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Hotel Sonia Otaru

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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
A quaint hotel featuring European antiques surrounded by stone warehouses and Otaru Canal. The lobby and guest rooms are also European style, and the fantastic night view of Otaru Canal viewing from the guest room directs the moment of bliss. There is "sushi-treated beach" on 1F, you can enjoy sushi using fresh fish. We serve delicious dishes at breakfast by handmade sushi craftsmen.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Public Wifi
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Breakfast Available
Room features
Non-Smoking Rooms
Air Conditioning
Smoking rooms available
Refrigerator in room
Good to know
HOTEL STYLE
Great View
Family
HOTEL CLASS
Hotel links
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Special Offer:Best Price Guarantee
Reviews (244)
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45 results
Traveller rating
7
23
10
2
3
Traveller type
Time of year
LanguageEnglish
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7
23
10
2
3
Show reviews that mention
All reviews canal view comfortable hotel two blocks otaru canal great location beds were comfortable train station checking in japanese breakfast japanese standards hotel is located per night two nights walking distance ii yen amenities
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1 - 5 of 45 reviews
Reviewed 9 November 2018

This is a lovely hotel right on the canal at Otaru and an easy walk from the JR station. Although there is currently construction underway in front of the hotel and between the two existing hotel buildings we did not find that this impacted upon...More

Date of stay: November 2018
Thank 50andout
Response from Sherpa809896, Receptionist at Hotel Sonia OtaruResponded 10 November 2018

Dear 50andout sama, Thank you so much for your recent stay, and having left the review. We are very glad to hear that you enjoyed the view from your room. We will continue to make best efforts to provide the best services for our guests....More

Hotel's Favourite
Reviewed 25 June 2018

we have booked 2 days standard twin rooms city view on Mid of May . When we checked in we actually given 2 twin rooms with canal view . the hotel automatic upgraded the rooms for us. During our stayed it was a rainy days,...More

Date of stay: May 2018
Thank woohyun28
Response from ホテルソニア小樽, Receptionist at Hotel Sonia OtaruResponded 29 June 2018

Dear jeemengk sama, Thank you so much for your recent stay. We are so glad to hear that you enjoyed the stay with us. We are looking forward very much to your visit next time. best regards, Hotel Sonia Otaru Receptionist Fukumoto

Reviewed 28 October 2018 via mobile

We reach Otaru at 4:30pm. Very Disappointed with the service from This hotel Sonia. There are 2 Hotel Sonia besides each other. When booking from Agoda, did not show there were 2 hotel Sonia, we arrived at the first Building park at the front of...More

Date of stay: October 2018
Thank bellytubbysg
Response from Sherpa809896, マネージャー at Hotel Sonia OtaruResponded 30 October 2018

Dear Guest, Thank you very much for staying at Hotel Sonia Otaru. Please accept my most sincere apologies for a great deal of discomfort caused by the behavior of our hotel staff during your stay with us. I, as the hotel manager, apologize for the...More

Reviewed 29 August 2018 via mobile

The hotel is in front of Otaru canal, perfect location. The room mattress is firm and not lumpy. Bathroom drainage got issue, stinky smell. Breakfast is not well spread compared to other hotels we stayed.More

Date of stay: August 2018
Thank Jeff T
Response from ホテルソニア小樽, Receptionist at Hotel Sonia OtaruResponded 30 August 2018

Dear Jeff T sama, Thank you very much for your recent stay, and having left the review. We are extremely sorry for the lack of cleanliness in the room. Please accept our sincere apology regarding this unfortunate situation. Our cleaning crews work hard to pay...More

Reviewed 10 July 2018 via mobile

The hotel is situated right in front of the canal and 5mins walk to the shopping area. The room is cosy & clean. Staff are efficient & helpful. The only drawback is the major construction works that is taking place until end 2018.

Date of stay: July 2018
Thank Chrisgan
Response from ホテルソニア小樽, Oda at Hotel Sonia OtaruResponded 12 July 2018

Dear,guest. Thank you for staying at Hotel Sonia Otaru. We are pleased that you can spend comfortably. We are looking forward to seeing you agein. Best regards.

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Questions & Answers
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Holidaywanted
21 November 2018|
Answer
Response from Chrisgan | Reviewed this property |
When I was last there in July, the hotel was going through massive renovation.
0
Votes
priscilla1983
8 May 2018|
Answer
Response from Quade456 | Reviewed this property |
Hi Priscilla, Not sure if I am right but standard twins will be 2 twins bed instead of 2 queen bed. If you want to purchase from Agoda, you should be able to see what size of bed each room offers from the information bar... More
0
Votes
Room Tips
"Upon request for a Canal view room"
jstipanicic
25 Jan 2018
Read review
"room with balcony"
746wangj
1 Aug 2017
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"Higher floor rooms with bay view are better"
OlegS828
25 Jul 2017
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"facing the river"
ahhone
8 Jun 2017
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PRICE RANGE
US$71 - US$198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sonia hotel otaru
LOCATION
JapanHokkaidoOtaru
NUMBER OF ROOMS
94
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