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Authent Hotel Otaru

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305 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Reviewed 2 weeks ago via mobile

Good location but most importantly, great service by hotel staff. The staff, especially Mr Cheong assisted us in many ways. For example, the booking of shuttle bus to Kiroro and Asahi tour. Thanks for making our stay at Authent an enjoyable one.

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Thank Huang77
Reviewed 2 weeks ago via mobile

Stayed there for 3 nights in December with my family. We chose this hotel mainly for its location. This hotel is located between Otaru Station and Otaru Canal. Both are easily accessible by foot. Another plus point is the excellent service provided by the Front Desk personnel , Mr Cheong. Even before we stepped foot into the hotel , we...

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Thank Joan T
Reviewed 4 weeks ago via mobile

Authent Hotel is a very nice hotel for consideration in Hokkaido. We have a very good experience with the hotel. The front office manager Mr Cheong ( Malaysian ) was very attentive to us. He was very nice and give us lots of information we required. The rooms are good size even for 3 adult. Authent Hotel is very convenient,...

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Thank Ricky L
Phuket, Thailand
Reviewed 14 November 2016 via mobile

This hotel is great! clean and spacious room compare to standard Japanese room size at the same price range. The room rate is reasonable, strategic location 5 minutes from Otaru station and also 5 minutes walking distance to Otaru canel. Lawson sotre just opposite the hotel very convenient! We will definitely stay here again if we come back to Hokkaido.

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Thank KLBOY2008
Reviewed 3 November 2016 via mobile

This hotel is centrally located and is in amongst many reasonably priced sushi restaurants. There are western fat food options close by a well. Rooms are the similar sized to other 3 to 4 star japanese hotels. Toiletries provided were good quality - Shisedo. Reception staff were particularly helpful with a very good recommendation of a reasonably priced but excellent...

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Thank 172ejc
Kuala Lumpur
Reviewed 26 October 2016

Otaru is notorious for expensive hotels so most tourists would stay in Sapporo and commute to Otaru for a day trip. However, got a good deal from a hotel booking agent so decided to try out this hotel. I must say this is a good hotel in terms of quality of room. The room was small but comfortable with a...

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Thank Taipei101
Singapore, Singapore
Reviewed 21 October 2016

It is just like any other hotels in Japan. Clean. Good Service. Fast Check-in. There is a lane with shops & cafes just opposite the hotel, so it is quite convenient. Except that the walk to the Otaru Canal is longer compared to Vibrant Hotel.

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Thank SoHengHeng
Bangkok, Thailand
Reviewed 28 July 2016

Location of this hotel is quite near to Otaru canal and shopping areas around there. The room here is in a good size , not too small as some other hotels in Japan. The services are very good as many at the reception counters can speak English well.

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Thank p0da5143
Sydney, New South Wales, Australia
Reviewed 23 July 2016

We only stayed at the Authent Hotel Otaru for 1 night in July. The service is excellent and the room was clean and standard size for Japanese hotels. 1 night would be around 10,000 to 15,000YEN for per person including breakfast depends on the season. Must do in this hotel is to have a breakfast at 11th floor. You will...

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1Thank Maki H
Singapore, Singapore
Reviewed 16 July 2016 via mobile

Stayed for one night only but quite liked this hotel. Short walk to anywhere. Bed was super comfortable. Concierge staff was helpful. Arrived early and was give the room so really appreciated that. Asked about the bath but hotel staff did not really promote it so we gave that a miss.

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Thank MikeYong1A

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room

Additional Information about Authent Hotel Otaru

Address: 2-15-1 Inaho, Otaru 047-0032, Hokkaido
Region: Japan > Hokkaido > Otaru
Price Range: $91 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Authent Hotel Otaru 3.5*
Number of rooms: 195
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Also Known As:
Otaru Authent Hotel
Authent Hotel Otaru Hokkaido
Hotel Style:
#2 Best Value Hotel in Otaru
#4 Family Hotel in Otaru
#4 Romantic Hotel in Otaru
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are quite small but the hotel is quiet so any floors should be ok.”
 of 5 bubbles Taipei101, 26 Oct 2016 | Read review
“Quiet floor room , parking but not free.”
 of 5 bubbles p0da5143, 27 Jul 2016 | Read review
“Non smoking is best”
 of 5 bubbles TokyoNeo, 6 Jul 2016 | Read review
“Room size is mostly 27sqm and it's good for 3 adults”
 of 5 bubbles Bima088, 4 Jul 2016 | Read review
“A higher floor eg 7th floor has a view of the mountains.”
 of 5 bubbles PAXX3483, 5 Aug 2014 | Read review
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