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3-5-14 Inaho, Otaru 047-0032 Hokkaido
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Traveller (216)
360
Panoramas (11)
Room & Suite (238)

About

#13 of 24 hotels in Otaru
Location
Cleanliness
Service
Value

Smile Hotel Otaru is an excellent choice for travellers visiting Otaru, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

For those interested in checking out popular landmarks while visiting Otaru, Smile Hotel Otaru is located a short distance from The Site of Temiya Line (0.1 mi) and Tomioka Catholic Church (0.5 mi).

As your “home away from home,” the hotel rooms offer a flat screen TV, a refrigerator, and air conditioning, and getting online is easy, with free wifi available.

Guests have access to 24 hour front desk and baggage storage while staying at Smile Hotel Otaru. In addition, Smile Hotel Otaru offers an on-site restaurant, which will help make your Otaru trip additionally gratifying. And, as an added convenience, there is parking available to guests.

While visiting Otaru, you may want to try some oyster at one of the nearby restaurants, such as Otaru Gajoen.

Should time allow, Otaru Canal, JR Otaru Station, and Otaru Art Base are some popular attractions that are within walking distance.

Enjoy your stay in Otaru!

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Restaurant
Business Centre with Internet Access
Massage
Baggage storage
Non-smoking hotel
Parking
Wifi
Complimentary tea
Vending machine
24-hour front desk
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Telephone
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
Japanese
233Reviews2Q+A8Room tips
Traveller rating
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Most Recent
Chewee1126 wrote a review Oct 2019
Singapore, Singapore85 contributions59 helpful votes
The hotel located near Otaru station and walkable to Otaru Canal and other tourist attraction. It's an old building with very compact toilet. Staffs are friendly and eventhough they can't speak fluent English, they do their best to assist our inquiry.
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Wei T wrote a review Oct 2019
Singapore, Singapore588 contributions60 helpful votes
Spent a night at this hotel. The staff were friendly, the lobby had tables equipped with USB ports to charge our devices, coffee machine for free coffee, laundry area is quite big too. The room itself was quite small but fully equipped. The hotel breakfast (located opp the hotel) was good, fresh, delicious food and friendly staff. Thanks for the pleasant stay!
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Date of stay: October 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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WanKualaLumpur wrote a review Aug 2019
Kuala Lumpur48 contributions28 helpful votes
This hotel is walking distant to Otaru station, since it is a small town so is very convenient to walk around this town. Coincidentally when we visited this small quaint town there is a big festival on that day, is so interesting to watch the possession and our hotel is very near to all this happening. The rooms are clean and comfortable and the common coffee making is very good and convenient, I surely recommend this hotel to whoever wish to visit this small town.
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Date of stay: July 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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aimee1812 wrote a review Jun 2019
Whistler, Canada184 contributions24 helpful votes
Easy quick walk from train station/shops, friendly staff, free fast WIFI, great bath sponges, coffee in lobby, baggage storage & had also sent another bag earlier in the week which they held for a couple days until arrival.
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Date of stay: December 2018
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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susanhipperson wrote a review May 2019
Crawley, United Kingdom141 contributions95 helpful votes
Quiet and convenient for station. Check your booking carefully as we were allocated a smoking room after requesting non smoking. Easy few minutes walk down main road from station to sea (on left hand side of road), only 150 metres or so. We found Otaru to be different from other Japanese towns in that all the restaurants we tried imposed a high cover charge (and other charges) in addition to published menu prices. Ask before ordering! We ended up in Burger King back at the station (good value, menu prices, and no cover charge!)
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Date of stay: May 2019
Rooms
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jesdaa P wrote a review Mar 2019
Bangkok, Thailand165 contributions70 helpful votes
As the name of Smile Hotel Otaru or Otaru Green Hotel, it is very close to Otaru station and beside a main road : Chuo. Rooms are clean and well appointed. Japanese breakfast is good. English speaking staffs are very helpful and friendly. It is value for money and time to stay in this hotel every time.
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Date of stay: February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Peter O wrote a review Feb 2019
Singapore33 contributions23 helpful votes
We (3 adults) stayed one night at Smile on Jan 19 2019. The hotel is about 10 minutes walk from Otaru station and about 15 minutes walk to the famed Otaru Canal. It is near (10 mins walk) the famous Naruto chicken eatery but quite a walk to the sushi street and Otaru shopping street. We were at the annex room 607. With 3 beds we still had a bit of space for luggages. The hotel is decent but a bit old. Genrally clean and comfortable. There is a resting area with long table and charging ports and coffee machine at lobby. The toilet was tiny and cramped and had a smell. We informed the front desk and they sprayed some freshner but the smell remained. Since we were only staying for one night we put up with it.
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Date of stay: January 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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François Bod wrote a review Jan 2019
74 contributions15 helpful votes
The hotel is near the Otaru Canal, lots of restaurant and the train station. The staff was friendly and displayed a big smile. Even if our room was none smoking, the bathroom smells like tobacco. Our room was really small.
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Date of stay: January 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Janell wrote a review Jan 2019
Singapore, Singapore135 contributions51 helpful votes
I got my rooms at a very good price during peak period (under a 100 for 2 nights) Place was small but comfortable. Checkin and checkout was swift. Had all the same things provided as any business hotel. Very close to JR otaru. There are also free washing machines to use. Try to book in the main building where reception is at. Free coffee in the lobby.
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Date of stay: December 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ananbodhin W wrote a review Nov 2018
Pattaya, Thailand220 contributions7 helpful votes
Clean and​ comfortable​, not far from Otaru​station, staff were friendly and​ helpful value for money only one small thing light at coridor can not​ close as per for public use.​ Slecial​ coffee servic waz​great.
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Date of stay: November 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$40 - US$56 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Smile Hotel Otaru
LOCATION
JapanHokkaidoOtaru
NUMBER OF ROOMS
90
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Frequently Asked Questions about The Green Otaru Premier
Which popular attractions are close to The Green Otaru Premier?
Nearby attractions include Otaru Museum, Bank of Japan (0.4 km), JR Otaru Station (0.3 km), and The Site of Temiya Line (0.2 km).
What are some of the property amenities at The Green Otaru Premier?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a hot tub.
Which room amenities are available at The Green Otaru Premier?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Green Otaru Premier?
Guests can enjoy an on-site restaurant and complimentary tea during their stay.
Is parking available at The Green Otaru Premier?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Green Otaru Premier?
Conveniently located restaurants include Yabuhan, Naruto Honten, and Isezushi.
Is The Green Otaru Premier located near the city centre?
Yes, it is 1.0 km away from the centre of Otaru.
Are there any historical sites close to The Green Otaru Premier?
Many travellers enjoy visiting Kitaichi Glass 3gokan (1.1 km), The Site of Temiya Line (0.2 km), and Former Mitsui Sumitomo Bank Otaru Branch (0.4 km).