pm. Therefore, you should plan all your itineraries early in the day. Luckily, this hotel has hot springs with a great in house restaurant. They have great tasting menus. I prefer spent little longer here for future reference. They also have some parking spaces at the back of the hotel. Yen 1,800 from check in to check out. Yen 600 for off check in time, which I think it's great. It's easy to find public parking every where. However, time parked costed too. Therefore, it's good to get a parking spot from hotel and just drive in and out.
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Date of stay: September 2019
Value
Location
Service
Room Tip: They have 3 parts (North, South and Ctr) to the hotel. Hot springs is directly above Center's...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Sherpa809896, Hotel Sonia Otaru at Hotel Sonia Otaru
Responded 27 Sep 2019
Thank you for staying at our hotel this time. I think your good reviews will be helpful before other guests book our hotel. The hotel is conveniently located within walking distance to Otaru Station and major sightseeing spots. The parking lot is smaller than the rooms, so it is a first-come, first-served basis and is charged. We look forward to seeing you again next time. Thank you. Hotel Sonia Otaru Kim
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
April Leung wrote a review Aug 2019
HK63 contributions43 helpful votes
Only stayed there 2 nights. Clean and cozy. Most importantly very bright when lights were on in the room. (I personally do not prefer the dim setting of most hotel rooms.) You can do onsen as well. Near some eateries. The room I stayed faces the canal. Good.
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Date of stay: August 2019
Value
Service
Sleep Quality
Room Tip: ask for a room facing the canal, otherwise they face the back streets, which is not filthy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Sherpa809896, Receptionist at Hotel Sonia Otaru
Responded 8 Aug 2019
Thank you for staying at HOTEL SONIA OTARU. We appreciate you taking the time to write to us. We are delighted to hear you had an enjoyable stay at our hotel. Furthermore, we hope to serve you again in the future. HOTEL SONIA OTARU YOSHIDA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
PRICE RANGE
US$67 - US$97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sonia hotel otaru
LOCATION
JapanHokkaidoOtaruAsarigawa Onsen
NUMBER OF ROOMS
149
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Frequently Asked Questions about Hotel Sonia Otaru
Which popular attractions are close to Hotel Sonia Otaru?
Nearby attractions include Otaru Canal (0.2 km), Otaru Museum, Bank of Japan (0.3 km), and Taishougarasu Museum (0.3 km).
What are some of the property amenities at Hotel Sonia Otaru?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
Which room amenities are available at Hotel Sonia Otaru?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Sonia Otaru?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Hotel Sonia Otaru?
Yes, a parking garage, paid private parking on-site, and street parking are available to guests.
What are some restaurants close to Hotel Sonia Otaru?
Conveniently located restaurants include Kamaei Factory Direct Sales Store, Sawasakisuisan Kaisenshokudo, and Ramen Tokaiya.
Is Hotel Sonia Otaru located near the city centre?
Yes, it is 0.9 km away from the centre of Otaru.
Which languages are spoken by the staff at Hotel Sonia Otaru?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Hotel Sonia Otaru?
Many travellers enjoy visiting Kitaichi Glass 3gokan (0.9 km), The Site of Temiya Line (0.2 km), and Former Mitsui Sumitomo Bank Otaru Branch (0.2 km).
Is Hotel Sonia Otaru accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.